107 Jobs listed

Claims Manager

Our client, in the Insurance sector seeks to hire a Claims Manager who will be responsible for Claims processes, organization and performances through all business lines of general (non-life) insurance.   Job Purpose ·      Building and maintaining Claims Processes, including within the related information systems and underlying documents and communication, for all lines of general insurance business that the company is trading on. ·      Maintain and improve customers claim forms, claims notifications ways, and instructions to customers on how to proceed ·      Maintaining high level of customer satisfaction in handling claims in ensuring fair settlement of valid claims ·      Monitoring and managing client complaints, and proactively propose process improvements (within or across departments) ·      Building and maintaining a network of claims service providers (loss adjusters, investigators, assessors, legals, garages) ·      Provide for appropriate reports and returns of the activity to the Management, the Group and any statutory body (e.g. IRA monthly and annual returns) ·      Support underwriters and business developers in their relationships with clients and intermediaries with regards to claims.   Key Responsibilities ·      Developing processes to manage claims in accordance with client satisfaction, company guidelines, and regulatory guidelines; ·      Ensuring the customer is treated fairly with excellent service in accordance with the policy contracted with the company, the industry and company guidelines. ·      Processing claims notifications, analyzing claims, guiding policy holders on how to proceed, handling and settling the claims, above market standard metrics ·      Keep track of claims process delays and performances, and keep track of any information for audit purposes. ·      Handling any complaints associated with a claim. ·      Training the team on how to handle claims and clients. ·      Investigating potentially fraudulent claims. ·      Set control standards to oversee effectiveness of claims procedures, operations and performances, and assess skill of the staff. ·      Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals. ·      Involvement in loss adjusting activities and in legal discussions relating to settlement. ·      Seeking legal recovery of money paid out ·      Taking responsibility for productivity and profit. ·      Contribute to establishing technical provisions     Experience & Qualifications ·      Bachelor’s degree in Insurance/Business Administration ·      Certificate of Insurance (COP) ·      Diploma in Insurance from AIIK/ACII or its equivalent ·      At least 5 years relevant experience ·      In depth understanding of local claims environment and market practices ·      Proven experience in claims management for commercial and personal line products ·      Proven experience in building a claims network ·      Proven experience in tracking frauds ·      Should have accuracy and attention to detail Should have experience in training and management.
Nairobi
Onsite
Posted 25 April 2025
General Manager

Our client, a business centre seeks to hire a General Manager who will oversee sales (80%) and operations (20%).  The successful candidate will be focused on generating new sales, achieving and maintaining centre sales targets, whilst growing and retaining existing clients through the delivering of exceptional customer service.     Key Responsibilities:   ·      Generates profitable new business within the local market in order to exceed set targets. ·      Manages the entire sales cycle from lead/enquiry development, negotiation to close. ·      Drives revenue for the business centre by effectively and consistently selling all products ·      Retains and develops existing client relationships that result in new business leads and maximising client revenue potential. ·      Pro-actively self generates leads & effectively manages the pipeline generated through marketing. ·      Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers. ·      Maximizes  retention  and  occupancy  of  the  centre  by  retaining  existing  clients  and  proactively managing the renewal and expansion process. ·      Accountability for Centre profitability, Centre performance and the Centre’s success ·      Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently. ·      Conducts meetings to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs. ·      Clear communication of centre performance on a regular basis and setting individual targets and team objectives. ·      Builds, manages, motivates and develops the centre team and their performance ·       Responsible for recruiting, inducting, training, managing, motivating and developing centre team.   Key Requirements ·      Bachelor’s degree in Business or Hospitality ·      Previous experience within a similar sales role. ·      Previous experience within serviced office or other service related industry. ·      Proven experience of preparing and managing budgets, utilising Profit and Loss reports to control budgets and take corrective action as required. ·      Professional and clear communication skills coupled with the ability to network at high level and build strong business relationships. ·      Proven evidence of objection handling, prospecting and negotiation skills. ·      Proven success in achieving new business sales and ability to meet and exceed targets. ·      Proven success in selling service solutions through direct sales within a business-to-business sales environment ·      Previous experience of managing and motivating teams to consistently deliver high performance. ·      Prior experience of account management and issue resolution.
Nairobi
Onsite
Posted 24 April 2025
Sales Executive-HR Servic...

