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Bollard Consulting is a bespoke consulting firm founded on the need for tailor made talent solutions that help to deliver business strategy.

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Sales Executive - Hotel &...

Role Purpose The Sales Executive will be responsible for driving revenue growth for both Hotel (39 rooms, events, conferencing, F&B) and School of Hospitality (courses, short programs, corporate training) through proactive sales, account management, partnerships, and disciplined follow-up. The role is performance-driven, combining corporate sales, institutional partnerships, events sales, and education enrolment sales. Key ResponsibilitiesA.  Hotel Sales Responsibilities ●              Sell accommodation, conferencing, meetings, weddings, and social events ●              Source and manage corporate accounts, NGOs, government institutions, travel agents, and tour operators ●              Actively pursue group bookings, retreats, workshops, and long-stay contracts ●              Conduct site inspections and client presentations ●              Prepare and follow up on quotations, contracts, and proforma invoices ●              Achieve monthly room night, events, and revenue targetsB.  School of Hospitality Sales Responsibilities ●              Market and sell hospitality courses, short professional programs, and corporate training ●              Recruit individual students and corporate-sponsored trainees ●              Build partnerships with hotels, institutions, and organisations for staff training ●              Represent the school at career fairs, exhibitions, and outreach events ●              Support intake planning and enrolment conversion targetsC.  Cross-Cutting Responsibilities ●              Maintain an updated sales pipeline and CRM records ●              Prepare weekly sales activity reports and monthly performance reports ●              Support digital marketing campaigns through lead follow-up and conversion ●              Work closely with operations, finance, and marketing teams ●              Collect market intelligence and competitor insights ●              Ensure professional representation of the brand Qualifications & Experience ●              Diploma or Degree in Sales, Marketing, Hospitality Management, Business, or related field ●              Minimum 2–4 years’ experience in hotel sales, education sales, or service industry sales ●              Proven track record of meeting or exceeding sales targets ●              Experience in corporate and institutional sales is an added advantage Skills & Competencies ●              Strong negotiation and closing skills ●              Excellent communication and presentation skills ●              Self-driven, disciplined, and results-oriented ●              Strong follow-up and relationship management ability ●              Proficiency in MS Office (Word, Excel, PowerPoint) ●              Ability to work with minimal supervision
Kisumu
Hybrid
Posted 20 January 2026
Marketing Officer

Job Description: Marketing Officer We are seeking a talented and experienced Marketing Officer to join our hotel marketing team. The ideal candidate will be responsible for developing and executing marketing strategies to promote our hotel and drive revenue. The Marketing Officer will also be in charge of creating marketing plans, managing social media platforms, and engaging with customers to enhance brand awareness. Key Responsibilities: Develop and implement marketing strategies to increase hotel bookings and revenue Create and execute marketing plans to promote the hotel and its services Manage social media accounts and engage with customers to build brand loyalty Analyze market trends and competitor activity to identify opportunities for growth Collaborate with the sales team to drive business and meet revenue targets Monitor and report on the effectiveness of marketing campaigns Qualifications: Bachelor's degree in Marketing, Business, or related field Proven experience in hotel marketing and social media management Strong analytical and strategic thinking skills Excellent communication and interpersonal abilities Ability to work effectively in a fast-paced environment Proficiency in marketing tools and software If you are a proactive and results-driven marketer with a passion for the hospitality industry, we would love to hear from you. Please submit your resume and cover letter to apply for the Marketing Officer position.
Watamu
Hybrid
Posted 14 January 2026
Retail Pharmaceutical tec...

