Pest Control Manager

Location:Nairobi
Job description:

Pest Control Manager will be responsible for:

  • Operational Management

Plan, organize, and supervise daily pest control activities

Schedule client inspections, treatments, and follow-up visits

Ensure proper use of pesticides, equipment, and safety procedures

Monitor service quality and customer satisfaction

Respond to emergency pest infestations or complaint

Grow the department revenue and portfolio

  • Staff Supervision

Recruit, train, and supervise pest control technicians

Assign duties and monitor employee performance and plan leave days

Ensure staff follow health, safety, and environmental regulations and are well groomed and hygiene conscious

Conduct safety briefings and ongoing training programs

  • Inspection and Assessment

Inspect buildings and surrounding areas for pest problems

Identify types of pests and determine treatment methods

Develop pest management plans and prevention strategies

Recommend corrective sanitation or structural measures

  • Regulatory Compliance

Ensure compliance with local environmental and public health laws

Maintain licenses, certifications, and pesticide usage records

Ensure safe storage, handling, and disposal of chemicals

Prepare reports for regulatory authorities when required

  • Customer Relations

Meet clients to discuss pest issues and service solutions

Prepare quotations, contracts, and service agreements

Handle customer complaints professionally

Educate clients on pest prevention practices

  • Inventory and Equipment Control

Manage stock of pesticides, traps, and protective equipment

Ensure equipment is maintained and calibrated properly

Monitor chemical usage and prevent wastage

  • Administrative Responsibilities

Prepare operational and financial reports

Manage budgets and control operational costs

Maintain treatment records and inspection documentation

Use pest management software and reporting systems

  • Health and Safety Responsibilities

Enforce workplace safety standards

Ensure use of personal protective equipment (PPE)

Minimize environmental impact of pest control activities

Investigate accidents or chemical exposure incidents

  • Business Development

Market pest control services

Build relationships with clients and suppliers

Identify opportunities for business growth

Support tender preparation and contract negotiations

Key Skills Required

  • Diploma or Degree in Entomology, Biology, Environmental science, Business Management or related field

  • Minimum of 3-5 years of experience

  • Knowledge of pest biology and pesticide application

  • Leadership and team management

  • Problem-solving and decision-making

  • Communication and customer service

  • Knowledge of environmental and safety regulations

  • Record-keeping and organizational skills

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