The purpose of this role is to provide visionary leadership capable of balancing commercial growth, operational excellence, governance, people development and customer experience across the Company's hospitality and hospitality education businesses. The successful candidate will be expected to strengthen organisational systems, improve financial performance, build high-performing teams and foster a culture of accountability and continuous improvement while ensuring both the Hotel and the School achieve their strategic objectives. Key Accountability Areas 1. Strategic Leadership Provide strategic leadership to the company. Translate the Company's vision into measurable business outcomes. Develop and implement annual business plans aligned to the Company's strategic objectives. Identify opportunities for business growth, diversification and innovation. Build strategic partnerships that strengthen the Company's market position. Foster a culture of accountability, integrity and continuous improvement. 2. Business Performance and Growth Drive sustainable revenue growth across all business units. Improve profitability and operational efficiency. Identify new revenue streams and business opportunities. Monitor organisational performance against agreed targets. Lead strategic initiatives that enhance long-term sustainability. Ensure effective performance management across all departments. 3. Hotel Operations. Provide executive leadership for all hotel operations to ensure operational excellence and exceptional guest experiences. Key responsibilities include: Accommodation Operations. Food and Beverage Services. Conferences and Events. Catering Services. Sales and Marketing. Guest Experience. Housekeeping. Front Office. Maintenance and Engineering. Security. Quality Assurance. The General Manager shall ensure that hotel operations consistently deliver high-quality service, operational efficiency and strong commercial performance. 4 Wigot School of Hospitality Provide executive oversight of the Wigot School of Hospitality, ensuring that it achieves its strategic, operational and financial objectives while maintaining the highest standards of hospitality education and regulatory compliance. Working closely with the Principal, the General Manager shall: Provide strategic leadership and oversight of the School. Ensure achievement of the School's strategic and financial objectives. Support implementation of the School's strategic plan. Ensure compliance with all applicable TVET and education regulatory requirements. Strengthen partnerships with industry, employers and academic institutions. Support the continued growth and sustainability of the School. Foster collaboration between the Hotel and the School to maximise practical learning opportunities while respecting the School's independent operational objectives. Monitor the School's performance through agreed Key Performance Indicators and regular reporting by the Principal. 5. Financial Leadership Lead preparation and implementation of annual budgets. Drive revenue optimisation and profitability. Ensure prudent financial management and cost control. Strengthen cash flow management. Oversee procurement and inventory management. Protect Company assets. Strengthen internal financial controls. Ensure timely and accurate financial reporting. Monitor debtors, creditors and working capital. Governance, Risk and Compliance Ensure implementation of Board policies and resolutions. Strengthen governance and accountability across the organisation. Ensure compliance with all statutory and regulatory requirements. Identify and manage organisational risks. Strengthen internal controls and operational policies. Ensure accurate and timely reporting to the Managing Director and Board. Promote ethical leadership and sound corporate governance. 7. People and Culture Build and lead a high-performing management team. Develop leadership capability throughout the organisation. Drive performance management and accountability. Promote employee engagement and staff development. Support succession planning and talent management. Foster a positive organisational culture aligned with the Company's values. . Customer Experience and Brand Champion service excellence across all business units. Enhance guest satisfaction and customer loyalty. Protect and strengthen the Wigot brand. Ensure effective complaint resolution. Promote innovation in customer experience. Maintain high hospitality service standards. 