Job Title: Executive Assistant to the Executive Director Administrative Reporting: Human Resources Department Functional Reporting: Executive Director Job Purpose The Executive Assistant provides high-level executive, administrative and coordination support to the Executive Director (ED) to facilitate the effective functioning of the Executive Office and implementation of organizational priorities. The position administratively reports to the Human Resources Department and functionally reports to the Executive Director. The Executive Director provides day-to-day functional direction, sets work priorities and oversees deliverables relating to the Executive Office, while Human Resources provides administrative oversight in accordance with the Hospital’s employment policies and procedures. The role supports the Executive Director in coordinating management activities, monitoring key decisions and action points, preparing executive reports and briefing materials, facilitating communication with internal and external stakeholders, and ensuring timely follow-up on matters requiring the Executive Director’s attention. The Executive Assistant serves as a key coordination link between the Executive Director, Management Team, Heads of Departments and external stakeholders while maintaining the highest standards of confidentiality, professionalism and discretion. Key Responsibilities Executive Office Coordination Coordinate the day-to-day activities and priorities of the Executive Director’s Office. Manage and coordinate the Executive Director’s calendar, meetings, appointments and official engagements. Review and prioritize matters requiring the Executive Director’s attention and ensure appropriate follow-up. Coordinate information and documentation submitted to the Executive Director by departments and other stakeholders. Maintain an effective system for tracking correspondence, approvals, decisions and pending matters within the Executive Office. Ensure that the Executive Director is appropriately briefed and prepared for scheduled meetings and engagements. Management and Strategic Coordination Support the Executive Director in coordinating activities and priorities involving members of the Management Team and Heads of Departments. Track management decisions, commitments and action points and follow up with responsible officers on implementation within agreed timelines. Maintain an Executive Office action tracker and provide regular updates on outstanding matters. Coordinate submission of departmental reports, management updates and other information required by the Executive Director. Escalate delayed or outstanding action items to the Executive Director as appropriate. Executive Reporting and Decision Support Prepare briefs, summaries, reports, presentations and other executive documents required by the Executive Director. Conduct research and compile relevant information to support management discussions and decision-making. Review documents submitted to the Executive Office for completeness and ensure relevant supporting information is available before presentation to the Executive Director. Consolidate information and reports from various departments as directed by the Executive Director. Support preparation of management reports and other strategic documentation. Maintain appropriate records of key executive decisions and directives for follow-up. Meetings and Follow-Up Coordinate Management Team and other meetings convened by the Executive Director. Liaise with relevant departments to prepare and circulate meeting agendas and supporting documents. Record minutes, decisions and action points where required. Maintain an action tracker arising from meetings and follow up with responsible officers to ensure timely implementation. Provide the Executive Director with updates on the status of agreed actions. Coordinate logistical requirements for meetings hosted by the Executive Director. Stakeholder Coordination and Communication Serve as a coordination link between the Executive Director and Management Team, Heads of Departments and other internal stakeholders. Facilitate timely communication of the Executive Director’s instructions, decisions and priorities to relevant officers. Liaise professionally with external stakeholders, partners, institutions, service providers and other parties engaging with the Executive Director’s Office. Coordinate responses and follow-up on official correspondence addressed to the Executive Director. Ensure appropriate communication protocols are maintained within the Executive Office. Correspondence and Documentation Draft, review and prepare official correspondence, reports, presentations, memos and other documents on behalf of the Executive Director. Maintain organized and secure electronic and physical records for the Executive Office. Ensure documents requiring the Executive Director’s review or approval are appropriately organized and presented. Maintain accurate records of incoming and outgoing Executive Office correspondence. Ensure proper filing, retrieval and archiving of Executive Office documentation. Executive Engagements and Travel Coordination Coordinate the Executive Director’s official travel arrangements, meetings and external engagements. Prepare comprehensive itineraries, meeting schedules and relevant briefing materials. Liaise with