Our client in the financial services sector seeks to hire a Business Analyst. The Job holder will support and align efforts to meet customer and business needs as well as managing projects and programs that drive strategic improvements in the organization. He/she will be responsible for applying a structured methodology in the management of IT Change activities, ensuring all IT Changes are properly logged, documented, analyzed, tracked, reviewed, approved, and deployed in accordance with the related policies. The role will also involve close coordination with other business units.   Responsibilities ·      Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes. ·      Participate in business initiatives to provide insights on opportunities for automation and enhanced data use. ·      Prepare project plans to support analytics and automation projects. ·      Manage business intelligence projects using agile to deliver value to stakeholders. ·      Create, maintain, and use low code data tools to respond to business ad-hoc data requests. ·      Assess, respond, and log cases assigned to them by the data Helpdesk from time to time. ·      Design and refine reports and dashboards to solve business use cases. ·      Develop data collection tools using PowerApps, SharePoint and other development platforms standardize ingestion of data in support of data led business solution. ·      Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results. ·      Develop and maintain documentation/manuals on reports, dashboards, and portals. ·      Carry out regular user training to enable users extract insights from data solutions. ·      Train business power users on basic data visualization and data literacy skills for no code solutions. ·      Develop training solutions for end users and junior analysts on use of BI tools and solutions.     Qualifications ·      Bachelor’s degree in IT, technology, data science, business analytics ·      At least 4 years prior experience as a Business Analyst in financial services or Fintech ·      Technology project management certification ·      Strong understanding of the Financial Services industry (e.g banking, mobile money, retail financial services, Fintech). ·      Strong experience in working within a large complex organization with multiple stakeholders. ·      Experience of software development lifecycle is essential, in agile and waterfall methodologies. ·      Ability to identify and solve complex problems using analytical thinking and creativity. ·      Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting. ·      Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process. ·      Ability to communicate and influence with tact and diplomacy. ·      Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.

This is a full-time position! The ideal candidate will be skilled at working with cloud platforms, implementing infrastructure as code (IaC), and Python backend development. This team member will work closely with engineering team to optimize cloud operations, enhance system resilience, and integrate best-in-class DevSecOps practices Technologies: Python AWS CI/CD Linux IAM Pulumi Requirements Bachelor’s degree in computer science, software engineering or related field 5+ years of experience in Cloud Engineering/DevOps 3+ years of experience in Python backend development using Flask, Django or FastAPI Experience working in an environment where all infrastructure is maintained using IaC (e.g., Pulumi, Terraform, CloudFormation) Strong knowledge of AWS, ideally certified to the associate level (e.g., AWS Solutions Architect Associate, AWS SysOps Associate) Experience with Linux System Administration with strong understanding of Linux Operating System concepts (e.g., process management, network management, the boot process) Proficiency in scripting languages (e.g., Bash) Experience with CI/CD tools (e.g., AWS CodePipeline, Jenkins, GitLab CI, CircleCI) Understanding of network security, VPCs, firewalls, VPNs, IDS/IPS, and endpoint security Proficiency in Identity and Access Management (IAM) roles and policies and S3 bucket policies Strong analytical and problem-solving skills, with ability to propose innovative solutions and troubleshoot issues Ability to work independently and as part of a collaborative team in a fast-paced environment Effective written and oral communications skills – C1/C2 (advanced/proficient) level English is required Preferred Qualifications: Knowledge of compliance frameworks and regulations Familiarity with Machine Learning and AI

Our client, in the Telecommunications sector seeks to hire a Network Engineer. The successful candidate will required to support, manage, and implement improvements to the Company’s network and cloud, based on ITIL change, incident and problem management process. Additionally, the person will work closely with the Network Engineering and Network Tools teams in supporting, managing, and implementing improvements to the Company’s network and with applications and systems teams to manage and troubleshoot network connectivity.   Responsibilities ·      Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN) ·      Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations ·      Monitor performance and ensure system high availability and reliability ·      Monitor system resource utilization, trending, and capacity planning ·      Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure ·      Select and implement security tools, policies, and procedures in conjunction with the company’s security team ·      Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems ·      Manage DHCP, WIFI and assignment of IP on the networks and restore protocol. ·      Undertake routine preventative measures and implement, maintain and monitor network security and ensure systems comply with industry standards. ·      Identify key areas of improvement in the network and suggest solutions.   Qualifications ·      An undergraduate degree in Computer Science or a related subject, Networking, Engineering ·      CCNA Certified, CCNP (Desirable) ·      At least 3 years hands-on network engineering experience in an ISP or busy IT department environment ·      Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) ·      Solid understanding of the OSI or TCP/IP model ·      Hands-on experience with monitoring, network diagnostic and network analytics tools ·      Reasonable knowledge of ICT Support ·      Ability to provide network support and resolve errors.  

