Shop Attendants

Our client, dealers in quality and affordable school uniforms and professional uniform labelling services seeks to recruit Shop Attendants.

Key Responsibilities

·      Attend to walk-in customers, providing exceptional customer service and product information.

·      Assist customers in selecting clothing, accessories, and managing fitting room requests.

·      Ensure the shop is organized, clean, and the merchandise is well-displayed at all times.

·      Handle cash register duties and process sales transactions accurately.

·      Manage stock, ensure proper inventory levels, and assist with stock replenishment.

·      Up sell and cross-sell products to maximize sales opportunities.

·      Handle customer inquiries, complaints, and feedback professionally.

·      Ensure that customers leave the store satisfied and with a positive brand experience.

·      Coordinate and communicate with customers online to process orders and manage delivery logistics.

·      Conduct regular inventory checks to minimize discrepancies.

·      Arrange and maintain store displays to enhance the shopping experience.

·      Ensure the store is visually appealing and organized at all times.

Job Requirements

·      Diploma in Business Administration or a related field

·      Customer service and sales experience – Prior experience in a retail environment is a plus.

·      Good written and verbal communication skills.

·      Ability to multitask and manage time efficiently.

·      Strong communication and interpersonal skills – Ability to engage with customers in a friendly and professional manner.

·      Organizational and time management abilities – Capable of multitasking and prioritizing tasks efficiently.

·      Ability to work in a fast-paced environment – Can handle busy store hours and manage multiple responsibilities.

·      Basic math skills for handling transactions – Comfortable managing cash and processing payments.

Fluency in English and Swahili – Strong verbal and written communication skill