internal and external parties regarding the Executive Director’s official engagements. Coordinate logistical arrangements for official functions, conferences and events attended or hosted by the Executive Director. Ensure appropriate follow-up on matters arising from external engagements. Confidentiality and Governance Handle confidential, sensitive and privileged organizational information with a high level of discretion. Maintain confidentiality of management discussions, employee information, business information and other sensitive matters handled through the Executive Office. Ensure Executive Office records and documents are appropriately secured and accessed only by authorized persons. Support adherence to hospital policies, management protocols and established governance processes. Exercise sound judgment when handling sensitive correspondence and matters requiring escalation. Executive Office Administration Ensure the Executive Office operates efficiently, professionally and in an organized manner. Coordinate visitors and official engagements involving the Executive Director. Maintain appropriate office systems, records and administrative resources. Perform other executive coordination duties reasonably assigned by the Executive Director in support of organizational objectives. Role Requirements Minimum Qualifications Bachelor’s degree in Business Administration, Management, Human Resource Management, Public Administration, Healthcare Management or another relevant field. Professional training in executive administration, corporate governance, project management or a related area will be an added advantage. Experience At least three (3) years of relevant experience in an Executive Assistant, Executive Office, management coordination or similar role. Experience supporting senior executives or senior management in a healthcare or corporate environment will be an added advantage. Technical Skills and Competencies Strong executive coordination and administrative skills. Excellent written and verbal communication skills. Strong report writing, minute-taking and presentation skills. Ability to track multiple management actions and ensure timely follow-up. Strong organizational, planning and prioritization abilities. Ability to analyse and summarize information for executive review. High level of confidentiality, integrity and professional discretion. Strong interpersonal and stakeholder-management skills. Ability to work effectively with senior management and employees across different levels of the organization. Strong attention to detail and problem-solving ability. Ability to work independently and exercise sound judgment. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook. Ability to work effectively under pressure and manage competing executive priorities. Language Skills English Swahili

Job Title: Stores and Logistics Coordinator Report to: Stores and Logistics Manager & Stores Supervisor  Role Purpose: The job holder will be responsible for doing clerical and documentation relating to stores operations duties like, raising Delivery notes, following up on the sales invoice, receiving stocks in the system, system stock reconciliation, material in and out samples and filing and reporting on stores transactional documents and system stocks. Order Processing Raising of Delivery Note as per the approved sales order in the system and ensure timely coordination with Accounts department Initiate removal of items based on the sales order and delivery note and assign duty to relevant Stores Clerk Verification of items based on the delivery note and invoice Checking the orders in the dispatch yard with the Delivery Notes & Sales Invoice before handing over the same to Stores Supervisor for counter checking. Receive goods returned, make entries in the system and raise a credit note and prepare an incident report for counterchecking with the stock controller and filing and sharing with the Stores and Logistics Manager. Receiving stocks in the system, raising and reconciling Goods Received Note (GRN) in liaison with Accounts department and ensuring that all new inventory (for imports and local purchases) is received as ordered by the company. Raising Manufacturing Journal in the system for products transferred from main stores to production floor to provide finished stock for invoicing purposes i.e. branded items. Ensure that all the items that were taken to production floor are received back with the specifications mentioned on the job card, assessed for quality and recorded in consultation with the Stores and Logistics Manager and Stores and Logistics Coordinator to ensure the correct items are received and properly recorded. Participate in monthly stock takes and random weekly stock takes, analyzing reports and addressing variances. Tracking expiry of goods and inform accordingly of product movement. Dispatch, Deliveries, Logistics and Reports Generating and submitting reports including dispatch reports and pending orders and proposed action plans Updating and submitting stock related reports, delivery notes summary and invoices, return from customers on a daily, weekly and monthly basis Coordinating dispatch and delivery logistics by establishing and advising on the appropriate route plans for all outsourced transport; upcountry and Mombasa deliveries. Verifying items