Our client, in the manufacturing Industry seeks to hire a Production Supervisor. The job holder will lead the supervision of the production department, taking responsibility for the productivity and efficiency of the process at the production asset, following safety (SHE) procedures and policies, coordinating operative personnel that produce and contribute to the achievement of the objectives.   Responsibilities ·      Forecast, plan, implement and control production schedule for the job and review and adjust where necessary. ·      Set performance targets for the production team, monitor and submit daily, weekly and monthly performance reports. ·      Determine the human and material resources required and manage them to meet production targets. ·      Provide necessary training to production employees. ·      Monitor and review the performance of staff and organize necessary interventions for improvement. ·      Ensure the production is at optimal levels and institute corrective actions to eliminate deficiencies that may arise in the systems. ·      Implement standard operating procedures for production operations and ensure they are adhered to. ·      Monitor quality standards of products. ·      Implement and enforce quality control and tracking programs to meet quality objectives. Analyze production data and performance metrics to identify trends, opportunities, and areas for improvement. ·      Maintain accurate production records, reports, and documentation. ·      Communicate production goals, expectations, and performance metrics to production teams ·      Ensure compliance to Quality, Environment, Health and Safety Standards in line with internal policies and set laws   Skills & Experience ·      Bachelors degree in Engineering, Food Science, Chemistry or related filed ·      4-5 years of experience in production or maintenance supervision roles. ·      Familiarity with health and safety regulations and compliance requirements. ·      Knowledge of quality control processes and standards. ·      Good working knowledge and understanding of Kaizen, GMP and factory processes & technology. ·      Skills in cost and budget control. ·      Experience in managing and executing projects. ·      Ability to effectively utilize the allocated resources in a cost effective way. ·      Problem-solving abilities and analytical thinking. ·      Ability to plan and prioritize workload and maximize productivity. ·      Ability to direct and motivate the team.  

Our client, in the Hospitality sector seeks to hire an Executive Chef.   Summary: The Executive Chef will be responsible for overseeing all aspects of the kitchen operations including menu creation, recipe development, food preparation, staff training and management, food safety and hygiene standards, inventory management, and kitchen equipment maintenance. The successful candidate will have a passion for creating innovative and delicious dishes, be able to work effectively in a fast-paced environment, and have a proven track record of leading and developing high-performing kitchen teams.   Location: Nairobi   Key Responsibilities: ·      Develop menus and create innovative dishes that are visually appealing and delicious ·      Oversee food preparation, presentation and delivery to ensure consistent high-quality standards are maintained ·      Monitor food costs and inventory levels, and adjust ordering as necessary to ensure efficient kitchen operations ·      Ensure compliance with food safety and hygiene standards, and maintain all necessary documentation to ensure adherence to regulations ·      Train, supervise and motivate kitchen staff, ensuring that they are meeting performance standards and that their professional development needs are met ·      Collaborate with the management team to develop and implement strategies to drive sales and profitability ·      Maintain a clean, organized and safe kitchen environment, ensuring that all equipment is well-maintained and functioning properly ·      Act as a role model for the kitchen team, leading by example and demonstrating a strong work ethic and commitment to excellence   Qualifications: ·      Degree or diploma in culinary arts or related field is preferred ·      At least 4-5 years experience as a head chef or executive chef in a high-volume restaurant environment ·      Excellent culinary skills and knowledge of international and regional cuisines ·      Experience in menu creation and recipe development ·      Knowledge of current food trends and the ability to adapt to changing culinary preferences. ·      Thorough understanding of health, safety, and sanitation standards in kitchen operations. ·      Good knowledge in budgeting, forecasting, and cost control. ·      Strong leadership and management skills, with the ability to motivate and inspire a team ·      Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers ·      Strong organizational skills, with the ability to manage multiple tasks simultaneously ·      Demonstrated ability to work effectively in a fast-paced environment ·      Ability to work flexible hours, including evenings and weekends  

