Live Chat Agent

Live Chat Agent

Position: Live Chat Agent

Location:Remote

Type: Full-time

Job Description:

• Provide real-time support to customers via live chat

• Respond to customer inquiries, resolve issues, and provide product information

• Assist customers with placing orders, processing payments, and tracking shipments

• Maintain a positive and professional attitude while interacting with customers

• Work collaboratively with other team members to ensure customer satisfaction

Requirements:

• Prior experience in customer service or a similar role

• Excellent communication skills, both written and verbal

• Ability to multitask and prioritize tasks effectively

• Familiarity with live chat software and CRM systems

• High school diploma or equivalent

Benefits:

• Competitive salary

• Health insurance

• Paid time off

• Career growth opportunities