before dispatch to ascertain accuracy as per the sales order and sample request from clients Undertake removal of orders from the shelves based on delivery notes and sales order. Procurement Raise purchase requests for all production and local stock items; labels, machine maintenance needs, linen, toiletries etc. Preparing and submitting purchase requests for out-of-stock items as per the minimum re-order levels set in the system for imports and local purchases to the Stores & Logistics Manager. Process and facilitate all purchases and delivery of office supplies and production requirements Undertake and manage the local procurement for office supplies and consumables ensuring items are supplied to user departments within the timelines agreed and at lowest cost possible. Monthly reporting on procurement operations, consumption and requisitions to the management and possible recommendations if any Performing any other duty assigned MINIMUM QUALIFICATIONS A Diploma in Procurement Management or Warehouse and Logistics or a related field A degree in Procurement or supply chain management or CIPS would be an advantage A minimum of 2-3 years’ experience in a similar role or a relevant position Product knowledge in the hospitality industry would be advantageous Knowledge quality management systems and related legislation such as OSHA, NEMA Hands on experience with warehouse management software and databases like Tally system REQUIRED SKILLS AND COMPETENCIES Leadership skills and ability to manage staff Strong decision making and problem-solving skills Excellent communication skills Delegating skills Industry knowledge and experience Business acumen Excellent written and verbal communication skills Strong research and analytical skills In-depth understanding of the company’s current products Professional judgment and discretion that comes from years of experience in the field KEY RESULT AREAS Accurate removal of stock in line with client specifications Accuracy in order execution Efficiency in local procurements Monthly reporting on company procurement between 1st and 5th of every month Effective Dispatch before 9:30 am every day Item verification before dispatch Accuracy in dispatch of items and neatness of the dispatch floor BIN Cards updated immediately after receipt and removal of goods Dispatch stock to be ready 20 minutes before dispatch Document verification of incoming consignment as per purchase order and packing list Consistently and accurately label goods at the dispatch floor

JobTitle: Production Manager (Operations/Factory) Location: Thika Role Type: Full-Time,Onsite Reports to: CEO or Director The role fosters a lean, hands-on, entrepreneurial mindset driven by ownership, data-backed execution, transparency, and high performance. The Production Manager will take full operational ownership of factory floor production during facility commissioning and full-scale commercial operations. This role ensures maximum yield, cost efficiency, daily output, and continuous adherence to international food safety and quality standards. Key Roles & Responsibilities 1. Production Planning & Execution Lead daily factory operations, shift scheduling, machine utilization, and frontline workforce deployment to meet daily production targets. Monitor and optimize key performance indicators (KPIs), including yield or recovery rates, WIP tracking, downtime reduction, waste minimization, and production cost per kilogram. Establish structured daily shift handovers and submit disciplined operational reports to executive leadership. 2. Quality, Food Safety & Compliance Enforce Good Manufacturing Practices (GMP), HACCP standards, sanitation, traceability, and foreign-matter or segregation controls across all processing lines. Collaborate closely with Quality Assurance to prepare the plant for upcoming BRCGS certification within three months of operational launch. 3. Team Leadership & Operational Management Directly manage the Assistant Production Manager, Production Supervisors, Line Leaders, Machine or Dryer Operators, Maintenance team, Packing Teams, and seasonal casual labor. Foster a culture of discipline, accountability, safe work practices, and high productivity on the factory floor. Coordinate cross-functionally with Sourcing, Warehouse or Stores, Maintenance, HR, and Finance teams to ensure seamless factory operations. Key Requirements & Qualifications Degree or Diploma in Food Science or Technology, Production Engineering, Industrial Engineering, Mechanical Engineering, or a related field. Minimum 5 years of progressive production experience within food or agro-processing manufacturing, including at least 3 years directly managing shifts and frontline teams. Hands-on experience in dried fruit, fresh-produce packhouses, juice or pulp, canning, dairy, beverages, or snacks is required. Strong practical knowledge of GMP, HACCP, and foreign-matter controls within BRCGS, FSSC 22000, or ISO 22000 operating environments. Demonstrable track record of managing yield, waste, equipment utilization, and labor productivity using structured daily KPI data. Business fluency in spoken and written English and Kiswahili. Must reside within or be willing to relocate to Thika, with full availability for shift-based schedules, weekend coverage, and extended hours during peak mango season and plant commissioning.