Our client, in the Real Estate Industry seeks to hire a Property Manager who will be responsible for the management of assigned Commercial/Residential properties. Additionally, the Job holder will manage the daily operations being carried out in the premises and ensure its security. The objective is to obtain customer satisfaction, maximize premises value and revenue.   Key Responsibilities ·      Provision of repair work order budgets for approval by the landlord on a timely manner for planning purposes. ·      Coordination of service providers and ensuring the common services like lifts, generators, cleaning, parking etc operate seamlessly without hitches. ·      Coordination of security services with the security company and liaising with area security team to ensure constant updates on security matters within the area. ·      Ensuring technical support personnel like plumbers and electricians assess the functionality of various appliances and equipment and update on the same on daily basis. ·      Plan and coordinate safety inspections as required and ensure adherence to company key control policies. ·      Exhausting all the marketing avenues to ensure speedy occupancy ·      Schedule site visits and stakeholders engagements regularly.  ·      Manage tenant’s complaints by following best practice customer relationship procedures, lease conditions and guidelines. ·      Ensuring that facilities meet government regulations and environmental, health, safety and security standards. ·      Ensure efficient emergency procedures are in place and that tenants are fully trained in emergency response with particular emphasis on evacuation procedures. ·      Ensure that all service providers/contractors and tenants adhere and maintain good environmentally best practices.   Skills & Qualifications ·      A degree in real estate, property management, business administration, or a related field is preferred. ·      At least 5 years experience as a Property Manager. ·      Prior experience working in the Real Estate Industry. ·      Working knowledge of property regulations. ·      Proficiency in Microsoft Office and property management software. ·      Strong organizational and time management skills. ·      Excellent communication and negotiation skills. ·      Good customer service skills  

Our client, in the Fintech sector seeks to recruit an experienced Software Developer who will be responsible for designing and implementing high-performance, scalable software applications, as well as delivering robust solutions.   Job Responsibilities: ·      Designing, developing, and managing high-performance software applications for desktop, web, or cloud-based platforms ·      Implementing and optimizing software code for performance, security, and scalability ·      Writing robust, efficient, and scalable code for software applications, including both front-end user interfaces and back-end services ·      Monitoring and optimizing the performance and responsiveness of software applications across different platforms and environments ·      Integrating third-party tools, services, and APIs with software applications for enhanced functionality ·      Collaborating with designers, developers, and stakeholders to ensure seamless integration of software applications with other systems and components ·      Running unit, integration, and performance tests to ensure the stability and functionality of software applications ·      Conducting code reviews and ensuring adherence to best practices, security protocols, and optimization techniques in software development ·      Participating in agile development processes and contributing to continuous improvement of software development workflows   Required Skills: ·      Bachelor's degree in Computer Science, Software Engineering, or related field. ·      Proven experience as a software developer or similar role. ·      At least 3 years of experience in software development for desktop, web, or cloud-based platforms ·      Proficiency in programming languages such as Java, C#, Python, or JavaScript, depending on the platform ·      Strong understanding of software architecture, performance optimization, and user interface (UI/UX) principles ·      Experience with integrating software applications with back-end technologies such as RESTful APIs, databases, and cloud services ·      Familiarity with software deployment processes across different environments (e.g., cloud, desktop, web) ·      Understanding of software testing, debugging, and optimization techniques ·      Experience with software security best practices is preferred ·      Excellent communication and collaboration abilities, with a proven track record of working effectively within a team environment ·      Good communication skills and ability to work in a team-oriented environment. ·      Strong analytical and problem-solving skills, dedicated to delivering high-quality, scalable software solutions  

Our client, in the hospitality sector seeks to hire a Front office manager. The primary responsibility of the role will be to oversee all aspects of the front desk and guest services operations, ensuring exceptional service and guest satisfaction. With a blend of leadership, hospitality expertise, and organizational skills, the Job holder will manage the front office team, coordinate guest arrivals and departures, and resolve guest inquiries and issues promptly.   Responsibilities Front desk operations Manage the day-to-day operations of the front desk, including check-in, check-out, room assignments, and guest registration, ensuring efficient and personalized service for all guests.   Guest services Coordinate guest services, including luggage assistance, transportation arrangements, and concierge services, to enhance the guest experience and exceed their expectations.   Staff training and development Recruit, train, and supervise front office staff, including front desk agents and concierge providing ongoing coaching and feedback to maintain high service standards.   Reservation management To liaise closely with the Sales and Reservations on rate management as well to optimize occupancy and revenue and ensure accurate guest bookings.   Revenue management Monitor room rates, occupancy levels, and revenue performance, analyzing trends and implementing pricing strategies to maximize room revenue and profitability.   Guest relations Cultivate relationships with guests, anticipating their needs, addressing concerns, and proactively seeking opportunities to enhance their stay and exceed their expectations. Strong focus on development and implementation of departmental goals and projects in the areas of occupancy and yield management, guest service and standards, health and safety, and employee engagement.   Security and safety Ensure compliance with hotel security and safety procedures, including guest identification, key control, and emergency response protocols, to maintain a safe and secure environment for guests and staff.   Qualifications ·      Bachelor’s degree in Business Administration, Hotel/Hospitality Management or relevant field. ·      At least 5 years experience as a Front Desk Manager or Reception Manager at a boutique luxury hotel/camp/resort. ·      Understanding of all hotel management best practices and relevant laws and guidelines. ·      Solid knowledge of MS Office, particularly Excel and Word. ·      Knowledge of OPERA/FIDELIO System. ·      Thorough knowledge of customer service, office management and basic bookkeeping procedures. ·      Strong leadership and management skills. ·      Proficiency in English (oral and written) ·      Excellent communication and people skills. ·      Good organizational and multitasking abilities.  