We are seeking a qualified and experienced Pharmaceutical Technologist In Charge to oversee the safe, compliant, and efficient operation of a pharmacy. The successful candidate will be responsible for ensuring full regulatory compliance, operational excellence, and high standards of patient care. The role requires ensuring that the organization maintains all required approvals, registrations, and licences from the Pharmacy and Poisons Board (PPB), with all registration details clearly displayed in accordance with regulatory requirements. The Pharmaceutical Technologist In Charge will ensure the pharmacy is adequately stocked, coordinate procurement processes upon approval, and devote full working time and professional effort toward the execution of assigned duties while complying with all lawful instructions. Key Duties and Responsibilities Dispense prescribed and over-the-counter medicines accurately and safely. Review, validate, and execute medical prescriptions to ensure appropriateness and legality. Advise customers on the safe use of medicines, including dosage, precautions, and potential side effects. Ensure all medicines dispensed are safe, secure, authentic, and in good condition. Manage delivery, stocking, labelling, and storage of medicines and pharmaceutical products to prevent expiry or deterioration. Organize the pharmacy efficiently to enable easy and timely identification of products. Ensure all drugs procured meet required quality and regulatory standards. Maintain proper storage conditions, packaging integrity, and cold chain requirements. Listen attentively to customers’ needs and provide accurate information and professional advice. Foster a welcoming, empathetic, and professional environment to enhance customer satisfaction and repeat visits. Provide auxiliary medical services including blood pressure monitoring, blood sugar testing, and Body Mass Index (BMI) measurements. Prepare medicines where applicable using correct materials and dosages tailored to individual patients. Maintain accurate records of patient histories and controlled or heavy medications. Keep proper records of supplier invoices, credit notes, and related supplier communications. Ensure supplier invoices are accurately captured in the system on the day of delivery. Ensure physical stock levels align with system inventory records and promptly report discrepancies to management. Ensure all sales transactions are correctly captured, receipts issued to customers, and copies retained for records. Oversee fulfilment and timely delivery of online pharmacy orders while maintaining high customer satisfaction standards. Stay updated on pharmaceutical advancements through continuous learning, conferences, seminars, and professional collaboration. Comply with all applicable laws, regulations, policies, and professional standards. Maintain a safe, healthy, and compliant work environment by enforcing safety procedures and standards. Communicate customer feedback and issues to management and support service improvement initiatives. Ensure punctuality and consistent adherence to assigned work schedules. Assist in ensuring all workplace licences and insurance policies remain valid and up to date. Maintain high standards of cleanliness, personal grooming, professional attire, and staff presentation, including use of identification badges. Ensure general cleanliness and orderliness of the pharmacy premises at all times. Ensure the pharmacy management system/software is fully functional and coordinate with service providers for technical support when required. Prepare monthly staff work schedules (ROTA) in a timely manner and submit them for approval. Collaborate with digital marketing teams on monthly and annual marketing strategies, including advising on pharmaceutical content and stock availability for online platforms. Coordinate quarterly Continuous Professional Development (CPD) programmes in collaboration with management. Provide leadership, guidance, and professional support to pharmacy staff. Work closely with management to support business growth and operational development. Strengthen inventory management by managing expiries, dormant stock, DDAs, and cold chain monitoring through proper documentation and temperature logging. Improve internal systems by ensuring timely preparation, filing, and handover of daily, weekly, monthly, and other required operational reports.
Nairobi, Kenya
Onsite
Posted 14 January 2026
Hospitality Trainer

Hospitality Trainer We are seeking a highly qualified Hospitality Trainer with training in TVET or a Hospitality Training Institution. The ideal candidate will have experience in preparing training plans, lesson plans, schemes of work, and learning materials for hospitality training programs. Additionally, the candidate must be a certified TVET CDAAC Assessor and registered with TVET. The responsibilities of the Hospitality Trainer include: Developing and delivering training programs for hospitality industry professionals. Creating engaging lesson plans and learning materials. Ensuring compliance with TVET standards and regulations. Collaborating with industry partners to enhance training programs. Deliver effective CBET-based training in hospitality-related units. Conduct learner assessments and evaluations in line with CDAAC guidelines Participate in curriculum implementation, review, and compliance activities Maintain accurate training and assessment records Support learners in both theoretical and practical learning environments The ideal candidate will have: A relevant qualification in hospitality or a related field Diploma in Food and Beverage Management (Sales and Service) or Catering and Accommodation Pedagogy (Teaching Methodology) certification is mandatory A Degree in Hospitality Management will be a distinct added advantage Must be TVET registered Trained in Competency-Based Education and Training (CBET) and CDAAC Curriculum Must be a certified TVET CDAAC Assessor Experience working in the hospitality industry Strong communication and interpersonal skills Ability to work independently and as part of a team Passion for training and developing othersExperience & Skills Proven experience in training within a TVET or hospitality training institution Strong practical and theoretical knowledge of hospitality operations Ability to prepare training plans, lesson plans, schemes of work, and learning materials in line with CBET requirements Competence in learner assessment, internal verification, and documentation as per TVET regulations Excellent communication, presentation, and classroom management skills Ability to mentor, coach, and inspire trainees High level of professionalism, integrity, and commitment to quality training If you meet the above requirements and are passionate about training and developing hospitality professionals, we encourage you to apply for this exciting opportunity. Interested and qualified candidates are invited to submit: ·       An updated CV ·       Copies of academic and professional certificates. ·       TVET registration and assessor credentials.
Kisumu
Hybrid
Posted 27 December 2025
Business Development Exec...