8. Stakeholder and Partnership Management Build strong relationships with customers, suppliers and business partners. Represent the Company with government agencies, regulators and industry associations. Strengthen partnerships supporting both the Hotel and the School. Maintain productive relationships with the local community and other stakeholders. Key Qualifications and Requirements Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management or a related field from a recognised university. Master's Degree in Business Administration (MBA), Hospitality Management or a related discipline. Professional qualifications in hospitality management, finance, leadership or corporate governance will be an added advantage. The successful candidate must demonstrate a strong track record of executive leadership within the hospitality industry. A minimum of fifteen (15) years of progressive professional experience, with increasing levels of responsibility with at least seven (7) years in senior hotel leadership, serving as a General Manager, Resident Manager, Hotel Manager, Director of Operations or an equivalent executive leadership role within a reputable hotel or hospitality organisation. Proven experience leading multi-department hospitality operations. Demonstrated responsibility for financial management, budgeting and commercial performance. Experience reporting to Boards of Directors or business owners. Proven experience leading organisational transformation and change. Demonstrated ability to build high-performing leadership teams. Strong understanding of governance, risk management and corporate compliance. Experience overseeing hospitality education, training institutions or learning and development functions will be an added advantage. Skills Required; Strategic Leadership Commercial Acumen Financial Management Business Development Governance and Accountability Operational Excellence People Leadership Communication and Influence Stakeholder Management Negotiation Skills Problem Solving Innovation Change Management Emotional Intelligence Integrity and Professionalism Decision making

🚀 Karrierechance | Sales Manager (m/w/d) – Kontraktlogistik | Region Mannheim | Bis zu 125.000 € Gesamtvergütung + Firmenwagen Sie kennen den Unterschied zwischen Transportlogistik und echter Kontraktlogistik? Sie gewinnen nicht nur Kunden – Sie entwickeln langfristige Logistiklösungen, führen komplexe Ausschreibungen zum Erfolg und möchten echten Gestaltungsspielraum in einem international erfolgreichen Unternehmen? Dann könnte dies Ihr nächster Karriereschritt sein.Das erwartet Sie ✅ Gesamtvergütung bis 125.000 € 🚗 Firmenwagen (auch zur privaten Nutzung) 🏡 Flexible Homeoffice-Möglichkeiten 🌍 Internationales Umfeld mit kurzen Entscheidungswegen 📈 Viel Eigenverantwortung und direkter Einfluss auf das Unternehmenswachstum 🎓 Individuelle Weiterbildungs- und Entwicklungsprogramme 🚲 JobRad-Leasing 🏥 Gesundheitsprogramme & Sportevents 💼 Unbefristete Festanstellung 🌴 30 UrlaubstageIhre Aufgaben • Neukundengewinnung im Bereich Kontraktlogistik (3PL) • Entwicklung individueller Supply-Chain-Lösungen • Steuerung komplexer RFQs und Ausschreibungen • Vertragsverhandlungen bis zum erfolgreichen Abschluss • Ausbau bestehender Kundenbeziehungen • Markt- und WettbewerbsanalyseDas bringen Sie mit ✔ Mindestens 5 Jahre Erfahrung im Vertrieb von Kontraktlogistik (3PL) ✔ Fließende Deutsch- und Englischkenntnisse (mindestens C1) ✔ Wohnort im Großraum Mannheim / Heppenheim oder entsprechende Umzugsbereitschaft ✔ Nachweisbare Erfolge in der Neukundengewinnung sowie ausgeprägte Hunter-Mentalität Bitte beachten Sie: Bewerbungen mit ausschließlicher Erfahrung im Bereich Luft-, See- oder reine Transportlogistik ohne Kontraktlogistik-Hintergrund können für diese Position leider nicht berücksichtigt werden. 📩 Klingt interessant? Dann freue ich mich auf Ihre Bewerbung oder eine vertrauliche Nachricht direkt über LinkedIn. Selbstverständlich behandle ich jede Kontaktaufnahme absolut diskret.