We are looking to hire an experienced Sales Executive to drive sales and revenue growth for HR Related services. The candidate should have a proven track record of selling HR services and building client relationships.   Duties / Responsibilities ·      Identify and recruit new clients for all HR services and functions. ·      Seek out sales opportunities through cold calling, networking and social media. ·      Maintain strong client relationships to ensure satisfaction and repeat business. ·      Providing a solution for prospects that eventually leads to a sale. ·      Develop targeted sales strategies and plans such as forecasting, prospecting, lead tracking, channel support, customer meetings, discounting strategies, and opportunity tracking. ·      Track sales data to ensure monthly sales quotas are reached. ·      Evaluate customer needs and selling possibilities. ·      Conduct market research to understand trends and competitors.   Qualifications & Experience ·      Bachelor’s degree in Business, Marketing, HR or related field. ·      2 years in a similar role within a Consultancy firm. ·      Proven success in meeting sales targets ·      Strong communication, negotiation and presentation skills ·      Ability to engage and influence decision-makers ·      Self –motivated, results-oriented and a team player ·      Ability to work well under pressure with minimal support.
Nairobi
Onsite
Posted 22 April 2025
Technical Team Lead (Syst...

Technical Team Lead (System Administration & Infrastructure) Location: Geretsried, Germany (Hybrid – South of Munich) Type: Full-time, Permanent ("Unbefristete Festanstellung") Salary: €50,000 – €70,000 + Benefits Relocation Support: Financial assistance available Work Schedule: 40 hours/week (32-hour option possible) Vacation: 30 days per yearAbout the Company With 20 years of success in the IT services industry, our client is a well-established, owner-operated company headquartered in Geretsried, just south of Munich. They specialize in IT security, project management, and infrastructure services (networks, servers, systems, firewalls) for a diverse SME client base, including accountants, doctors, and lawyers. A new office will soon open in Eichenau (west of Munich) due to growing demand, especially in the western Munich region.Why Join? Step into leadership: This role comes with the opportunity to grow into the Operations Manager ("Betriebsleiter") role. Shape the future: Help define the structure and success of a growing IT services team. Be part of a mission-driven company that builds strong, mutual client partnerships through trust and innovation. Modern tech & setup: Dell/Apple hardware, Windows/Mac OS, and multi-monitor workstations in a collaborative team setting.Your Responsibilities Lead and coordinate a technical team (4–8 members initially) Serve as a technical contact and project lead for assigned clients Manage and allocate team responsibilities and tasks Plan, advise, implement, and support IT infrastructure projects Provide IT support on-site and remotely for clients in the region (all within a 45-minute radius) Perform administrative duties within Microsoft or Linux environmentsYour Profile Experience: 3–4+ years in IT administration/infrastructure Previous leadership or team coordination experience (preferred) Skills & Knowledge: Deep technical expertise in IT infrastructure, especially: Client & server environments Networks and firewalls Backup solutions and monitoring tools Strong customer orientation and solution-driven mindset Effective communicator, able to guide clients and team members Languages: German: C1 minimum (required) English: B2 minimum Education: An IT-related degree or equivalent qualification is preferred but not essential Soft Skills: Team player with a high sense of responsibility Strong communication and interpersonal skills Quick to understand new topics and passionate about IT Committed, loyal, and eager to grow professionallyWhat’s In It for You? Career path: Grow into the role of Operations Manager ("Betriebsleiter") with leadership of up to 20 people Hybrid work: Up to 2 days/week remote work possible Relocation support if you're moving to the Munich region Team-driven culture with modern offices, short decision paths, and flat hierarchies Perks: Company smartphone, JobRad, pension scheme, flexible working hours, free fruit, and team events Standardized onboarding with both digital and in-person training pathsHiring Process Submit a concise, tailored application Introductory interview with company leadership On-site trial work period to meet the team and experience the culture Final decision & onboarding focused on smooth integration and training Excited to lead, innovate, and grow your IT career in a dynamic team? Apply now and be part of a company that truly values collaboration, technology, and trust.
Geretsried, Germany (close to Munich) (Hybrid)
Hybrid
Posted 17 April 2025
HR Officer