The Medical Officer provides direct patient-centered clinical care, diagnostic evaluation, and treatment management across outpatient and primary care functions at the facility. This role is responsible for ensuring superior clinical outcomes, enforcing strict quality control and patient safety protocols, maintaining thorough electronic medical records, and collaborating with multidisciplinary healthcare teams to advance overall health service delivery. ​Key Responsibilities ​Clinical Assessment & Patient Care ​Conduct detailed clinical evaluations, history taking, and physical examinations for outpatients and walk-in clients. ​Formulate accurate clinical diagnoses, order appropriate baseline diagnostic tests, and interpret laboratory and radiological investigation results. ​Develop, implement, and monitor evidence-based management plans, prescribing pharmaceuticals in compliance with national treatment guidelines. ​Perform minor outpatient surgical procedures and offer emergency resuscitation and stabilization prior to referral when necessary. ​Quality Assurance, SOPs & Patient Safety ​Implement and uphold Standard Operating Procedures for infection prevention, clinical risk management, and patient care delivery. ​Conduct continuous clinical audits, mortality or morbidity reviews, and quality control checks to drive clinical performance improvements. ​Monitor medical supplies, emergency drug trays, and diagnostic equipment in coordination with operational leads to ensure emergency preparedness. ​Medical Records, Documentation & Statutory Compliance ​Maintain timely, comprehensive, and legible digital and physical medical notes for all client encounters, ensuring patient confidentiality and data privacy. ​Complete statutory health notifications, medical reports, and insurance authorization forms in accordance with regulatory mandates. ​Ensure full personal and operational compliance with the guidelines set by the Kenya Medical Practitioners and Dentists Council (KMPDC) and relevant health authorities. ​Patient Education & Health Promotion ​Counsel patients and families regarding diagnosis, treatment compliance, lifestyle modifications, and preventive healthcare strategies. ​Participate in community health outreach programs, wellness clinics, and corporate health screening initiatives organized by Nedic Pro. ​Facilitate continuous medical education (CME) sessions and peer case reviews to support internal clinical capacity building. ​Key Qualifications & Competencies ​Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent medical degree from a recognized institution. ​Active registration with the Kenya Medical Practitioners and Dentists Council (KMPDC) with a valid annual practicing license. ​Minimum of 1 to 3 years of clinical post-internship experience in a busy hospital or outpatient clinical environment. ​Valid Professional Indemnity Insurance cover. ​Demonstrated experience with Electronic Medical Records (EMR) software and standard healthcare technology platforms. ​Sound clinical acumen, empathetic communication skills, and robust crisis management capabilities.

The Finance Manager oversees all accounting functions, financial reporting, and fiscal compliance mechanisms of the Hospital. This role is responsible for maintaining the accuracy of financial records, managing tax compliance, managing cash flow, and providing senior management with actionable financial insights to drive operational efficiency and overall business performance. Key Responsibilities Financial Reporting & General Ledger Management ·       Direct month-end and year-end financial closing processes to produce timely and accurate financial statements (Income Statement, Balance Sheet, Cash Flow). ·       Oversee general ledger accounts, reconciliation processes, and journal entries to ensure full compliance with International Financial Reporting Standards (IFRS) and local regulatory guidelines. ·       Audit transactions across departments to maintain data integrity across accounting systems and enterprise resource planning software. Cash Flow Management & Treasury Operations ·       Monitor daily cash flows, perform banking reconciliations, and manage working capital to optimize liquidity. ·       Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, enforcing aging limits and credit control policies. ·       Oversee payroll processing, statutory deductions, and vendor disbursement schedules. Taxation, Compliance & Audits ·       Ensure full compliance with Kenyan and statutory tax obligations (e.g., NSSF, SHA, PAYE, withholding taxes). ·       Lead external and internal audit processes, serving as the primary liaison for auditors, tax authorities, and financial regulatory institutions. ·       Establish and maintain strong internal financial controls to safeguard company assets and mitigate financial risks. Budgeting & Cost Control ·       Assist executive leadership in preparing annual budgets, departmental operating models, and financial forecasts. ·       Perform monthly variance analyses comparing actual operational costs against budgeted targets, highlighting areas for cost reduction. ·       Monitor equipment, inventory, and capital expenditures in coordination with operational and procurement leads. Key Qualifications & Competencies ·       Bachelor’s degree in Accounting, Finance, or a related field. Professional accounting certification (CPA, ACCA, or equivalent) is required. ·       Minimum of at least 4 - 6years of progressive accounting experience, with at least 2–3 years in a senior accountant, finance manager, or chief accountant role. ·       Proficient in accounting software and ERP systems (e.g., Microsoft Dynamics NAV, Sage, QuickBooks, or SAP), alongside advanced Microsoft Excel capabilities. ·       Expert knowledge of Kenyan tax laws, financial reporting regulations, internal control frameworks, and budget management. ·       Exceptional analytical skills and attention to details.

