Our client is seeking a dynamic and target-driven Sales & Marketing Manager to drive revenue growth through both digital engagement and field-based sales activities. The ideal candidate must demonstrate strong marketing capabilities, proven expertise in relationship selling, and solid knowledge of institutional selling and uniform sales. This role requires a proactive professional who can convert online inquiries into confirmed sales, develop new business opportunities, and build long-term relationships with schools, corporates, and institutions. The candidate must be able to drive and possess strong knowledge of the greater Nairobi market, including Rongai, Kitengela, Syokimau, Athi River, Thika Road, Westlands, and surrounding regions. Key ResponsibilitiesSales & Business Development Identify, target, and secure new business opportunities within schools, corporates, institutions, and retail markets. Execute effective relationship selling strategies to build and maintain long-term client partnerships. Promote and sell institutional products, with a strong focus on uniform sales and bulk orders. Prepare competitive quotations, negotiate contracts, and close sales deals. Achieve and exceed monthly and quarterly sales targets. Conduct regular client visits within the greater Nairobi region.Marketing & Digital Sales Execution Manage customer inquiries across digital platforms, including WhatsApp, social media, email, and website channels. Convert digital leads into confirmed sales orders. Develop and implement marketing initiatives to increase brand visibility and product awareness. Promote products across Facebook, Instagram, TikTok, and other relevant platforms. Monitor digital sales performance and adjust strategies accordingly. Track competitor activity and market trends to inform pricing and positioning.Client Relationship & Account Management Build and maintain strong relationships with key institutional buyers and decision-makers. Conduct product presentations and demonstrations to prospective clients. Ensure consistent follow-up on quotations and pending orders. Provide professional handling of customer inquiries and complaints. Ensure high levels of customer satisfaction and repeat business.Operations Coordination & Reporting Ensure accurate order processing and coordination with stores/production teams. Monitor stock availability and delivery timelines. Maintain updated customer databases and sales records. Prepare and submit weekly and monthly sales performance reports. Account for samples issued, collections, and field expenses. Key Requirements & Skills Proven Marketing Capabilities with ability to execute both digital and field marketing strategies. Strong expertise in Relationship Selling and account management. Demonstrated knowledge of Institutional Selling and Uniform Sales. Valid driver’s license and ability to drive confidently within Nairobi and its environs. Strong understanding of the greater Nairobi market (Rongai, Kitengela, etc.). Excellent negotiation and closing skills. Target-driven with strong business development orientation. Strong communication and presentation skills. Ability to work independently and meet deadlines. Proficiency in digital marketing platforms and basic reporting tools.

Our client in hospitality is hiring a Food & Beverage Manager, responsible for planning, organizing, directing, and controlling all F&B operations within the hotel to ensure exceptional guest experiences, operational excellence, and profitability. The role oversees restaurants, bars, room service, banqueting, and kitchen coordination, ensuring compliance with hotel standards, health and safety regulations, and brand expectations consistent with a 4-star hospitality environment. Key Responsibilities 1. Operational Management Oversee daily operations of all food and beverage outlets, including restaurant, bar, room service, and banqueting. Ensure smooth coordination between front-of-house and kitchen teams. Maintain high standards of service quality and guest satisfaction. Monitor cleanliness, hygiene, and compliance with food safety regulations. Develop and implement standard operating procedures (SOPs). 2. Financial & Budgetary Control Prepare and manage annual F&B budgets. Monitor revenue performance, cost of sales, and profitability. Control food and beverage costs, minimize wastage, and manage inventory effectively. Analyze financial reports and implement strategies to improve margins. Oversee procurement in line with approved suppliers and hotel policies. 3. Guest Experience & Service Excellence Ensure delivery of exceptional guest service aligned with 4-star service standards. Handle guest feedback, complaints, and service recovery promptly and professionally. Drive continuous improvement initiatives based on guest satisfaction data. 4. Team Leadership & Development Recruit, train, supervise, and evaluate F&B staff. Develop staff schedules and ensure optimal staffing levels. Promote a culture of teamwork, accountability, and high performance. Conduct regular training on service standards, hygiene, and product knowledge. Mentor supervisors and outlet managers to build leadership capacity. 5. Menu Planning & Quality Control Collaborate with the Executive Chef on menu development, pricing, and promotions. Ensure consistency in food presentation, portioning, and quality. Monitor beverage programs, including wine lists and bar profitability. Introduce innovative offerings aligned with market trends and guest preferences. 6. Events & Banqueting Oversight Oversee planning and execution of conferences, weddings, and special events. Ensure flawless service delivery for all banquet functions. Work closely with sales and events teams to maximize revenue opportunities. 7. Compliance & Risk Management Ensure adherence to food safety, sanitation, and occupational health standards. Maintain licensing requirements for food and alcohol service. Implement safety and emergency procedures within the department. Qualifications & Requirements Bachelor’s Degree or Diploma in Hospitality Management, Hotel Management, or related field. Minimum 5–7 years of progressive F&B experience, with at least 2–3 years in a managerial role within a 4-star or equivalent hotel. Strong financial acumen and experience managing budgets. In-depth knowledge of food safety and hygiene regulations. Excellent leadership, communication, and interpersonal skills. Proficiency in hotel management systems and POS systems.