Our Client, in the Technology sector seeks to recruit a HR Officer who will be responsible for Talent Acquisition and management, Payroll processing, Staff Relations and Performance Management support and day‐to‐day running of administrative operations.   Location: Ruiru  Duties & Responsibilities: In consultation with departmental heads, assist in the development of detailed Job descriptions and the recruitment of new or replacement positions in the organization. Oversee the entire recruitment process once approval for recruitment has been issued. Draft, review, and maintain employment contracts, ensuring alignment with labor laws, HR best practise and organizational policies & procedures. Develop, implement and maintain policies, procedures and programs in order to assure cohesiveness and effectiveness. Develop/review, Manage the design, implementation and administration of compensation programs including job evaluations and salary reviews and administration. Prepare orientation materials for new staff coming into the organization and organize for their detailed orientation into the organization. Record keeping in specific maintain the files of all staff, ensuring that they have all the relevant documentation. Ensure that SMART targets are set and regular performance reviews and feedback given to relevant departments and staff for process and general performance improvement Working with departmental heads, identify training opportunities for staff and facilitate the training of the same through internal and external facilitation. Oversee leave management; maintain leave schedules for staff, ensuring that staff take leave when due. Manage employee benefits (WIBA, Medical Insurance and Pension scheme). Manage employee safety and health matters including regular audits and sensitization of safety and health procedures and compliance Oversee timely preparation and execution of accurate and timely payroll, including handling tax deductions, benefits, and other compensations Manage job separation such as terminations, dismissal and resignations Maintaining employee discipline and handling disciplinary cases end to end inline with Company’s policies, contract of service and labour laws and regulations; Always be upto date with market dynamics, legal and regulatory changes for alignment. Academic & Professional Qualifications ·      Bachelor’s degree in human resource management or business degree with a focus on Human Resource Management. ·      Member of the IHRM(K) ·      A valid practicing certificate from IHRM will be desirable. ·      CHRP will be an added advantage ·      At least 5 years experience in an HR role within telecommunications Industry or the Technology Sector. ·      Hands-on experience in record management and HR Metrics (time of hire, quality of hire, cost of hire and early turnover), ·      Knowledge of Kenya labour laws, government regulations on workplace and employment and HR best practice ·      Proficiency in IT with experience in HRIS ·      Excellent oral and written communication skills.   Knowledge & Skills ·      HR technical skills ·      Good Interpersonal skills & problem solving skills ·      Good presentation skills ·      Proficient in Computer skills i.e. word document, excess and Ms Project ·      Ability to manage large volumes of work; work long hours and weekends. ·      Should possess excellent organizational skills and analytical skills
Ruiru
Onsite
Posted 15 April 2025
Hospital Administrator

Our client, in the healthcare sector seeks to hire a Hospital Administrator who will be responsible for managing the overall operations of the hospital. This includes overseeing administrative functions, managing staff and resources, developing and implementing policies and procedures, and ensuring compliance with healthcare regulations. The successful candidate will also collaborate with medical staff and other healthcare professionals to improve the quality of patient care and enhance the hospital's reputation.   Key Responsibilities ·      Oversee daily operations of a hospital, including clinical and administrative functions. ·      Provide leadership to hospital staff and manage their training, development, and performance evaluations. ·      Ensure compliance with healthcare regulations and quality standards. ·      Manage and allocate resources effectively to optimize efficiency. ·      Collaborate with medical staff to maintain patient-centered care and optimal outcomes. ·      Develop and manage budgets, financial reports, and administer contracts. ·      Analyze financial and operational data to identify areas for improvement. ·      Ensure hospital facilities and equipment are maintained and operational. ·      Engage in community outreach and develop relationships with relevant stakeholders. ·      Provide strategic planning and direction to hospital board members and leadership.   Requirements ·      Bachelor's degree in Healthcare Administration, Business Administration, or a related field ·      5+ years of experience in healthcare administration or related leadership role ·      Strong understanding of healthcare regulations, policies, and best practices. ·      Strong budgeting and financial management skills ·      Excellent leadership, communication, and interpersonal skills. ·      Critical thinker with strong conceptual and problem-solving skills. ·      Ability to analyze data and make data-driven decisions ·      Proficiency in using healthcare management software ·      Ability to work effectively in a fast-paced and high-pressure environment ·      Attention to detail and commitment to patient care  
Nairobi
Onsite
Posted 14 April 2025
1x Senior IT Recruitment ...