The Triage Nurse is responsible for initial patient reception, rapid health assessment, and clinical risk prioritization during field missions and outreach operations. The role ensures patients are systematically evaluated, accurately categorized based on acuity, and safely routed to appropriate clinical services. Key Roles & Responsibilities ​Patient Assessment & Prioritization ·       ​Conduct immediate, high-accuracy clinical intake and vital signs assessments (blood pressure, pulse, temperature, oxygen saturation, glucose levels) for incoming patients. ·       ​Evaluate patient symptoms, medical histories, and chief complaints to determine level of urgency using standard clinical triage protocols. ·       ​Identify emergency or high-risk cases requiring immediate medical intervention and route them immediately to attending physicians or emergency care. ​Patient Flow & Field Operations Support ·       ​Manage patient queuing and flow to optimize throughput and reduce waiting times in field environments and mobile clinic settings. ·       ​Register patient details and log accurate intake observations into electronic health records (EHR) or paper intake registers. ·       ​Coordinate with field team members (physicians, lab technicians, billing officers) to ensure smooth transitions between assessment, consultation, and treatment stations. ​Basic Clinical Interventions & First Aid ·       ​Administer immediate basic life support (BLS), emergency first aid, or stabilization protocols when required prior to physician evaluation. ·       ​Provide health education, pre-test counseling, and clear instructions to patients regarding their intake process and care steps. ·       ​Assist in maintaining clinical supply inventory, ensuring emergency medication kits and diagnostic equipment (e.g., triage monitors, glucometers) are functional and fully stocked.   ​   Safety, Compliance & Infection Control ·       ​Enforce strict infection prevention and control (IPC) standards, including hand hygiene, personal protective equipment (PPE) compliance, and sanitization of intake areas. ·       ​Ensure patient data privacy, confidentiality, and professional ethical standards during all field interactions. ·       ​Document and report clinical incidents, equipment malfunctions, or field safety concerns to the Medical superintendent ​Key Competencies & Qualifications ·       ​Diploma or Bachelor’s Degree in Nursing, Kenya Registered Community Health Nursing (BSN / KRCHN or equivalent). ·       Minimum of 2+ years of clinical nursing experience in acute care, emergency departments, outpatient clinics, or mobile health outreach settings ·       ​Active registration and valid practicing license from the Nursing Council of Kenya (NCK). ·       Current certification in Basic Life Support (BLS) is required; Advanced Cardiac Life Support (ACLS) is an added advantage. ·       ​Proficiency in rapid clinical assessment, strong crisis prioritization skills, high emotional intelligence, and clear communication under fast-paced field conditions.