We're hiring a Service Captain. The Service Captain is responsible for leading floor operations during service, ensuring an exceptional fine-dining guest experience at all times. This role oversees service execution, maintains the highest hospitality standards, and ensures seamless coordination between the service team, bar, and kitchen. It is a hands-on leadership position requiring strong supervision, attention to detail, and real-time problem-solving.Key ResponsibilitiesService Leadership Lead and manage the restaurant floor during service, ensuring flawless execution of the sequence of service Assign stations, sections, and duties to service staff before each shift Act as the primary communication link between the kitchen, bar, and service teams Anticipate service challenges and resolve issues proactively to ensure smooth operationsGuest Experience Welcome and engage guests professionally, with special attention to VIPs and repeat customers Ensure accurate and confident menu knowledge is consistently delivered by the service team Handle guest feedback and complaints discreetly, promptly, and professionally Monitor table pacing, guest satisfaction, and overall dining flowStandards & Presentation Enforce grooming, uniform, and presentation standards consistently Conduct pre-service briefings covering menu details, specials, allergens, and service priorities Ensure opening and closing procedures are completed accurately and approvedTraining & Team Development Train service staff on fine-dining etiquette, service standards, wine service, and upselling techniques Mentor junior team members and new hires to uphold service excellence Provide continuous feedback and on-the-job coaching to support performance improvementOperational Control Ensure accurate order taking, POS entries, and billing processes Monitor voids, discounts, and complimentary items in line with internal policies Maintain oversight of service stock, including glassware, linen, crockery, and cutlery Support management with service reports and operational insightsRequired Skills & Experience 3–5 years’ experience in a fine-dining or high-end restaurant environment Proven ability to lead service teams during high-pressure service periods Strong knowledge of fine-dining standards and service sequences Excellent verbal and written communication skills in English High levels of professionalism, composure, and attention to detail Competence in using POS systemsPersonal Attributes Calm and composed under pressure Highly organised and disciplined Strong guest-focused mindset Confident leadership presence on the floor High integrity and accountabilityWorking Conditions Shift-based role, including evenings, weekends, and public holidays Physically demanding role requiring prolonged standing and active floor engagement

Our client in the cleaning services industry is seeking a proactive, results-driven Sales Executive to expand the client base and increase market presence. The role focuses on acquiring new business, managing client relationships, and driving consistent revenue growth across residential and commercial segments. Key Responsibilities Actively identify, prospect, and secure new residential and commercial cleaning clients. Promote cleaning services and tailor solutions to meet client needs. Build, manage, and sustain strong client relationships to encourage repeat business. Conduct site visits, prepare quotations, and close sales deals. Track leads, sales activities, and performance against targets. Gather market intelligence and provide feedback to support service improvement. Collaborate with operations and management teams to ensure service delivery meets client expectations. Requirements Diploma or Bachelor’s degree in Sales, Marketing, Business, or a related field. Proven experience in sales, preferably within cleaning, facilities management, or service-based industries. Strong negotiation, presentation, and communication skills. Self-driven, target-oriented, and comfortable working in the field. Basic knowledge of digital marketing and CRM tools is an added advantage. What’s on Offer Competitive remuneration with performance-based incentives. Opportunity to grow within a fast-expanding services business. Supportive and performance-focused work environment.

We're hiring a Collections & WIP Officer who is responsible for collecting payments from insurance companies, patients, and other hospital payers, maintaining accurate reconciliations and accounting records, and providing timely collection reports. The role ensures compliance with organizational policies, procedures, and ethical standards while safeguarding revenue and enhancing customer experience.KEY RESPONSIBILITIESCollections Responsibilities Ensure complete and accurate recording of all financial transactions in the ERP (100% system usage). Maintain proper filing and documentation of supporting records. Meet and monitor monthly collection targets. Compile and update statements of accounts for insurance companies. Review bank statements for payments received. Perform reconciliations of customer ledgers against ageing reports. Resolve billing queries from patients, insurance companies, and colleagues professionally. Engage debtors for periodic reconciliations and obtain management sign-offs. Submit all collection reports and assigned tasks to the supervisor within deadlines. Dispatch claims, negotiate, and follow up on overdue payments. Liaise with case management, claims, and billing departments to resolve disputes. Collect cheques and remittance advices for online payments. Participate in departmental credit control meetings. Ensure compliance with legal, policy, and ethical standards in credit activities. Attend internal training and monthly performance reviews. Prepare collection reports in coordination with the Credit Controller. Deliver superior customer service to all internal and external clients.Work in Progress (WIP) Responsibilities Assist the Credit Controller in managing WIP accounts to ensure timely billing prior to patient discharge. Engage patients and next of kin to explain interim bills, final bills, outstanding balances, insurance limits, co-payments, exclusions, and shortfalls. Conduct bedside and discharge financial counseling in collaboration with nursing, billing, and case management teams. Follow up on pending approvals, deposits, and balance top-ups to minimize delayed discharges and revenue leakage. Document all WIP discussions, commitments, and agreements accurately in the ERP. Escalate unresolved WIP cases or payment challenges to the Credit Controller. Support negotiation and implementation of payment plans for self-paying patients in line with hospital credit policies. Participate in daily or weekly WIP review meetings with relevant departments. Balance revenue protection with ethical patient care while maintaining professionalism and empathy. Perform any other duties assigned by the supervisor in line with the role.KEY DELIVERABLES Achieve optimum collection of all due invoices. Meet or exceed monthly collection targets. Maintain excellent client relations. Deliver superior customer experience. Ensure timely reconciliation and resolution of billing disputes.JOB REQUIREMENTS Minimum Qualifications: CPA Part II or Diploma in Credit Management (Mandatory) Bachelor’s degree in Finance, Accounting, or in progress Experience: Minimum 5 years’ experience in collections within a busy hospital (Level 4 or above preferred) Technical Skills & Competencies: Accounting, finance, and debt collection expertise Financial reporting and reconciliation skills Excellent leadership, interpersonal, and communication skills Strong organizational and analytical abilities Attention to detail and accuracy Language Skills: English SwahiliKEY INTERACTIONS Internal Contacts: Chief Accountant Credit Control Department Other Accounting Staff External Contacts: Insurance Companies & Other Payers Government Agencies External Stakeholders