🎯 1x Senior IT Recruitment Consultant (m/f/d) – (contract market) 🎯 + 1x Junior/Mid-Level IT Recruitment Consultant (contract market)🏢 Company Overview The company is a dynamic Swedish-rooted IT consulting company expanding its presence in Hamburg. With a flat hierarchy and a collaborative, hands-on culture, they aim to deliver top-tier IT staffing solutions—particularly in Contract,TEMP, ANÜ, and freelance project contracting.💼 Role Overview This is a 360° sales role, combining elements of a Key Account Manager (KAM) and Senior Business Development Representative (BDR). You’ll cover the full sales cycle—from acquisition to closing—with a balance of new client development (hunting) and key account management (farming). They are looking for: 1x Senior Sales Consultant 1x Junior/Mid-Level Sales Consultant📍 Location & Work Model Location: Hamburg, Germany (or surrounding area e.g. Lübeck) Work Model: Hybrid (not due to office presence, but to shape local culture together) Contract: Permanent (Full-time) Onboarding: 1–2 months onsite in Hamburg (partial remote possible)💶 Compensation Base Salary: €50,000 – €70,000 depending on experience Commission: €25,000 – €40,000 (OTE €95K–€110K) Probation Period: 6 months🔍 Candidate Profile (Must-Haves) 2+ years of B2B sales experience in IT consulting or IT staffing (freelance / TEMP / ANÜ model) Proven success in acquiring and managing enterprise clients Track record of closing large deals (€1.5M+ annual revenue) Experience with contract, temporary staffing solutions (not PERM)🧠 Key Responsibilities Full sales cycle ownership: from prospecting to closing Lead generation & client acquisition: through cold outreach (calls, emails, LinkedIn) Market mapping: Identify and approach strategic target clients Deal closing: Align solutions with client needs and close staffing/project engagements Account development: Manage and grow key accounts independently Contract negotiation & execution: incl. client presentations and stakeholder engagement Pipeline ownership: Build and manage healthy pipelines with consistent FTE project wins 📌 Our Challenge: Finding talent senior enough to understand the business, but still hungry to do hands-on hunting. Initial breakdown: 50% new business, 50% existing. Top performers can shift into 100% hunting with key accounts.🧩 Soft Skills & Culture Fit Ambitious, charismatic, persuasive, and confident High level of autonomy and initiative Clear communicator with strong client-facing presence Passion for sales and delivering results Eager to co-build and co-own the Hamburg success story🌱 Career Progression Short-term: Promotion to Key Account Manager after 12 months possible Long-term: Opportunity to lead a team or a local office🧪 Interview Process Intro Call (60–90 min) – with Head of Business Development In-Person Interview – with (International Head of Sales) + Hamburg team Offer Stage📈 Performance Expectations / KPIs Candidates should feel comfortable working in a KPI-driven environment: 35 meetings/month (with various stakeholders) 30 meetings booked/month 6 leads/month (FTE staffing projects) 2 deals closed/month (FTEs) Pipeline ramp-up time: 3–4 months Annual revenue target: €1.5M minimum (top performers reach €3–4M+)❓ Candidate Qualification Questions Are you comfortable working towards the above KPIs on a regular basis? How many new clients (particularly mid-sized or large enterprises) have you personally acquired? What revenue volume did you generate with those accounts, and over what time period? How much of your bonus/OTE have you actually earned in the past (not just target/possible OTE)?
Hamburg - Germany
Hybrid
Posted 11 April 2025
Restaurant Manager

Restaurant Manager Our client, in the Hospitality sector seeks to hire a Restaurant Manager. The successful candidate will manage, direct and organize restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.   Responsibilities ·      Assists in the management of the day to day operation of the Restaurant staff, leading by example, to achieve the highest level of guest satisfaction ·      Inventory management – Order and manage food, drinks and supplies, keep track and minimize wastage, ensure all supplies meet quality standards. ·      Quality control – Oversee food preparation and presentation, maintain cleanness and hygiene standards, ensure compliance with health and safety regulations. ·      Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans. ·      Researches, recommends, and introduces methods, products and services to improve the service delivery system as it relates to the Restaurant. ·      Uses Point of Sale (POS) equipment to its maximum effectiveness enhancing the guest’s experience and enforcing all operations policies and procedures ·      Participates in pricing strategies when menus are reviewed to maintain departmental food costs ·      Provides required tools, equipment and support to team members for the smooth execution of service delivery ·      Monitors and maintains service delivered according to the Policies and Procedures Manual ·      Assists the Operations Manger in administrative duties including but limited to reports and check lists ·      Communicates fire, emergency and health and safety procedures in conformance with the laws having jurisdiction ·      Performs tasks and projects assigned by management     Knowledge, Skills & Abilities ·      Diploma in Hospitality / Tourism Management from a recognized institution; A relevant degree will be an added advantage  ·      At least five years experience in a similar role. Hotel restaurant management experience preferred. ·      Experience with supervision of employees required. ·      Food safety management system awareness ·      Good Training Skills, with ability to appraise, manage people and prepare budgets ·      Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction. ·      Strong leadership, communication, organizational and technical skills. ·      Ability to communicate in English, both orally and in writing, with guests and employees. ·      Ability to work under pressure and deal with stressful situations during busy periods. ·      Ability to access and accurately input information using a moderately complex computer system.  
Nairobi
Onsite
Posted 08 April 2025
Database Administrator

