Sales Manager
LOCATION
Global (Remote) & Dubai (On-Site)
ROLE TYPE
Full-time
WORK SCHEDULE (EST)
8 AM - 4 PM Dubai - UAE 6 PM - 2 PM EST
Our vision is to create purpose-driven brands on a global scale, each leaving a positive impact on humanity. We believe in building data-driven brands anchored in transparent supply chains. With a customer-centric approach, we create impactful products that reach across borders, aiming to make a positive difference worldwide.
The Sales Manager will lead and oversee the activities and performance of the sales team. They will be responsible for coordinating all activities related to sales, from lead generation to closing deals. The Sales Manager will also be tasked with developing and implementing effective sales strategies, setting sales targets, and ensuring these targets are met or exceeded.
RESPONSIBILITIES
Develop and implement effective sales strategies.
Set targets, performance plans, and standards for the sales team to meet.
Meet regularly with the team to review progress, targets, and general performance.
Coach sales team to help them improve their technique and productivity.
Ensure the team knows how to use various sales techniques correctly.
Recruit, train, and oversee a team of sales representatives.
Support, discipline, report, and dismiss sales teams that are not up to standard.
Develop a scalable sales process and ensure reps follow it.
Hold team-building events away from company locations.
Conduct detailed performance reviews on an annual or semi-annual basis.
Monitor competition, industry trends, and economic indicators.
SKILLSET
Proven ability to drive the sales process from plan to close.
Strong business sense and industry expertise.
Excellent mentoring, coaching, and people management skills.
Excellent communication, interpersonal, and negotiation skills.
Ability to build rapport with customers and understand their needs.
Proficient in CRM software and Microsoft Office Suite.
EXPERIENCE
Proven work experience as a Sales Manager or similar senior sales role.
Experience managing a high-performance sales team.
Knowledge of CRM software and Microsoft Office Suite.
An ability to understand and analyze sales performance metrics.
Solid customer service attitude with excellent negotiation skills.
Strong decision-making abilities.
A degree in Business Administration or relevant field
Additional Advantage:
Beneficial to have strong sales experience in markets such as the UK and EU.
A good network of retail and FOB buyers across industries
SOFTWARE
CRM Software Proficiency: Essential for managing customer relationships and sales data. Examples include Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho CRM.
Sales Performance and Analytics Tools: Necessary for monitoring performance metrics and making data-driven decisions including Tableau, Power BI, and Google Analytics.
Microsoft Office or Google Suite: Fundamental for day-to-day operations, including Excel for data analysis, PowerPoint for presentations, and Word for documentation.
Communication and Collaboration Tools: Important for effective team communication and project management. Examples include Microsoft Teams, Slack, and Zoom.
Sales Enablement Tools: To support the sales team with necessary content and training. Examples include Seismic, Highspot, and Outreach.
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