Teamleiter Entwicklung Microsoft Dynamics 365 BC / NAV (m/w/d) 📍 Niederbayern | Hybrid (bis zu 2 Tage Homeoffice) 💰 Bis zu 100.000 € + Bonus Für ein international erfolgreiches Industrieunternehmen suchen wir einen erfahrenen Teamleiter Entwicklung Microsoft Dynamics 365 BC / NAV (m/w/d). In dieser Schlüsselrolle übernimmst du die fachliche Weiterentwicklung eines verteilten Entwicklerteams und gestaltest die Zukunft einer internationalen Microsoft Dynamics Business Central Landschaft aktiv mit. Du arbeitest eng mit der IT-Leitung zusammen und trägst maßgeblich zur Stabilität, Skalierbarkeit und Weiterentwicklung der ERP-Systeme bei. Deine Aufgaben 🔹 Führung, Coaching und Weiterentwicklung eines Teams aus BC/NAV-Entwicklern und Administratoren 🔹 Verantwortung für die technische Roadmap und Weiterentwicklung der Dynamics 365 BC Umgebung 🔹 Entwicklung und Optimierung individueller Business-Central-Lösungen in den Bereichen Einkauf, Logistik, Vertrieb, Service und Finance 🔹 Entwicklung von Extensions, APIs und Schnittstellen 🔹 Steuerung von Release-, Change- und Integrationsprozessen 🔹 Sicherstellung von Performance, Verfügbarkeit und Datensicherheit 🔹 Zusammenarbeit mit externen Dienstleistern sowie internen Fachbereichen Dein Profil ✅ Mehrjährige Erfahrung in der Entwicklung und Administration von Microsoft Dynamics 365 BC / NAV ✅ Sehr gute Kenntnisse in AL, C/AL, Visual Studio Code, MS SQL, Azure DevOps, Git und PowerShell ✅ Erfahrung in ERP-Projekten und komplexen Systemlandschaften ✅ Deutsch und Englisch auf mindestens B2-Niveau ✅ Idealerweise erste Führungs- oder Projektleitungserfahrung Das erwartet dich 🌍 Internationales Umfeld mit weltweiten Standorten 📈 Langfristige Perspektive in einem wachstumsstarken Unternehmen 🤝 Flache Hierarchien und kurze Entscheidungswege 🏠 Hybrides Arbeiten mit bis zu 2 Tagen Homeoffice pro Woche 🎓 Umfangreiche Weiterbildungs- und Entwicklungsmöglichkeiten 🏋️ Gesundheits- und Fitnessangebote 🍽️ Zuschüsse und attraktive Mitarbeiterbenefits 🌴 30 Urlaubstage Du möchtest technische Verantwortung übernehmen und die Weiterentwicklung einer internationalen ERP-Landschaft aktiv mitgestalten? 📩 Dann freue ich mich auf deine Nachricht oder Bewerbung! Requirements added by the job poster • Authorized to work in Germany

Teamleiter Gebäudetechnik HVAC & cooling systems, MSR/automation 📍 Hamburg | Vollzeit | Unbefristet 💰 Bis ca. 80.000 € | 37-Stunden-Woche | 30 Urlaubstage Sie möchten Führungsverantwortung übernehmen und gleichzeitig nah an der Technik bleiben? Für ein etabliertes, familiengeführtes Unternehmen aus der Pharmaindustrie suchen wir einen Teamleiter Gebäudetechnik (m/w/d). In dieser neu geschaffenen Position übernehmen Sie die fachliche und organisatorische Leitung eines sechsköpfigen Teams und tragen maßgeblich zur Sicherstellung eines hochmodernen Produktions- und Forschungsstandorts bei. Ihre Aufgaben 🔹 Führung, Coaching und Einsatzplanung eines Teams im technischen Gebäudemanagement 🔹 Sicherstellung der Betriebs- und Funktionsfähigkeit sämtlicher gebäudetechnischer Anlagen 🔹 Koordination verschiedener Gewerke, u. a. Klima-, Lüftungs-, MSR- und Gebäudetechnik 🔹 Überwachung von Wartungs-, Prüf- und Instandhaltungsmaßnahmen 🔹 Eigenverantwortliche Planung und Umsetzung technischer Projekte 🔹 Stellvertretung der technischen Leitung bei Abwesenheit Ihr Profil ✅ Mehrjährige Erfahrung in der Gebäudetechnik mit gewerkeübergreifendem Know-how ✅ Führungserfahrung sowie eine Hands-on-Mentalität ✅ Erfahrung im Projektmanagement ✅ Sehr gute Deutschkenntnisse ✅ Idealerweise Erfahrung in regulierten Branchen wie Pharma, Lebensmittel oder Chemie Das erwartet Sie ⭐ Sicherer und krisenfester Arbeitgeber mit über 100-jähriger Tradition ⭐ Neu geschaffene Position mit großem Gestaltungsspielraum ⭐ Kombination aus strategischer Führung und operativer Verantwortung ⭐ Überdurchschnittliche Vergütung und attraktive Sozialleistungen ⭐ 37-Stunden-Woche sowie flexible Arbeitszeitmodelle ⭐ Fitnessangebote, Kantine und JobRad-Leasing ⭐ Modern ausgestatteter Arbeitsplatz mit guter Verkehrsanbindung und kostenfreien Parkplätzen ⭐ Kollegiale Unternehmenskultur mit flachen Hierarchien und kurzen Entscheidungswegen Sie suchen eine langfristige Perspektive mit hoher Eigenverantwortung in einem modernen, zukunftssicheren Umfeld? 📩 Ich freue mich auf Ihre Nachricht oder Ihre Bewerbung.