The Laboratory Technologist leads diagnostic testing, specimen collection, and clinical lab operations across facility's mobile outreach deployments and health facilities. The role ensures fast, accurate, and quality-controlled diagnostic results to support clinicians in making sound medical evaluations in diverse field settings. Key Responsibilities Specimen Collection & Diagnostic Testing ·       Perform phlebotomy and collect, label, and process biological samples (blood, urine, stool, swabs) following strict sterile protocols. ·       Conduct routine and specialized laboratory analyses, including hematology, clinical chemistry, parasitology, urinalysis, and rapid diagnostic tests. ·       Record, verify, and upload diagnostic test results promptly into electronic health records (EHR) or physical laboratory logs for clinical review. Laboratory Quality Assurance & Biosafety ·       Establish and maintain internal quality control (IQC) protocols and participate in external quality assessment (EQA) schemes. ·       Enforce biosafety measures, infection control guidelines, and hazardous waste disposal standards in mobile and fixed lab units. ·       Calibrate, troubleshoot, and maintain laboratory analyzers, microscopes, and cold-chain storage equipment.   Inventory & Field Logistics Management ·       Monitor stock levels of diagnostic reagents, testing kits, collection tubes, and protective consumables to prevent stock-outs during field missions. ·       Manage cold-chain integrity for temperature-sensitive reagents and biological samples during transport and mobile deployments. ·       Coordinate with procurement to track expiration dates and ensure proper disposal of expired reagents. Compliance & Record Management ·       Ensure full compliance with national medical laboratory board standards, statutory health guidelines, and corporate operating policies. ·       Protect patient confidentiality and adhere to strict data privacy standards for all laboratory records. ·       Audit laboratory logs and assist in preparing weekly and monthly diagnostic metrics reports for clinical leadership.   Key Qualifications & Competencies ·       Diploma or Bachelor’s Degree in Medical Laboratory Sciences or related field is highly preferred. ·       Active registration and valid practicing license from the Kenya Medical Laboratory Technicians & Technologist Board (KMLTTB)  ·       Minimum of 2 - 3 years of experience as a practicing laboratory technologist in a hospital, diagnostic center, or mobile outreach project. ·       procedures, quality control framework, and cold-chain logistics. ·       Strong technical troubleshooting skills and adaptability in field environments.

The Pharmaceutical Technologist will primarily be responsible for providing quality services to clients by dispensing medications, giving pharmacological information, ordering and managing the stocks of medicines and supplies.   Key Responsibilities ·       Scrutinize Patients Treatment Sheets and prescriptions for suitability of prescribed drugs in relation to dosing accuracy, drug interaction and route of administration. ·       Provide drug information to patients, clinical officer, nurse and other medical staff. ·       Timely and accurate posting of dispensed drugs for billing purposes. ·       Place orders for stock replenishment to the pharmacy store to maintain optimal stock levels. ·       Participate in regular monitoring of drugs for expiry. ·       Compounding, re-packaging and dilution of drugs according to laid down guidelines. ·       Counsel patients appropriately to ensure adherence to drug therapy. ·       Participate in stock taking exercise and ensure timely explanation of stock variances. ·       Train and supervise pharmaceutical technologists’ interns. ·       Enter prescription orders into the computer and making labels appropriately. ·       Prepare periodic management reports. ·       Receive drugs and verify against the stock transfer printout. ·       Perform stock count and stock movement analysis. ·       Shelving of items appropriately.   Key Qualifications and Experience ·       Have a Diploma in Pharmacy from an institution approved by Pharmacy and Poisons Board ·       Minimum of 2 years of experience in Hospital Pharmacy. ·       Excellent communication, interpersonal and analytical skills; pays attention to details ·       Computer literacy, with proficiency in Microsoft Office Suite ·       Ability to work effectively with a team in a culturally diverse environment ·       Have a valid practicing license from Pharmacy and Poisons Board.