The Internal Auditor is responsible for providing independent, objective assurance and advisory services to safeguard organizational assets, revenue, and reputation. The role focuses on strengthening internal controls, preventing and detecting fraud, sealing revenue leakages, enhancing operational efficiency, and ensuring compliance with healthcare, financial, and regulatory requirements in alignment with the organization’s strategic objectives.KEY RESPONSIBILITIES1. Audit & Assurance Develop and implement a risk-based annual internal audit plan aligned with organizational operations and risk profile for approval by the Executive Director. Conduct financial, operational, clinical-support, procurement, HR, pharmacy, stores, security, and IT audits. Evaluate the adequacy and effectiveness of internal controls, systems, and standard operating procedures across departments. Perform routine and surprise audits in high-risk areas including cash points, billing offices, pharmacy, laboratory, theatre, wards, and stores. Assess segregation of duties, authorization limits, and system access controls to minimize fraud and operational errors.2. Financial & Revenue Audits (Anti-Revenue Leakage Focus) Audit the full revenue cycle including patient registration, billing, insurance and SHA claims, cash collections, waivers, discounts, credit notes, and write-offs. Identify, document, and investigate revenue leakages arising from under-billing, non-billing, unauthorized discounts, commission abuse, or system manipulation. Review insurance and SHA claims for accuracy, completeness, and timeliness to reduce rejections and revenue loss. Audit procurement processes, supplier vetting, contract management, and payments to prevent collusion, overpricing, and fictitious suppliers. Review inventory controls for pharmacy, laboratory reagents, medical supplies, and consumables to prevent pilferage, expiries, theft, and undocumented usage. Audit payroll, allowances, overtime, locum payments, and statutory deductions to prevent ghost workers and inflated payments.3. Fraud Prevention, Investigations & Risk Management Conduct regular fraud risk assessments across clinical and non-clinical departments. Proactively identify fraud indicators and red flags within billing, procurement, payroll, inventory, and revenue processes. Investigate suspected fraud, theft, revenue diversion, collusion, conflict of interest, or unethical conduct as directed by management. Support HR and management in disciplinary and corrective actions arising from audit and investigation findings. Maintain a fraud and revenue leakage register and track mitigation actions.4. Compliance & Governance Monitor compliance with healthcare regulations, insurance requirements, labor laws, and internal organizational policies. Ensure adherence to approved financial policies, procurement guidelines, billing procedures, and commission structures. Promote ethical conduct, accountability, and transparency across the organization.5. Reporting & Follow-Up Prepare clear, timely, and actionable audit and investigation reports with practical recommendations. Present audit findings to senior management and relevant stakeholders. Track implementation of agreed audit recommendations and report on outstanding issues.6. Advisory & Continuous Improvement Advise management on strengthening internal controls to reduce fraud risk and revenue leakage. Recommend cost-containment measures and operational efficiencies without compromising service quality. Support Continuous Quality Improvement (CQI) initiatives from a risk and control perspective. Participate in the review and development of policies related to finance, procurement, billing, commissions, and inventory management.7. Authority & Independence The Internal Auditor shall have unrestricted access to all records, systems, personnel, and premises necessary to perform audit and investigation duties. The role operates independently from day-to-day operations to ensure objectivity and professional integrity.QUALIFICATIONS & EXPERIENCE Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Professional qualification such as CPA (K), ACCA, CIA, or equivalent is mandatory or highly preferred. Minimum of 3–5 years’ experience in internal audit, preferably within a healthcare or regulated environment. Strong knowledge of internal controls, auditing standards, fraud risk management, and healthcare operations.SKILLS & COMPETENCIES High level of integrity, independence, and confidentiality Strong analytical, investigative, and problem-solving skills Excellent report writing and presentation abilities Strong attention to detail and ability to meet strict deadlines Effective interpersonal and communication skills Proficiency in hospital information systems and Microsoft ExcelKEY INTERACTIONS Internal Contacts: Executive Director Senior Management Team Clinical and Support Units External Contacts: Regulators External Auditors Insurance Providers Social Health Authority (SHA)

