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About The Ward Team

A genuine family business, The Ward Team is owned and has been operating within Keller Williams Tampa Properties since 2003. More than just your average group of Realtors, they take care of your family like they do their own: with enthusiasm, sincere attention to detail, and good humor; topped with their outstanding reputation as Tampa Bay real estate agents! In addition to a wide range of certifications and comprehensive knowledge of properties, Jim, Nancy, Michael, and Katie share the values of mutual respect and appreciation for all the industry resources needed to connect buyers and sellers with the accomplishment of their objectives. As a group, The Ward Team functions with the authenticity of a single agent, but nurtures with the capacity of one big, happy family that is always available to support every client, every time, in any transaction. With renowned expertise in specializations that range from investor properties to short sales to luxury homes, each member of this family is committed to service and dedicated to leveraging the power of technology to get you where you want to go. At the end of the day, it is their work ethic that binds the Ward Team, a quality that translates into a superior experience for their clients.

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Customer/Member Service R...

Job Description: Customer/Member Service Representative Location: United States/Canada (US/CA) Job Overview: We are seeking a Customer/Member Service Representative to join our team. The ideal candidate must have excellent customer service skills and a strong ability to solve problems efficiently. This position requires interacting with customers and members to address inquiries, provide information, and resolve issues in a timely and professional manner. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Assist customers with account management and membership-related questions Identify and resolve customer issues using problem-solving skills Maintain accurate records of customer interactions and transactions Collaborate with other team members to ensure customer satisfaction Qualifications: High school diploma or equivalent Previous experience in customer service or related field Excellent communication skills, both written and verbal Strong problem-solving abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proficiency in Microsoft Office and CRM software Benefits: Competitive salary Healthcare and dental benefits 401(k) retirement plan Paid time off and holidays Career development opportunities If you are a motivated individual with a passion for customer service and problem-solving, we encourage you to apply for this position. Only applicants from the United States or Canada will be considered.
Florida, USA
Remote
Posted 15 March 2025

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