Business Development Executive-Furniture Retail

Our client, specialising in furniture retail seeks to recruit passionate and driven Business development Executives.

The BDE will be responsible for driving the business success by effectively managing and expanding the client base, build strong client relationships, and contribute to the growth of the company. He or she will build sales growth by identifying and selling prospects; maintaining relationships with clients, identifying business opportunities and relaying information to the management.

Reports to: Managing Director

Location: Nairobi

No. of positions: 4

Key Responsibilities

Sales Support

·      Develop and implement strategic sales plans to achieve company goals and initiatives within the market.

·      Identify and pursue new business opportunities through proactive networking and lead generation.

·      Follow up on sales lead and understand customers’ needs and recommend for suitable products.

·      Providing customer support to existing customers as well as establishing new customer base.

·      Manage the sales process from initial contact through to closure, ensuring excellent customer service and satisfaction throughout and establishing daily business contacts.

·      Maintaining and supporting existing clients by making follow up visits in a timely manner, and phone calls to develop, build and maintain strong, long-lasting customer relationships by understanding their needs and proposing appropriate solutions.

·      Preparing weekly and monthly sales records; and establish new business leads.

·      Assisting walk-in potential clients to view product range in the showroom.

·      Attracting new customers, communicating with prospects on the phone or face-to-face and advising clients how to match various furniture items.

·      Conduct sales meetings with customers and handling the sales requests.

·      Follow ups on existing clients and provide accurate information to clients (pricing, features and after sales services).

·      Stay informed about industry trends, market conditions, and competitive activities to anticipate challenges and opportunities.

·      Updating the management with reports on customer requirements, interests, competitive activities and potential for new products and services.

 Product Knowledge and Development

·      Ensuring full knowledge of company product range, features, and specifications as per customers’ requests.

·      Collaborate with the design and operations teams to provide customized furniture solutions that meet client specifications

Qualifications & Experience Required

·      Diploma or equivalent in Sales or related field.

·      Minimum of 4 years experience in Business development or sales, preferably in furniture or having been involved in Construction or development projects.

·      Experience in Project Management

·      Strong experience in B2B Sales, especially within the furniture industry

·      Strong knowledge of design trends, sales strategies, and showroom operations.

·      Thorough knowledge of the furniture retail industry.

·      Excellent interpersonal skills to build rapport quickly and develop long-term relationships.

·      Prior experience handling stakeholders at all levels- CEOs, Finance team etc

·      Proficiency in CRM software and Microsoft Office Suite.

·      Ability to identify customer challenges and propose creative, effective solutions.

·      Ability to work independently while contributing to a collaborative environment.

·      Comfortable working in a fast-paced environment with the flexibility to adapt to changing priorities.