Job Description: Business Development Executive - Research ServicesLocation: Nairobi About Us: We are a leading research services provider specializing in market research, data analysis, and industry insights. Our team of experts works with clients across various sectors to deliver tailored research solutions that drive business growth and success. Job Responsibilities: Identify and develop new business opportunities in the research services industry. Build and maintain relationships with clients to understand their research needs and provide customized solutions. Collaborate with the research team to develop proposals and deliver high-quality research projects. Conduct market research and analysis to identify trends, opportunities, and potential clients. Attend industry events and conferences to network and promote the company's research services. Meet and exceed sales targets and revenue goals. Qualifications: Bachelor's degree in Business, Marketing, or related field. Proven experience in business development, sales, or account management. Strong communication and negotiation skills. Ability to work independently and as part of a team. Knowledge of research methodologies and industry trends. Benefits: Competitive salary and commission structure. Opportunity for career growth and advancement. Health insurance and other benefits. Dynamic and collaborative work environment. If you are a motivated and results-driven individual with a passion for research services, we want to hear from you! Apply now to join our team as a Business Development Executive.
Nairobi
Onsite
Posted 05 December 2025
Safety Officer - Manufact...

Safety Officer Job Description We are seeking a dedicated and experienced Safety Officer to join our team. The Safety Officer will be responsible for ensuring the safety and well-being of our employees by implementing and monitoring safety protocols, conducting safety inspections, and providing safety training. The ideal candidate will have a strong understanding of occupational health and safety regulations and procedures, and will be able to effectively communicate and enforce safety policies.Responsibilities: Implement and monitor safety protocols to ensure a safe work environment Conduct regular safety inspections and audits Develop and deliver safety training programs for employees Investigate accidents and incidents to determine root causes and prevent future occurrences Maintain safety records and documentation Collaborate with management and employees to address safety concerns and make recommendations for improvementRequirements: Proven work experience as a Safety Officer or similar role in a manufacturing environment Knowledge of occupational health and safety regulations Strong communication and interpersonal skills Attention to detail and problem-solving abilities Certification in occupational health and safety is a plus Ability to work independently and as part of a team If you are passionate about safety and have a strong commitment to ensuring the well-being of others, we would love to hear from you. Apply now to join our team as a Safety Officer.
Nairobi
Onsite
Posted 05 December 2025
Human Resources Officer

Job Title: Human Resources Officer (HRO) Location: Nairobi Department: Human Resources Reports To: Managing Director Our Client Our client is a cutting-edge culinary venture that specialises in delivering mouth-watering meals directly to customers' doorsteps. As a pioneer in the Kenyan cloud-kitchen industry, they leverage on technology and innovation to create a seamless ordering experience to deliver delicious comfort food right where our customers need it. About the Role The Human Resources Officer (HRO) will be responsible for managing and overseeing various HR functions within the hospitality industry. This role involves manpower planning, casual labor management, safety and health compliance, and payroll administration to ensure smooth and efficient HR operations. Key Responsibilities: Manpower Planning: Develop and implement manpower planning strategies to meet production requirements. Coordinate with branches to forecast labor needs and ensure adequate staffing levels. Design and implement engagement activities to keep the highly engaged and positively connected to the business. Plan, track and implement utilisation of leaves within the branches to ensure staff availability and rest are well balanced. Prepare and implement shift plans to cover all branch operations. Casual Labor Management: Oversee the recruitment, selection, and onboarding of casual  support staff. Maintain accurate records of casual labor employment and ensure compliance with labor laws. Manage casual labor contracts and resolve any issues or disputes that arise. Safety and Health Compliance: Ensure compliance with safety and health regulations within the branch. Conduct regular safety audits and inspections to identify and mitigate risks. Develop and implement safety training programs for employees. Compliance: Ensure adherence to all relevant labor laws and regulations. Maintain up-to-date knowledge of changes in labor legislation and implement necessary adjustments. Handle employee grievances and disciplinary actions in accordance with company policies. Ensure all business licence’s required for business operations are renewed before expiry. Payroll Administration: Manage payroll processing for all employees, including casual labor. Ensure accurate and timely payment of wages and salaries. Maintain payroll records and resolve any payroll-related issues. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Minimum of 5 years of experience in HR management, preferably in the hospitality industry. Certification in Human Resources .e.g. IHRM is preferred Strong knowledge of labor laws and regulations. Excellent organisational and communication skills. Proficiency in HR software and payroll systems. Skills: Good experience in team management. Proficient in MS Office; knowledge of MS Excel (analyzing spreadsheets and charts). Good verbal and written communication skills. Outstanding organizational and time-management abilities. Problem-solving and decision-making aptitude Strategic planning and analytical skills. Ability to manage multiple tasks and priorities. Strong problem-solving and decision-making abilities. Attention to detail and accuracy. Working Conditions: Highly mobile across the branches. Multi – generation workforce.
Nairobi
Onsite
Posted 21 October 2025
Business Development Offi...