We are seeking a Stores Assistant to support effective inventory management through accurate receiving, issuing, and posting of inventory transactions in the ERP system, while ensuring physical stock movements align with system records. The role supports the Inventory Accountant in achieving inventory control assertions, including existence, accuracy, valuation, and completeness, in accordance with cost and valuation principles. The position also ensures timely inventory issuance, regulatory compliance, and accurate inventory reporting in line with procurement policies and International Accounting Standard (IAS) 2 – Inventories.KEY RESPONSIBILITIES Initiate and record inventory transactions in the ERP system with full system utilization. Ensure 100% usage of the ERP system for all inventory activities. Support preparation of inventory reports including stock holdings, physical counts, variances, and valuation reports. Provide timely inputs for preparation of stock take and variance reports. Monitor stock movement within the ERP inventory module. Participate in receiving of goods in collaboration with the procurement team, ensuring correct quality and quantity. Ensure proper storage of inventory in compliance with established regulations and standards. Verify physical receipt of goods against approved LPOs and corresponding invoices. Generate and supervise system-based Goods Received Notes (GRNs) in the ERP system. Perform initial verification of three-point matching (LPO, GRN, invoice, and stock requisition forms for non-stock items) prior to payment voucher preparation. Issue inventory to user departments based on approved requisitions and post transactions in the ERP system within established turnaround times. Assist in monitoring reorder levels and initiate purchase requests in coordination with procurement. Conduct routine inventory counts, reconciliations, and escalation of discrepancies. Arrange and store inventory under appropriate conditions, including temperature and quality requirements. Ensure safe custody of regulated inventory in compliance with applicable regulatory requirements (e.g., DDAs). Participate in the disposal of expired or obsolete inventory in accordance with regulatory guidelines (e.g., PPB). Participate in periodic, ad-hoc, and year-end inventory stock take exercises. Assist in tagging of assets upon user acceptance in collaboration with the Fixed Assets Accounts Assistant. Update the supervisor and Fixed Assets Accounts Assistant on asset tagging and additions. Maintain effective coordination with Procurement, Accounts Payables, and Fixed Assets teams. Deliver superior customer service to all internal and external stakeholders and support continuous improvement of inventory systems and internal controls. Attend trainings as required and participate in continuous skills development. Participate in monthly evaluations and performance reviews. Perform any other duties assigned by the supervisor in line with the role.KEY DELIVERABLES Accurate posting of inventory transactions in the financial system. Complete, accurate, and properly valued inventory records in the ERP system. Up-to-date stock holding registers. Timely execution of periodic and surprise inventory stock takes. Timely issuance of inventory to user departments. Accurate and timely inventory reporting.JOB REQUIREMENTSMinimum Qualifications Certified Public Accountant (CPA) Part II – Mandatory Diploma or Bachelor’s degree in Business, Supply Chain, or related field (added advantage)Minimum Experience At least one (1) year post-qualification experience with CPA Part II Experience in a similar inventory role within a Level 4 hospital or as an Audit Semi-Senior in an external audit firmTECHNICAL SKILLS & COMPETENCIES Accounting and cost accounting skills Inventory management expertise Financial and inventory reporting skills ERP and Microsoft Excel proficiency Strong organizational and analytical abilities Leadership and interpersonal skills Excellent written and verbal communication skillsLANGUAGE REQUIREMENTS English SwahiliKEY INTERACTIONS Internal Contacts: Inventory Accountant General Ledger Accountant Chief Finance Officer Accounts Payables Team Fixed Assets Accounts Assistant Procurement Department Billing, Pricing, and Health Records Departments All Hospital Departments External Contacts: Suppliers and Service Providers Government Institutions Regulatory Bodies External Auditors Kenya Revenue Authority (KRA)

We are seeking an Assistant Accountant to support the Payables function in maintaining accurate accounting records relating to creditors, other payables, inventory, and fixed assets through full utilization of the enterprise resource planning (ERP) system. The role involves supporting the Payables Accountant by delivering accurate and timely accounting outputs, ensuring compliance with company policies and procedures, Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFRS), internal controls, the Companies Act, 2015, and other applicable regulatory frameworks. The Assistant Accountant will also contribute to staff supervision, teamwork across the Finance and Supply departments, and continuous improvement of financial controls and reporting.KEY RESPONSIBILITIES Ensure complete and accurate recording of all financial transactions in the ERP system. Prepare payments in line with approved payment plans and instructions from the supervisor. Update supplier ledgers, verify payments, and review closing balances on a weekly basis. Perform first-level verification of three-point matching (LPO, GRN, invoice, and stock requisition forms for non-stock items) prior to payment voucher preparation. Escalate payment vouchers for supervisory review and approval. Initiate reconciliation of supplier sub-ledgers to statements and ageing analyses for review and approval. Facilitate documented communication with suppliers regarding reconciliations, balances, and confirmations. Ensure accurate accrual and completeness of supplier and doctor-related expenses in line with accrual accounting principles. Maintain proper filing of payment vouchers and all supporting documentation. Initiate correspondence with banks and suppliers relating to payables and submit for supervisory review or approval. Verify that payments are made only for goods and services duly received and contracted through approved documentation. Assist in filing of PRNs, receipts, returns, statutory compliance documentation, and related payments as assigned. Ensure accurate posting of accounting transactions in the ERP system. Maintain accuracy in payments to suppliers and consultant doctors. Prepare payment schedules and supporting documentation for review and approval by the supervisor, General Ledger Accountant, or Chief Finance Officer. Initiate and upload electronic payment files on banking platforms. Verify cheque payments for accuracy prior to submission for signature. Execute assigned bank agency duties in line with institutional arrangements. Ensure payments and expenses comply with approved budgets. Supervise staff under the function in coordination with the supervisor and General Ledger Accountant. Support staff training and attend professional development activities as required. Participate in periodic staff evaluations and performance reviews. Adhere to reporting and communication protocols within the section. Monitor and review information management systems and internal controls, recommending improvements where necessary. Deliver superior customer service to internal and external stakeholders. Perform any other duties assigned by the supervisor in line with the role.KEY DELIVERABLES Accurate supplier balances, general ledger entries, and trial balance outputs in the ERP system. Timely and accurate processing of payments. Effective communication and engagement with suppliers. Timely submission of payables and expense inputs for management accounting reports by month-end. Consistently high standards of customer service.JOB REQUIREMENTSMinimum Qualifications Certified Public Accountant (CPA) Part II – Mandatory CPA Finalist – Added advantage Bachelor’s Degree in Business or related field plus CPA Part IExperience At least five (5) years post-qualification experience with CPA Part II; or Five (5) years relevant experience plus two (2) years post-qualification experience with CPA Part II Experience must be in a similar role within a Level 4 hospital or an external audit firm, as applicableTECHNICAL SKILLS & COMPETENCIES Accounting, finance, and taxation expertise Strong financial reporting skills Effective leadership and interpersonal skills Sound organizational and analytical abilities Excellent written and verbal communication skillsLANGUAGE REQUIREMENTS English SwahiliKEY INTERACTIONS Internal Contacts: Payables Accountant General Ledger Accountant Finance Team Credit Control Department Procurement Team Medical and Nursing Departments Heads of Units Chief Finance Officer External Contacts: Suppliers and Service Providers Consultant Doctors Government Agencies Regulatory Bodies

