Business Analyst

Our client in the financial services sector seeks to hire a Business Analyst.

The Job holder will support and align efforts to meet customer and business needs as well as managing projects and programs that drive strategic improvements in the organization. He/she will be responsible for applying a structured methodology in the management of IT Change activities, ensuring all IT Changes are properly logged, documented, analyzed, tracked, reviewed, approved, and deployed in accordance with the related policies.

The role will also involve close coordination with other business units.

Responsibilities

·      Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes.

·      Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.

·      Prepare project plans to support analytics and automation projects.

·      Manage business intelligence projects using agile to deliver value to stakeholders.

·      Create, maintain, and use low code data tools to respond to business ad-hoc data requests.

·      Assess, respond, and log cases assigned to them by the data Helpdesk from time to time.

·      Design and refine reports and dashboards to solve business use cases.

·      Develop data collection tools using PowerApps, SharePoint and other development platforms standardize ingestion of data in support of data led business solution.

·      Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.

·      Develop and maintain documentation/manuals on reports, dashboards, and portals.

·      Carry out regular user training to enable users extract insights from data solutions.

·      Train business power users on basic data visualization and data literacy skills for no code solutions.

·      Develop training solutions for end users and junior analysts on use of BI tools and solutions.

Qualifications

·      Bachelor’s degree in IT, technology, data science, business analytics

·      At least 4 years prior experience as a Business Analyst in financial services or Fintech

·      Technology project management certification

·      Strong understanding of the Financial Services industry (e.g banking, mobile money, retail financial services, Fintech).

·      Strong experience in working within a large complex organization with multiple stakeholders.

·      Experience of software development lifecycle is essential, in agile and waterfall methodologies.

·      Ability to identify and solve complex problems using analytical thinking and creativity.

·      Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting.

·      Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.

·      Ability to communicate and influence with tact and diplomacy.

·      Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.