Our client, an audio-visual equipment rental and technical support service company seeks to hire a Business Development Officer who will be responsible for driving the growth and expansion of the company by identifying new business opportunities, building strategic partnerships, and fostering relationships with key stakeholders. Additionally, the job holder will be responsible for developing and implementing strategies to increase revenue, expand customer base, and enhance market presence.    Reports to: Technical Director Location: Nairobi   Responsibilities ·      Market Research and Analysis: ü  Conduct thorough market research to identify emerging trends, competitive landscape, and potential business opportunities. ü  Analyse market data to assess customer needs, preferences, and purchasing behaviours. ·      Business Strategy Development: ü  Develop and implement strategic plans to achieve business objectives and revenue targets. ü  Identify new business opportunities and create innovative approaches to capitalize on them. ü  Collaborate with cross-functional teams to align business development strategies with overall company goals. ·      Relationship Management: ü  Build and maintain strong relationships with clients, partners, and other stakeholders. ü  Negotiate and finalize contracts, agreements, and partnerships to drive business growth. ü  Serve as a trusted advisor to clients, providing expert guidance and support to meet their needs. ·      Sales and Revenue Generation: ü  Drive sales efforts by actively prospecting, qualifying leads, and closing deals. ü  Develop pricing strategies and proposals to maximize revenue and profitability. ü  Monitor sales performance and identify areas for improvement to optimize sales effectiveness. ·      Marketing and Brand Promotion: ü  Work closely with the marketing team to develop marketing materials, campaigns, and promotional activities. ü  Utilize various marketing channels to increase brand awareness and attract potential customers. ü  Represent the company at industry events, conferences, and networking functions to enhance visibility and reputation. ·      Performance Tracking and Reporting: ü  Track key performance metrics, such as sales pipeline, revenue growth, and market share. ü  Generate regular reports and analysis to evaluate the effectiveness of business development strategies. ü  Provide insights and recommendations for continuous improvement and optimization.   Qualifications ·      Bachelor’s degree in Business Administration, Marketing, or related field. ·      At least 3-5 years prior experience in the events industry. ·      Proven experience in business development, sales, or marketing, with a track record of achieving targets and driving growth. ·      Strong understanding of market dynamics, industry trends, and customer behavior. ·      Excellent communication, negotiation, and interpersonal skills. ·      Ability to think strategically, prioritize tasks, and make data-driven decisions. ·      Demonstrated leadership abilities and the capacity to work effectively in a collaborative team environment. ·      Proficiency in Microsoft Office Suite and CRM software. ·      Willingness to travel as needed. ·      Sales experience from the Entertainment Industry will be an added advantage ·      Female candidates encouraged to apply.   Qualified applicants should submit their detailed applications on or before Monday 1st September 2025 to https://www.bollard.co.ke/careers/  
Nairobi
Onsite
Posted 27 August 2025
Procurement Officer

Our client, in the hospitality sector is currently recruiting for a Procurement Officer. The Procurement Officer will be responsible for overseeing the procurement and supply chain activities, ensuring that goods and services are procured in a cost-effective, transparent, and timely manner. Additionally, the Job holder will also manage logistical operations, including transportation, and inventory.    Location: Nairobi   Responsibilities: ·      Sourcing and Procurement: Identifying potential suppliers, evaluating their products and services, and negotiating favourable contracts.  ·      Cost Management: Ensuring that all purchases are cost-efficient and within budget.  ·      Quality Control: Verifying that procured goods and services meet the required standards.  ·      Dispatch Management: Overseeing the efficient and timely delivery of goods to the intended recipients.  ·      Inventory Management: Keeping track of stock levels, ensuring adequate supply, and minimizing waste. Identify opportunities for cost savings and process improvements within the procurement function. ·      Relationship Management: Building and maintaining strong relationships with suppliers and stakeholders.  ·      Compliance: Ensuring all procurement activities adhere to relevant regulations and company policies.  ·      Stay abreast of market trends, industry developments, and regulatory requirements to inform procurement decisions.   Qualifications and Requirements: ·      Bachelor's degree in Business Administration, Supply Chain Management, or related field. ·      2-3 years of experience in procurement or supply chain roles. ·      Knowledge of procurement processes and logistics. ·      Strong negotiation and contract management skills. ·      Excellent organizational and time management abilities. ·      Excellent communication and interpersonal abilities. ·      Proficiency in procurement software and Microsoft Office Suite. ·      Analytical thinking and problem-solving skills. ·      Ability to work independently and as part of a team.   Qualified applicants should submit their detailed applications on or before Friday 22nd  August, 2025 to https://www.bollard.co.ke/careers/  
Nairobi
Onsite
Posted 19 August 2025
Business Development Exec...