Role Purpose The Sales Executive will be responsible for driving revenue growth for both Hotel (39 rooms, events, conferencing, F&B) and School of Hospitality (courses, short programs, corporate training) through proactive sales, account management, partnerships, and disciplined follow-up. The role is performance-driven, combining corporate sales, institutional partnerships, events sales, and education enrolment sales. Key ResponsibilitiesA.  Hotel Sales Responsibilities ●              Sell accommodation, conferencing, meetings, weddings, and social events ●              Source and manage corporate accounts, NGOs, government institutions, travel agents, and tour operators ●              Actively pursue group bookings, retreats, workshops, and long-stay contracts ●              Conduct site inspections and client presentations ●              Prepare and follow up on quotations, contracts, and proforma invoices ●              Achieve monthly room night, events, and revenue targetsB.  School of Hospitality Sales Responsibilities ●              Market and sell hospitality courses, short professional programs, and corporate training ●              Recruit individual students and corporate-sponsored trainees ●              Build partnerships with hotels, institutions, and organisations for staff training ●              Represent the school at career fairs, exhibitions, and outreach events ●              Support intake planning and enrolment conversion targetsC.  Cross-Cutting Responsibilities ●              Maintain an updated sales pipeline and CRM records ●              Prepare weekly sales activity reports and monthly performance reports ●              Support digital marketing campaigns through lead follow-up and conversion ●              Work closely with operations, finance, and marketing teams ●              Collect market intelligence and competitor insights ●              Ensure professional representation of the brand Qualifications & Experience ●              Diploma or Degree in Sales, Marketing, Hospitality Management, Business, or related field ●              Minimum 2–4 years’ experience in hotel sales, education sales, or service industry sales ●              Proven track record of meeting or exceeding sales targets ●              Experience in corporate and institutional sales is an added advantage Skills & Competencies ●              Strong negotiation and closing skills ●              Excellent communication and presentation skills ●              Self-driven, disciplined, and results-oriented ●              Strong follow-up and relationship management ability ●              Proficiency in MS Office (Word, Excel, PowerPoint) ●              Ability to work with minimal supervision

Job Description: Marketing Officer We are seeking a talented and experienced Marketing Officer to join our hotel marketing team. The ideal candidate will be responsible for developing and executing marketing strategies to promote our hotel and drive revenue. The Marketing Officer will also be in charge of creating marketing plans, managing social media platforms, and engaging with customers to enhance brand awareness. Key Responsibilities: Develop and implement marketing strategies to increase hotel bookings and revenue Create and execute marketing plans to promote the hotel and its services Manage social media accounts and engage with customers to build brand loyalty Analyze market trends and competitor activity to identify opportunities for growth Collaborate with the sales team to drive business and meet revenue targets Monitor and report on the effectiveness of marketing campaigns Qualifications: Bachelor's degree in Marketing, Business, or related field Proven experience in hotel marketing and social media management Strong analytical and strategic thinking skills Excellent communication and interpersonal abilities Ability to work effectively in a fast-paced environment Proficiency in marketing tools and software If you are a proactive and results-driven marketer with a passion for the hospitality industry, we would love to hear from you. Please submit your resume and cover letter to apply for the Marketing Officer position.