Job Title: Business Development Consultant – HR Consulting Services Location: Nairobi, Kenya. Employment Type: Full-time Reports To: Managing Partner Job Summary We are seeking a highly motivated Business Development Consultant to expand our client base and drive revenue growth for our HR consulting services. The ideal candidate will have proven B2B sales experience, strong industry connections, and the ability to sell HR solutions to SMEs, corporates, and multinational clients. Job Roles & Responsibilities 1. Business Development & Sales Growth Identify and target potential clients needing HR outsourcing, Training, Recruitment, and Advisory services. Develop and execute sales strategies to meet and exceed revenue targets. Conduct market research to identify trends, competitor offerings, and new business opportunities. Prepare and deliver compelling proposals, presentations, and pitches to key decision-makers (HR Managers, CEOs, MDs). Filling me of Tender documents. 2. Client Acquisition & Relationship Management Build and maintain strong relationships with HR leaders, business owners, and executives. Understand client pain points and recommend tailored HR solutions. Ensure high client satisfaction to foster long-term partnerships and referrals. 3. Product Knowledge & Solution Selling Stay updated on Kenyan labor laws, HR trends, and industry best practices. Effectively communicate the value of Bollard Consulting’s services to prospective clients. Collaborate with the consulting team to design customized HR solutions. 4. Sales Reporting & Pipeline Management Maintain an organized sales pipeline using CRM tools (e.g., Salesforce, HubSpot). Provide regular sales reports, forecast and market feedback to the management Job Requirement Qualifications & Skills Bachelor’s degree in Business, Human Resources, Marketing, or related field Minimum 3+ years in B2B sales, preferably in HR consulting, recruitment, training, or outsourcing services. Excellent negotiation, presentation, and closing abilities. Networking: Existing relationships with HR professionals, business leaders, and industry associations. Proficiency in CRM software, MS Office, and virtual meeting tools

Job Title: Growth & Partnerships Lead Location: Nairobi/Kisumu, Kenya Experience Level: 3+ Years Employment Type: Full-Time Remuneration: Ksh 60,000 + commissions Reports To: Chief Executive Officer (CEO) Role Profile: We are seeking a highly driven, energetic, and commercially minded Growth & Partnerships Lead to support the growth and commercialization of our core business operations. This role sits at the intersection of sales, partnerships, business development, marketing coordination, and growth execution. The ideal candidate is highly proactive, target-oriented, relationship-driven, and capable of operating effectively within a fast-paced startup environment. The candidate should be comfortable engaging partners, driving business growth initiatives, supporting campaigns, and contributing to the successful launch and adoption of launching new initiative. This is a high-impact role for someone who can think strategically, execute operationally, and contribute directly to company's growth journey. Key Roles & Responsibilities S/he shall undertake the following responsibilities: 1. Partnerships & Business Development ● Identify, engage, and onboard strategic partners including real estate companies, SACCOs, developers, NGOs, diaspora associations, property managers, and land sellers. ● Build and maintain partnership pipelines and relationship networks. ● Coordinate partnership meetings, follow-ups, presentations, and engagement activities ● Support development of partnership proposals, collaboration frameworks, and MoUs ● Drive referral partnerships and strategic collaboration opportunities. 2. Sales & Pipeline Growth ● Generate and qualify business leads and opportunities. ● Support customer acquisition and conversion initiatives. ● Maintain updated CRM and sales pipeline records. ● Follow up prospects and opportunities consistently to support deal conversion. ● Support proposal preparation, pitch coordination, and client engagement processes. ● Contribute towards achievement of monthly pipeline and growth targets. 3. Marketing & Campaign Execution ● Coordinate execution of growth and marketing campaigns including the DiBuBuMa (Discover.Buy.Build.Manage) campaign. ● Support social media engagement and digital outreach initiatives. ● Coordinate WhatsApp, LinkedIn, email, and community engagement campaigns. ● Support content coordination and brand visibility initiatives. ● Assist in driving awareness and adoption of JaGedo V3. 4. JaGedo V3 Launch & Community Engagement ● Support commercialization and visibility activities for the launch of JaGedo V3. ● Coordinate stakeholder invitations, launch engagements, demos, and activations. ● Support webinars, community outreach, networking events, and strategic engagements. ● Drive diaspora and community engagement initiatives. 5. Reporting & Performance Tracking ● Prepare weekly and monthly growth and activity reports. ● Maintain updated partnership, marketing, and pipeline reports. ● Track progress against monthly deliverables and scorecard KPIs. ● Provide growth insights, recommendations, and improvement opportunities. Key Qualifications & Experience Required ● 3+ years relevant experience in sales, partnerships, business development, marketing, or growth roles; ● Experience in startups, technology, construction, real estate, or related industries is an added advantage ● Strong communication and negotiation skills. ● Strong networking and relationship-building ability. ● Highly energetic and self-driven personality. ● Strong execution and ownership mindset. ● Commercial and growth-oriented mindset. ● Ability to work independently and meet targets. ● Excellent organizational and follow-up skills. ● Ability to multitask within a fast-paced startup environment. ● Basic understanding of digital marketing and social media engagement. What We Offer ● Opportunity to contribute to a fast-scaling African technology platform. ● Exposure to strategic partnerships and high-impact projects. ● Opportunity to support the launch and growth of JaGedo V3. ● Dynamic and collaborative startup environment. ● Performance-based growth opportunities.