Our client, in the Hospitality sector seeks to hire a Reservation Agent, who will be responsible for managing, handling, and processing hotel reservations for guests. The Job holder will provide superior customer service by accommodating guests and ensuring smooth check-ins and check-outs, while optimizing their hotel stay experience.   Key Responsibilities ·      Manage rooms’ inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source. ·      Ensure clients’ satisfaction and adherence to hotel’s service standards. ·      Maintain good working relations with other departments and keep close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery. ·      Respect the privacy of the guests and the confidentiality of the information. ·      Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times. ·      Ensure all sellable contracted rates are loaded in all systems for ease of use by Reservations. ·      Ensure all internal package breakdowns are loaded and in line with financial department. ·      Control no show and late cancellation charges. ·      Follow up on lost business and bring information about them to the knowledge of the department superiors. ·      Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.). ·      Spot-check reservations made the previous day and check all VIP arrivals. ·      Maintain all reservation standards. ·      Keep department informed of all changes in systems or procedures. ·      Monitor reservation pick-up for the coming months. ·      Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. ·      Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. ·      Have good knowledge of the hotel configuration and products. ·      Provide updated reports and statistics to the Management and other departments. ·      Perform any other duties as assigned to him/her by management.   Skills, Knowledge and Expertise ·      Diploma in Front Officer/Hotel management or related field. ·      At least 3 years’ experience in a similar position in the Hospitality sector. ·      Strong interpersonal and communication skills with a focus on customer service. ·      Must be detail-oriented, organized and willing to go above and beyond to deliver service. ·      Knowledge of reservations systems and operating systems including Opera. ·      Ability to investigate systems malfunctions or user-input errors. ·      Ability to analyse data, make meaningful conclusions and base sound decisions and strategies.    

Our Client, in the Hospitality Industry seeks to hire a Marketing Manager. The Job holder will be responsible for overseeing all aspects of the hotel's marketing activities, including developing and implementing marketing strategies, managing marketing campaigns, and analyzing marketing performance to optimize results. This role requires strong leadership skills, strategic thinking, and a deep understanding of marketing principles and practices with a strong background in digital marketing, branding and event project management.   Key Responsibilities ·      Ensure brand consistency across all marketing materials and platforms, maintaining the hotel’s unique identity and image. ·      Plan and execute advertising campaigns, promotions, and special events to attract new guests and increase repeat bookings. ·      Develop engaging and persuasive content for various marketing channels, such as website pages, blog posts, social media, and email newsletters. ·      Developing and managing the annual marketing budget and communication plan, ensuring optimal allocation of resources to achieve strategic objectives ·      Collaborating with PR agencies to develop and implement public relations strategies that enhance the hotel's image and visibility, ensuring clear communication of goals, expectations, and timelines. Acting as hotel representative for media related enquiries. ·      Developing and maintaining relationships with key clients and outside contacts. ·      Developing and executing digital marketing campaigns to increase online visibility and drive direct bookings. ·      Preparing regular reports on the effectiveness of marketing campaigns and make data-driven recommendations for improvement. ·      Conduct competition checks, benchmarking and follow up on market trends on a regular basis. ·      Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Senior Management. ·      Take part in sales and marketing training programs. ·      Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.   Skills, Knowledge and Expertise ·      Bachelor's degree in Marketing, Business Administration, or a related field. ·      Additional certifications or training in marketing management, digital marketing, or related areas is a plus ·      At least 5 years experience in marketing management roles in the Hospitality Industry, with a track record of success in developing and executing marketing strategies. ·      In-depth knowledge of marketing principles, techniques, and best practices across various channels, including digital, social media, and traditional. ·      Familiarity with market research methods and data analysis techniques to inform marketing strategies and decision-making. ·      Strong leadership and management skills, with the ability to inspire and motivate teams to achieve goals. ·      Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners. ·      Strategic thinking and problem-solving abilities, with a focus on driving results and achieving business objectives. ·      Analytical mindset, with proficiency in interpreting data and metrics to optimize marketing performance. ·      Creative thinking and innovation, with a passion for staying ahead of industry trends and exploring new marketing opportunities