We are seeking a qualified and experienced Pharmaceutical Technologist In Charge to oversee the safe, compliant, and efficient operation of a pharmacy. The successful candidate will be responsible for ensuring full regulatory compliance, operational excellence, and high standards of patient care. The role requires ensuring that the organization maintains all required approvals, registrations, and licences from the Pharmacy and Poisons Board (PPB), with all registration details clearly displayed in accordance with regulatory requirements. The Pharmaceutical Technologist In Charge will ensure the pharmacy is adequately stocked, coordinate procurement processes upon approval, and devote full working time and professional effort toward the execution of assigned duties while complying with all lawful instructions. Key Duties and Responsibilities Dispense prescribed and over-the-counter medicines accurately and safely. Review, validate, and execute medical prescriptions to ensure appropriateness and legality. Advise customers on the safe use of medicines, including dosage, precautions, and potential side effects. Ensure all medicines dispensed are safe, secure, authentic, and in good condition. Manage delivery, stocking, labelling, and storage of medicines and pharmaceutical products to prevent expiry or deterioration. Organize the pharmacy efficiently to enable easy and timely identification of products. Ensure all drugs procured meet required quality and regulatory standards. Maintain proper storage conditions, packaging integrity, and cold chain requirements. Listen attentively to customers’ needs and provide accurate information and professional advice. Foster a welcoming, empathetic, and professional environment to enhance customer satisfaction and repeat visits. Provide auxiliary medical services including blood pressure monitoring, blood sugar testing, and Body Mass Index (BMI) measurements. Prepare medicines where applicable using correct materials and dosages tailored to individual patients. Maintain accurate records of patient histories and controlled or heavy medications. Keep proper records of supplier invoices, credit notes, and related supplier communications. Ensure supplier invoices are accurately captured in the system on the day of delivery. Ensure physical stock levels align with system inventory records and promptly report discrepancies to management. Ensure all sales transactions are correctly captured, receipts issued to customers, and copies retained for records. Oversee fulfilment and timely delivery of online pharmacy orders while maintaining high customer satisfaction standards. Stay updated on pharmaceutical advancements through continuous learning, conferences, seminars, and professional collaboration. Comply with all applicable laws, regulations, policies, and professional standards. Maintain a safe, healthy, and compliant work environment by enforcing safety procedures and standards. Communicate customer feedback and issues to management and support service improvement initiatives. Ensure punctuality and consistent adherence to assigned work schedules. Assist in ensuring all workplace licences and insurance policies remain valid and up to date. Maintain high standards of cleanliness, personal grooming, professional attire, and staff presentation, including use of identification badges. Ensure general cleanliness and orderliness of the pharmacy premises at all times. Ensure the pharmacy management system/software is fully functional and coordinate with service providers for technical support when required. Prepare monthly staff work schedules (ROTA) in a timely manner and submit them for approval. Collaborate with digital marketing teams on monthly and annual marketing strategies, including advising on pharmaceutical content and stock availability for online platforms. Coordinate quarterly Continuous Professional Development (CPD) programmes in collaboration with management. Provide leadership, guidance, and professional support to pharmacy staff. Work closely with management to support business growth and operational development. Strengthen inventory management by managing expiries, dormant stock, DDAs, and cold chain monitoring through proper documentation and temperature logging. Improve internal systems by ensuring timely preparation, filing, and handover of daily, weekly, monthly, and other required operational reports.

Hospitality Trainer We are seeking a highly qualified Hospitality Trainer with training in TVET or a Hospitality Training Institution. The ideal candidate will have experience in preparing training plans, lesson plans, schemes of work, and learning materials for hospitality training programs. Additionally, the candidate must be a certified TVET CDAAC Assessor and registered with TVET. The responsibilities of the Hospitality Trainer include: Developing and delivering training programs for hospitality industry professionals. Creating engaging lesson plans and learning materials. Ensuring compliance with TVET standards and regulations. Collaborating with industry partners to enhance training programs. Deliver effective CBET-based training in hospitality-related units. Conduct learner assessments and evaluations in line with CDAAC guidelines Participate in curriculum implementation, review, and compliance activities Maintain accurate training and assessment records Support learners in both theoretical and practical learning environments The ideal candidate will have: A relevant qualification in hospitality or a related field Diploma in Food and Beverage Management (Sales and Service) or Catering and Accommodation Pedagogy (Teaching Methodology) certification is mandatory A Degree in Hospitality Management will be a distinct added advantage Must be TVET registered Trained in Competency-Based Education and Training (CBET) and CDAAC Curriculum Must be a certified TVET CDAAC Assessor Experience working in the hospitality industry Strong communication and interpersonal skills Ability to work independently and as part of a team Passion for training and developing othersExperience & Skills Proven experience in training within a TVET or hospitality training institution Strong practical and theoretical knowledge of hospitality operations Ability to prepare training plans, lesson plans, schemes of work, and learning materials in line with CBET requirements Competence in learner assessment, internal verification, and documentation as per TVET regulations Excellent communication, presentation, and classroom management skills Ability to mentor, coach, and inspire trainees High level of professionalism, integrity, and commitment to quality training If you meet the above requirements and are passionate about training and developing hospitality professionals, we encourage you to apply for this exciting opportunity. Interested and qualified candidates are invited to submit: ·       An updated CV ·       Copies of academic and professional certificates. ·       TVET registration and assessor credentials.

Bar and Restaurant Junior Accountant Location: Watamu Job Type: Full-timeResponsibilities: Manage petty cash transactions and ensure accurate record-keeping Conduct food and beverage stock reconciliation to track inventory levels Utilize POS system knowledge to process transactions and generate reports Prepare financial reports for management to analyze business performanceRequirements: Previous experience in hospitality and retail accounting Strong knowledge of petty cash management procedures Ability to reconcile food and beverage stock efficiently Familiarity with POS systems and their functionalities Proficient in generating and interpreting management reports If you meet the above requirements and are looking to join a dynamic team in the hospitality industry, we encourage you to apply for the Bar and Restaurant Junior Accountant position.