We are seeking a qualified and experienced Pharmaceutical Technologist to oversee the safe, compliant, and efficient operation of a pharmacy. The successful candidate will be responsible for ensuring full regulatory compliance, operational excellence, and high standards of patient care. The role requires ensuring that the organization maintains all required approvals, registrations, and licenses from the Pharmacy and Poisons Board (PPB), with all registration details clearly displayed in accordance with regulatory requirements. The Pharmaceutical Technologist will ensure the pharmacy is adequately stocked, coordinate procurement processes upon approval, and devote full working time and professional effort toward the execution of assigned duties while complying with all lawful instructions. Key Duties and Responsibilities Dispense prescribed and over-the-counter medicines accurately and safely. Review, validate, and execute medical prescriptions to ensure appropriateness and legality. Advise customers on the safe use of medicines, including dosage, precautions, and potential side effects. Ensure all medicines dispensed are safe, secure, authentic, and in good condition. Manage delivery, stocking, labelling, and storage of medicines and pharmaceutical products to prevent expiry or deterioration. Organize the pharmacy efficiently to enable easy and timely identification of products. Ensure all drugs procured meet required quality and regulatory standards. Maintain proper storage conditions, packaging integrity, and cold chain requirements. Listen attentively to customers’ needs and provide accurate information and professional advice. Foster a welcoming, empathetic, and professional environment to enhance customer satisfaction and repeat visits. Provide auxiliary medical services including blood pressure monitoring, blood sugar testing, and Body Mass Index (BMI) measurements. Prepare medicines where applicable using correct materials and dosages tailored to individual patients. Maintain accurate records of patient histories and controlled or heavy medications. Keep proper records of supplier invoices, credit notes, and related supplier communications. Ensure supplier invoices are accurately captured in the system on the day of delivery. Ensure physical stock levels align with system inventory records and promptly report discrepancies to management. Ensure all sales transactions are correctly captured, receipts issued to customers, and copies retained for records. Oversee fulfilment and timely delivery of online pharmacy orders while maintaining high customer satisfaction standards. Stay updated on pharmaceutical advancements through continuous learning, conferences, seminars, and professional collaboration. Comply with all applicable laws, regulations, policies, and professional standards. Maintain a safe, healthy, and compliant work environment by enforcing safety procedures and standards. Communicate customer feedback and issues to management and support service improvement initiatives. Ensure punctuality and consistent adherence to assigned work schedules. Assist in ensuring all workplace licenses and insurance policies remain valid and up to date. Maintain high standards of cleanliness, personal grooming, professional attire, and staff presentation, including use of identification badges. Ensure general cleanliness and orderliness of the pharmacy premises at all times. Ensure the pharmacy management system/software is fully functional and coordinate with service providers for technical support when required. Prepare monthly staff work schedules (ROTA) in a timely manner and submit them for approval. Collaborate with digital marketing teams on monthly and annual marketing strategies, including advising on pharmaceutical content and stock availability for online platforms. Coordinate quarterly Continuous Professional Development (CPD) programmes in collaboration with management. Provide leadership, guidance, and professional support to pharmacy staff. Work closely with management to support business growth and operational development. Strengthen inventory management by managing expiries, dormant stock, DDAs, and cold chain monitoring through proper documentation and temperature logging. Improve internal systems by ensuring timely preparation, filing, and handover of daily, weekly, monthly, and other required operational reports.

We are currently seeking a proactive, results-driven Sales Representative to expand the client base and increase market presence. The role focuses on acquiring new business, managing client relationships, and driving consistent revenue growth across residential and commercial segments. Key Responsibilities:  Actively identify, prospect, and secure new residential and commercial cleaning clients.  Promote cleaning services and tailor solutions to meet client needs.  Build, manage, and sustain strong client relationships to encourage repeat business.  Conduct site visits, prepare quotations, and close sales deals.  Track leads, sales activities, and performance against targets.  Gather market intelligence and provide feedback to support service improvement.  Collaborate with operations and management teams to ensure service delivery meets client expectations. Requirements  Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.  Proven experience in sales, preferably within cleaning, facilities management, or service based industries.  Strong negotiation, presentation, and communication skills.  Self-driven, target-oriented, and comfortable working in the field.  Basic knowledge of digital marketing and CRM tools is an added advantage. What we offer:  Competitive remuneration with performance – based commissions and incentives  Opportunity to grow within a fast – paced and expanding service business  Supportive and high-performing industrial work environment.