Database Administrator Our client, in the financial services sector seeks to hire a Databases Administrator, who will support the company’s databases and database infrastructure. The Job holder will be required to provide technical expertise in the design, implementation, and maintenance of database management systems that support business and operations. Additionally, the role will involve reporting, data input and output, technology management, and end-user training and support.   The role holder will also ensure high systems availability and improvements to meet business growth demands, ensure timely intervention by key stake holders, improved performance and enhanced system security.   Responsibilities ·      Maintenance and development of all databases. ·      Install and upgrade the database server and application tools.  ·      Allocate system storage and plan future storage requirements for the database system. ·      Support development and maintenance of the Bank’s digital channels. ·      Modify the database structure, as necessary, from information given by application developers.  ·      Enroll users and maintaining system security. ·      Ensure compliance with database vendor license agreement. ·      Control and monitor user access to the database. ·      Monitor and optimize the performance of the database. ·      Plan for backup and recovery of database information. ·      Maintain archived data. ·      Backup and restore databases. ·      Contact database vendors for technical support. ·      Generate various reports by querying from database as per need.   Qualifications ·      Bachelor’s Degree in Computer Science, Information Technology or related field. ·      At least 3 years’ experience in database management preferably in a financial institution ·      ITIL, OCA, OCP, OCM, other relevant professional qualifications in IT field would be an added advantage ·      Working knowledge of SQL, PLSQL and/or Linux administration will be added advantage.  ·      Good understanding of Core banking systems, ERP, Databases, Servers and Networks. ·      Project Management certification and experience is preferred e.g. PRINCE2, PMP
Nairobi
Onsite
Posted 08 April 2025
IT Technical Consultant E...

Job Posting: Technical Consultant (m/f/d) Company Overview: We are a leading software company with over 30 years of experience developing innovative solutions in occupational medicine and workplace safety. Our spin-off startup, envita.one, focuses on expanding these solutions with a modern, cloud-based platform. Based in Paderborn, Germany, we aim to scale our platform from 40 to over 300 clients—with your help. Your Responsibilities: Plan, manage, and implement IT projects focused on cloud and Microsoft infrastructure. Conduct client training sessions—both remotely and on-site. Administer and troubleshoot network and server infrastructure (Windows environments, Active Directory, etc.). Support systems. Collaborate closely with internal departments and external service providers. What You Bring: Completed vocational training or a degree in IT/computer science, or a comparable qualification. At least 2 years of professional experience in a similar technical role. Strong knowledge of Windows Servers, Active Directory, IIS, and cloud technologies. Experience with database management is a plus. Excellent communication skills and a customer-focused mindset. Proficient in German (C2 level) and English (B2 Level). Our Tech Stack: Microsoft technologies (Windows Server, AD, .NET, IIS) Cloud environments (in cooperation with hosting partners) Modern office IT: VoIP, VPN, and security solutions What We Offer: Permanent employment with long-term prospects Salary range: €55,000 – €60,000 per year Flexible hybrid working model: 3 days in-office (Paderborn), 2 days remote Monthly in-person team meetings and modern office spaces (max. 2 people per room) Mobility support (parking, e-bike, or Bahncard) Meal subsidies, ongoing learning opportunities, and flexible return after parental leave Friendly, dynamic team aged mid-20s to early 40s Team & Structure: You’ll work closely with Benjamin and the consulting team, acting as a key interface between our clients, the CTO, and external partners to support the platform’s continued growth. Hiring Process: Initial interview focusing on communication and team fit Second interview with management to discuss technical and operational strengths Optional on-site meeting to assess fit and discuss implementation strategy At a Glance: Working hours: Full-time (40 hrs/week), no part-time option Vacation: 28 days Location: Paderborn (hybrid model, candidates must live in the region) Contract: Permanent Probation period: 6 months Interested? We’d love to hear from you! Join us in shaping the digital future of workplace health and safety.
Paderborn/Germany
Hybrid
Posted 04 April 2025

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