Job Description: Business Development Executive - Research ServicesLocation: Nairobi About Us: We are a leading research services provider specializing in market research, data analysis, and industry insights. Our team of experts works with clients across various sectors to deliver tailored research solutions that drive business growth and success. Job Responsibilities: Identify and develop new business opportunities in the research services industry. Build and maintain relationships with clients to understand their research needs and provide customized solutions. Collaborate with the research team to develop proposals and deliver high-quality research projects. Conduct market research and analysis to identify trends, opportunities, and potential clients. Attend industry events and conferences to network and promote the company's research services. Meet and exceed sales targets and revenue goals. Qualifications: Bachelor's degree in Business, Marketing, or related field. Proven experience in business development, sales, or account management. Strong communication and negotiation skills. Ability to work independently and as part of a team. Knowledge of research methodologies and industry trends. Benefits: Competitive salary and commission structure. Opportunity for career growth and advancement. Health insurance and other benefits. Dynamic and collaborative work environment. If you are a motivated and results-driven individual with a passion for research services, we want to hear from you! Apply now to join our team as a Business Development Executive.

Safety Officer Job Description We are seeking a dedicated and experienced Safety Officer to join our team. The Safety Officer will be responsible for ensuring the safety and well-being of our employees by implementing and monitoring safety protocols, conducting safety inspections, and providing safety training. The ideal candidate will have a strong understanding of occupational health and safety regulations and procedures, and will be able to effectively communicate and enforce safety policies.Responsibilities: Implement and monitor safety protocols to ensure a safe work environment Conduct regular safety inspections and audits Develop and deliver safety training programs for employees Investigate accidents and incidents to determine root causes and prevent future occurrences Maintain safety records and documentation Collaborate with management and employees to address safety concerns and make recommendations for improvementRequirements: Proven work experience as a Safety Officer or similar role in a manufacturing environment Knowledge of occupational health and safety regulations Strong communication and interpersonal skills Attention to detail and problem-solving abilities Certification in occupational health and safety is a plus Ability to work independently and as part of a team If you are passionate about safety and have a strong commitment to ensuring the well-being of others, we would love to hear from you. Apply now to join our team as a Safety Officer.

Job Description: Field Sales Executive - Services Position: Field Sales Executive - Service Product Location: Nairobi Job Type: Full-timeJob Description: Develop and maintain relationships with clients in the assigned territory Identify new business opportunities and generate leads through networking and cold calling Present and promote services to prospective clients Negotiate contracts and close deals to meet sales targets Provide excellent customer service and support to clients Collaborate with internal teams to ensure client satisfaction and resolve any issues Prepare sales reports and update CRM system with client information Stay updated on industry trends and competitors' activitiesRequirements: Proven experience in field sales and client management Excellent communication and negotiation skills Ability to build and maintain relationships with clients Self-motivated and target-driven with a results-oriented mindset Knowledge of CRM software and sales techniques Valid driver's license and willingness to travel within the assigned territory Degree in Business Administration or related field is a plus

Job Title: Human Resources Officer (HRO) Location: Nairobi Department: Human Resources Reports To: Managing Director Our Client Our client is a cutting-edge culinary venture that specialises in delivering mouth-watering meals directly to customers' doorsteps. As a pioneer in the Kenyan cloud-kitchen industry, they leverage on technology and innovation to create a seamless ordering experience to deliver delicious comfort food right where our customers need it. About the Role The Human Resources Officer (HRO) will be responsible for managing and overseeing various HR functions within the hospitality industry. This role involves manpower planning, casual labor management, safety and health compliance, and payroll administration to ensure smooth and efficient HR operations. Key Responsibilities: Manpower Planning: Develop and implement manpower planning strategies to meet production requirements. Coordinate with branches to forecast labor needs and ensure adequate staffing levels. Design and implement engagement activities to keep the highly engaged and positively connected to the business. Plan, track and implement utilisation of leaves within the branches to ensure staff availability and rest are well balanced. Prepare and implement shift plans to cover all branch operations. Casual Labor Management: Oversee the recruitment, selection, and onboarding of casual  support staff. Maintain accurate records of casual labor employment and ensure compliance with labor laws. Manage casual labor contracts and resolve any issues or disputes that arise. Safety and Health Compliance: Ensure compliance with safety and health regulations within the branch. Conduct regular safety audits and inspections to identify and mitigate risks. Develop and implement safety training programs for employees. Compliance: Ensure adherence to all relevant labor laws and regulations. Maintain up-to-date knowledge of changes in labor legislation and implement necessary adjustments. Handle employee grievances and disciplinary actions in accordance with company policies. Ensure all business licence’s required for business operations are renewed before expiry. Payroll Administration: Manage payroll processing for all employees, including casual labor. Ensure accurate and timely payment of wages and salaries. Maintain payroll records and resolve any payroll-related issues. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Minimum of 5 years of experience in HR management, preferably in the hospitality industry. Certification in Human Resources .e.g. IHRM is preferred Strong knowledge of labor laws and regulations. Excellent organisational and communication skills. Proficiency in HR software and payroll systems. Skills: Good experience in team management. Proficient in MS Office; knowledge of MS Excel (analyzing spreadsheets and charts). Good verbal and written communication skills. Outstanding organizational and time-management abilities. Problem-solving and decision-making aptitude Strategic planning and analytical skills. Ability to manage multiple tasks and priorities. Strong problem-solving and decision-making abilities. Attention to detail and accuracy. Working Conditions: Highly mobile across the branches. Multi – generation workforce.

