SAP CRM/CX Application Consultant

• Work Experience: Minimum 3 years

• Headquarters: Hürth, Germany

• Language Requirement: Very good German skills (minimum B2), proficient English

• Employment Type: Full-time

• Tech Skills Required: SAP CRM, SAP CX

• Industry: Energy Management and Real Estate Services

• Positions Available: 1

Company Mission

At the heart of all their activities are their clients who build, operate and manage real estate. To do this, they need sustainable energy and building concepts. These are created in cooperation with all interest groups around the life cycle of a property. Because of their on-site presence, their expertise in data management, and their decades of industry experience, they see themselves as an orchestrator for intelligent building management.

Core Values

Internally, their corporate culture thrives on values such as fairness, respect and openness.

Tasks & Responsibilities

• Contact person and guide when it comes to the customer-centered alignment of company processes

• Initialisation of process and IT innovations for the digitalisation of business processes in the CRM areas of sales, service and marketing

• Conception and management of PR projects

• Transferring and transforming current SAP CRM processes into the future SAP CX and S/4HANA architecture

• Agile collaboration with the relevant departments to develop and implement new epics and user stories (GitLab)

• Processing of change requests

• Independent processing of support and fault reports

Requirements

• Degree in business administration, (business) informatics, engineering or a comparable qualification with experience

• Several years of professional experience (at least 3) in SAP CRM as well as initial experience in S/4HANA Customer Management and SAP CX are an advantage

• Sound knowledge of cross-module process analysis and modeling

• Experience in project management and SAP projects

• Very good written and spoken German (at least B2)

• Spirit of discovery, strong communication and assertiveness as well as a high level of initiative

Core Benefits

1) Job Stability: Offers secure employment opportunities in a sustainable company.

2) Diverse Industry Applications: Involved in various sectors like electric cars and wind energy.

3) Employee Development: Commitment to investing in employee growth through training and professional development opportunities.

4) Additional Benefits: Health insurance, flexible work arrangements, company pension plans, and a proactive approach to employee wellness.