🚧 Projektmanager (m/w/d) – FTTH Ausbau | Raum Frankfurt 💰 70.000–80.000 € + Firmenwagen (inkl. Privatnutzung) 📍 Frankfurt Region | Vor Ort auf Baustellen Wir suchen einen erfahrenen Projektmanager im Glasfaser-/FTTH-Umfeld, der komplexe Infrastrukturprojekte im Raum Frankfurt eigenverantwortlich steuert. In dieser Rolle übernimmst du die Gesamtverantwortung für mehrere parallele FTTH-Baustellen und sorgst dafür, dass Zeitplan, Budget und Qualitätsstandards konsequent eingehalten werden. Du agierst als zentrale Schnittstelle zwischen einem internationalen HQ (Südostasien), einem deutschen Großkunden (Telekom), lokalen Behörden und Subunternehmern – und bewegst dich sicher in einem anspruchsvollen, cross-kulturellen Projektumfeld.🛠️ Deine Aufgaben Gesamtverantwortung für FTTH-/Glasfaser-Bauprojekte im Raum Frankfurt Steuerung von ca. 35 laufenden Baustellen Koordination von Subunternehmern, Behörden und internen Einkaufsteams Bauüberwachung, Qualitätskontrolle, Termin- und Kostenmanagement Erstellung und Prüfung technischer Dokumentationen Nutzung von CAD-Grundkenntnissen für Planung und Trassenführung Führung von 2 Bauleitern / Supervisors vor Ort Enge Abstimmung mit dem Endkunden (Telekom)🎯 Dein Profil Meisterprüfung im Straßenbau (zwingend erforderlich) Mindestens 3 Jahre Erfahrung im Projektmanagement im FTTH-/Telekommunikationsumfeld Sehr gute Deutschkenntnisse (C1 erforderlich) Erfahrung in der Steuerung von Subunternehmern & Behörden Grundkenntnisse in CAD-Systemen Strukturierte, durchsetzungsstarke Arbeitsweise im Baustellenumfeld⭐ Das erwartet dich Langfristiges Infrastrukturprojekt bis mindestens Ende 2027 Hohe Eigenverantwortung als alleiniger Projektleiter im Bereich Firmenwagen (Diesel SUV) inkl. Privatnutzung (1%-Regelung) Starkes, stabiles Projektumfeld im Telekom-Glasfaserausbau Direkter Einfluss auf ein strategisch wichtiges Infrastrukturprojekt in Deutschland📍 Rahmenbedingungen Einsatzgebiet: Raum Frankfurt (regelmäßige Baustellenbesuche erforderlich) Aktuell ca. 35 aktive Baustellen Langfristige Perspektive abhängig von weiteren Telekom-Projekten

Our client in insurance industry is looking for a customer service and sales assistant. The CSSA will be responsible for helping to develop and implement the Customer service and business development plans and strategies of the company. The expected outcomes of the job are to support revenue growth and brand loyalty. Roles & Responsibilities: Manage the company’s existing customer database and build new leads as per the strategic plan. • Develop successful relationships with the current clients. • Build new relationships with new clients from the key sectors assigned. • Draw up, present and implement sales and marketing strategies that will enhance market share and brand enhancement. • Provide thoughts on marketing materials such as brochures, product profiles, company profile, websites, logo’s, company stationery and catchy phrases. • Identify where the market presence is required including seminars,conferences, useful organisations and forums etc. • To have complete understanding of the company products and their benefits as compared to others in the market and how they meet customer expectation. Personal Skills and Qualities  Excellent people skills.  Excellent customer service skills.  Thorough knowledge of the theory, principles and practices of sales and marketing.  Excellent analytical skills with an ability to influence and play a creative role in the continuing development of the business.  A self-motivated individual who pays due attention to detail and has the ability to build and motivate other team members.  Ability to communicate effectively orally and in writing.  Personal drive to work hard and achieve goals. Experience and Education qualification  1 - 3 year’s work experience in similar area  Bachelor’s degree from a recognized university or a diploma with specialization in Customer service, Marketing, Sales or other business course.  Computer literacy in MS office suite proficiency.  Studying CIM a plus.  Working knowledge of any CRM is a plus.