Our client is in the professional services sector offering environmental safety audits, training and compliance for various clients in varied sectors. They are looking to hire an Environmental Officer to join their team, reporting to the Compliance Lead. Key Responsibilities Conduct regular environmental and safety audits, inspections and risk assessments Plan and conduct internal and external safety audits at client premises. Collect, organize and store documentation, records and evidence for audit purposes. Participate in site inspections and walkthroughs to identify potential risks or non compliance. Support the development of corrective and preventive action plans Draft audit findings and assist in preparing detailed reports for management. Maintain accurate records of audit activities, findings, and follow ups. Inspect and ensure that documentation aligns with regulatory and organisational standards. Educate and encourage a proactive safety and sustainability culture. Stay informed about relevant environmental laws, regulations and best practices. Any other relevant duties assigned in line with organisational needs.

Our client, an audio-visual equipment rental and technical support service company seeks to hire a Business Development Officer who will be responsible for driving the growth and expansion of the company by identifying new business opportunities, building strategic partnerships, and fostering relationships with key stakeholders. Additionally, the job holder will be responsible for developing and implementing strategies to increase revenue, expand customer base, and enhance market presence.    Reports to: Technical Director Location: Nairobi   Responsibilities ·      Market Research and Analysis: ü  Conduct thorough market research to identify emerging trends, competitive landscape, and potential business opportunities. ü  Analyse market data to assess customer needs, preferences, and purchasing behaviours. ·      Business Strategy Development: ü  Develop and implement strategic plans to achieve business objectives and revenue targets. ü  Identify new business opportunities and create innovative approaches to capitalize on them. ü  Collaborate with cross-functional teams to align business development strategies with overall company goals. ·      Relationship Management: ü  Build and maintain strong relationships with clients, partners, and other stakeholders. ü  Negotiate and finalize contracts, agreements, and partnerships to drive business growth. ü  Serve as a trusted advisor to clients, providing expert guidance and support to meet their needs. ·      Sales and Revenue Generation: ü  Drive sales efforts by actively prospecting, qualifying leads, and closing deals. ü  Develop pricing strategies and proposals to maximize revenue and profitability. ü  Monitor sales performance and identify areas for improvement to optimize sales effectiveness. ·      Marketing and Brand Promotion: ü  Work closely with the marketing team to develop marketing materials, campaigns, and promotional activities. ü  Utilize various marketing channels to increase brand awareness and attract potential customers. ü  Represent the company at industry events, conferences, and networking functions to enhance visibility and reputation. ·      Performance Tracking and Reporting: ü  Track key performance metrics, such as sales pipeline, revenue growth, and market share. ü  Generate regular reports and analysis to evaluate the effectiveness of business development strategies. ü  Provide insights and recommendations for continuous improvement and optimization.   Qualifications ·      Bachelor’s degree in Business Administration, Marketing, or related field. ·      At least 3-5 years prior experience in the events industry. ·      Proven experience in business development, sales, or marketing, with a track record of achieving targets and driving growth. ·      Strong understanding of market dynamics, industry trends, and customer behavior. ·      Excellent communication, negotiation, and interpersonal skills. ·      Ability to think strategically, prioritize tasks, and make data-driven decisions. ·      Demonstrated leadership abilities and the capacity to work effectively in a collaborative team environment. ·      Proficiency in Microsoft Office Suite and CRM software. ·      Willingness to travel as needed. ·      Sales experience from the Entertainment Industry will be an added advantage ·      Female candidates encouraged to apply.   Qualified applicants should submit their detailed applications on or before Monday 1st September 2025 to https://www.bollard.co.ke/careers/  

Our client, in the hospitality sector is currently recruiting for a Procurement Officer. The Procurement Officer will be responsible for overseeing the procurement and supply chain activities, ensuring that goods and services are procured in a cost-effective, transparent, and timely manner. Additionally, the Job holder will also manage logistical operations, including transportation, and inventory.    Location: Nairobi   Responsibilities: ·      Sourcing and Procurement: Identifying potential suppliers, evaluating their products and services, and negotiating favourable contracts.  ·      Cost Management: Ensuring that all purchases are cost-efficient and within budget.  ·      Quality Control: Verifying that procured goods and services meet the required standards.  ·      Dispatch Management: Overseeing the efficient and timely delivery of goods to the intended recipients.  ·      Inventory Management: Keeping track of stock levels, ensuring adequate supply, and minimizing waste. Identify opportunities for cost savings and process improvements within the procurement function. ·      Relationship Management: Building and maintaining strong relationships with suppliers and stakeholders.  ·      Compliance: Ensuring all procurement activities adhere to relevant regulations and company policies.  ·      Stay abreast of market trends, industry developments, and regulatory requirements to inform procurement decisions.   Qualifications and Requirements: ·      Bachelor's degree in Business Administration, Supply Chain Management, or related field. ·      2-3 years of experience in procurement or supply chain roles. ·      Knowledge of procurement processes and logistics. ·      Strong negotiation and contract management skills. ·      Excellent organizational and time management abilities. ·      Excellent communication and interpersonal abilities. ·      Proficiency in procurement software and Microsoft Office Suite. ·      Analytical thinking and problem-solving skills. ·      Ability to work independently and as part of a team.   Qualified applicants should submit their detailed applications on or before Friday 22nd  August, 2025 to https://www.bollard.co.ke/careers/