Our Client in the Healthcare sector is currently recruiting for a Business Development Executive   Job Purpose: To increase patient volumes and revenue by converting leads into service utilization, nurturing client and partner relationships, and actively selling hospital services to SHA, insurance, corporate, and cash clients.   Reports to: Business Development Manager Location: Nairobi   Key Responsibilities ·      Conduct field visits to promote hospital services to SHA partners, insurance firms, doctors, clinics, and corporates. ·      Actively market and create demand for services including outpatient, radiology, inpatient, diagnostics, renal, theatre, and pharmacy. ·      Achieve assigned monthly revenue and conversion targets in all services. ·      Build and maintain a database of leads, partners, and referral sources. ·      Prepare weekly reports on visits, leads generated, conversions, and competitor activities. ·      Support hospital-organized marketing events, medical camps, and promotional campaigns. ·      Engage clients to explain service offerings, pricing, and how to access hospital services. ·      Ensure client satisfaction throughout the referral and service experience. ·      Continuously update knowledge of SHA and insurance processes. ·      Provide feedback to management on trends, client needs, and new opportunities.   Key Requirements ·      Diploma or Bachelor's Degree in Business, Marketing, Health Services, or related area. ·      At least 3 years of healthcare or service industry sales experience. ·      Experience working with SHA or insurance panels is highly preferred. ·      Target-driven, confident, and proactive. ·      Excellent communication, interpersonal, and customer relationship skills. ·      Willingness to travel and work in the field. ·      High knowledge on event organizing such as medical camps, surgical camp, health talks and webinars     Qualified applicants should submit their detailed applications on or before Friday 15th August, 2025 to https://www.bollard.co.ke/careers/  
Nairobi
Onsite
Posted 11 August 2025
Business Development Mana...

Our Client in the Healthcare sector is currently recruiting for a Business Development Manager. The Job holder will lead and coordinate strategic business growth initiatives that increase hospital revenue, expand service utilization, attract insurance and SHA patients, and build long-term corporate partnerships   Reports to: Head of Strategy, Marketing and Business Development Location: Nairobi    Key Responsibilities ·           Identify and develop new business opportunities including SHA partnerships, insurance panels, corporate contracts, and referral networks. ·           Drive and monitor growth strategies across inpatient, outpatient, pharmacy, theatre, diagnostics, and specialized units. ·           Supervise and mentor business development executives to ensure achievement of set sales targets. ·           Build strong, sustainable relationships with SHA, insurance providers, corporates, and referring clinicians. ·           Perform regular market and competitor analysis to inform strategic direction. ·           Work closely with clinical teams to package and promote high-potential services. ·           Monitor and report on department KPIs, revenue performance, and pipeline metrics. ·           Represent the hospital in strategic business forums, exhibitions, and partnership events. ·           Collaborate with marketing and communication teams for branding and visibility initiatives. ·           Ensure all business development initiatives comply with healthcare regulations and hospital policies. ·           Recommend service innovations and cost-effective strategies for business expansion.   Key Requirements ·           Bachelor's Degree in Business, Marketing, Healthcare Management, or related field. ·           Minimum 5 years' experience in business development, in a hospital or healthcare-related environment. ·           Strong understanding of SHA structures, insurance processes, and healthcare client needs. ·           Proven record of exceeding growth targets and building corporate/insurance partnerships. ·           Excellent leadership, communication, and negotiation skills. ·           Competence in team supervision and strategic planning. ·           Ability to influence the market decision.   Qualified applicants should submit their detailed applications on or before Friday 15th August, 2025 to https://www.bollard.co.ke/careers/  
Nairobi
Onsite
Posted 11 August 2025

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