The Nutritionist designs, manages, and delivers nutritional assessments, dietary counseling, and therapeutic nutrition interventions across facility's mobile outreach operations and wellness programs. The role focuses on preventative health, management of lifestyle and metabolic diseases, and targeted nutritional care for diverse patient demographics. ​ Key Responsibilities ​Nutritional Assessment & Care Planning ·       Conduct comprehensive anthropometric and nutritional assessments (e.g., BMI, body composition analysis, dietary recall, clinical history) during mobile clinic visits and corporate wellness programs ·       Formulate evidence-based, customized dietary plans and lifestyle modification strategies tailored to patient health profiles, cultural preferences, and socio-economic factors. ·       ​Provide clinical nutritional management for patients with chronic non-communicable diseases (e.g., diabetes, hypertension, obesity, cardiovascular conditions) and acute nutritional deficiencies.   ​Education & Community Outreach ·       ​Design and deliver group health education sessions, corporate wellness workshops, and community nutrition talks. ·       ​Develop clear, accessible educational materials such as meal guide charts, nutritional brochures, recipe guidelines) for diverse target audiences. ·       ​Provide pre- and post-natal nutritional counseling, as well as infant and young child feeding guidelines during maternal/child outreach initiatives.   ​Cross-Functional Collaboration & Field Integration ·       ​Partner closely with Clinicians, Triage Nurses, and Mobile Clinic Managers to provide integrated primary care and holistic management plans. ·       ​Maintain precise patient records, documenting nutritional assessments, progress notes, and counseling outcomes in the electronic health record system. ·       ​Refer high-risk clinical cases or severe acute malnutrition patients to specialized healthcare facilities when necessary.  Program Monitoring & Compliance ·       ​Monitor, log, and analyze patient health outcomes and dietary compliance metrics to evaluate service effectiveness. ·       ​Manage inventory and quality control for specialized nutritional supplements, meal plans, and diagnostic measurement tools used in the field. ·       ​Adhere to national nutrition guidelines, statutory healthcare regulations, and patient confidentiality standards.   ​Key Competencies & Qualifications ·       ​Bachelor’s Degree or Higher Diploma in Human Nutrition and Dietetics or equivalent qualification. ·       ​Active registration and valid practicing license from the Kenya Nutritionists & Dieticians Institute. ·       ​At least 2 – 3 years of professional experience as a practicing nutritionist or dietitian in clinical, community outreach, corporate wellness, or mobile clinic environments. ·       ​Strong expertise in clinical dietetics, preventive health education, anthropometric techniques, and patient-centered counseling. ·       Excellent interpersonal and public speaking capabilities in diverse field settings.

The Receptionist attends to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.   Duties and Responsibilities ·       Greet and attend to patients in person and over the phone. ·       Professionally assist doctors, staff, visitors, and patients. ·       Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. ·       Answer all phone calls in a professional and courteous manner. ·       Maintain confidentiality of all doctor, staff, and patient information. ·       Schedule appointments between doctors and patients. ·       Liaise between medical departments with discretion and professionalism ·       Adhere to policy and procedures during all activates. ·       Assist with admissions/treatment as per agreed protocols. ·       Ensure that stock levels are adequate and orders are made timeously. ·       Communicate medical results to patients under clinical supervision. ·       Complete accurate documentation of patient visits. ·       Register patients according to established protocols ·       Assist patients to complete all necessary forms and documentation including medical insurance ·       Ensure patient information is accurate including billing information ·       Inform patients of medical office procedures and policy ·       Maintain and manage patient records ·       Facilitate co-pays and payments by informing the Patients ·       Report statistics as required ·       Schedule hospital admissions, tests, scans and outside appointments for patients ·       Complete other clerical duties as assigned ·       Ensure reception area is well maintained, neat and clean ·       Safeguard patient privacy and confidentiality   Key Qualifications and Experience ·       Diploma or Degree in Front Office Management, Secretarial Studies, Business Administration or related field is required ·       Certification in front office Operations will have an added advantage ·       Minimum of 2 years of experience at a healthcare facility in a medical receptionist role(essential). ·       Knowledge of medical terminology, procedures and diagnosis ·       Knowledge of computer and relevant software applications ·       Knowledge of general administrative and clerical procedures ·       Experience in the healthcare industry will be an added advantage.   Key Competencies and Skills   ·       Communication skills ·       Information collection and management ·       Planning and organizing ·       Attention to detail ·       Customer service skills ·       Adaptability ·       Confidentiality ·       Integrity ·       Dependability ·       Hospitality ·       Courtesy