The Medical Officer provides direct patient-centered clinical care, diagnostic evaluation, and treatment management across outpatient and primary care functions at the facility. This role is responsible for ensuring superior clinical outcomes, enforcing strict quality control and patient safety protocols, maintaining thorough electronic medical records, and collaborating with multidisciplinary healthcare teams to advance overall health service delivery. ​Key Responsibilities ​Clinical Assessment & Patient Care ​Conduct detailed clinical evaluations, history taking, and physical examinations for outpatients and walk-in clients. ​Formulate accurate clinical diagnoses, order appropriate baseline diagnostic tests, and interpret laboratory and radiological investigation results. ​Develop, implement, and monitor evidence-based management plans, prescribing pharmaceuticals in compliance with national treatment guidelines. ​Perform minor outpatient surgical procedures and offer emergency resuscitation and stabilization prior to referral when necessary. ​Quality Assurance, SOPs & Patient Safety ​Implement and uphold Standard Operating Procedures for infection prevention, clinical risk management, and patient care delivery. ​Conduct continuous clinical audits, mortality or morbidity reviews, and quality control checks to drive clinical performance improvements. ​Monitor medical supplies, emergency drug trays, and diagnostic equipment in coordination with operational leads to ensure emergency preparedness. ​Medical Records, Documentation & Statutory Compliance ​Maintain timely, comprehensive, and legible digital and physical medical notes for all client encounters, ensuring patient confidentiality and data privacy. ​Complete statutory health notifications, medical reports, and insurance authorization forms in accordance with regulatory mandates. ​Ensure full personal and operational compliance with the guidelines set by the Kenya Medical Practitioners and Dentists Council (KMPDC) and relevant health authorities. ​Patient Education & Health Promotion ​Counsel patients and families regarding diagnosis, treatment compliance, lifestyle modifications, and preventive healthcare strategies. ​Participate in community health outreach programs, wellness clinics, and corporate health screening initiatives organized by Nedic Pro. ​Facilitate continuous medical education (CME) sessions and peer case reviews to support internal clinical capacity building. ​Key Qualifications & Competencies ​Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent medical degree from a recognized institution. ​Active registration with the Kenya Medical Practitioners and Dentists Council (KMPDC) with a valid annual practicing license. ​Minimum of 1 to 3 years of clinical post-internship experience in a busy hospital or outpatient clinical environment. ​Valid Professional Indemnity Insurance cover. ​Demonstrated experience with Electronic Medical Records (EMR) software and standard healthcare technology platforms. ​Sound clinical acumen, empathetic communication skills, and robust crisis management capabilities.

The Finance Manager oversees all accounting functions, financial reporting, and fiscal compliance mechanisms of the Hospital. This role is responsible for maintaining the accuracy of financial records, managing tax compliance, managing cash flow, and providing senior management with actionable financial insights to drive operational efficiency and overall business performance. Key Responsibilities Financial Reporting & General Ledger Management ·       Direct month-end and year-end financial closing processes to produce timely and accurate financial statements (Income Statement, Balance Sheet, Cash Flow). ·       Oversee general ledger accounts, reconciliation processes, and journal entries to ensure full compliance with International Financial Reporting Standards (IFRS) and local regulatory guidelines. ·       Audit transactions across departments to maintain data integrity across accounting systems and enterprise resource planning software. Cash Flow Management & Treasury Operations ·       Monitor daily cash flows, perform banking reconciliations, and manage working capital to optimize liquidity. ·       Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, enforcing aging limits and credit control policies. ·       Oversee payroll processing, statutory deductions, and vendor disbursement schedules. Taxation, Compliance & Audits ·       Ensure full compliance with Kenyan and statutory tax obligations (e.g., NSSF, SHA, PAYE, withholding taxes). ·       Lead external and internal audit processes, serving as the primary liaison for auditors, tax authorities, and financial regulatory institutions. ·       Establish and maintain strong internal financial controls to safeguard company assets and mitigate financial risks. Budgeting & Cost Control ·       Assist executive leadership in preparing annual budgets, departmental operating models, and financial forecasts. ·       Perform monthly variance analyses comparing actual operational costs against budgeted targets, highlighting areas for cost reduction. ·       Monitor equipment, inventory, and capital expenditures in coordination with operational and procurement leads. Key Qualifications & Competencies ·       Bachelor’s degree in Accounting, Finance, or a related field. Professional accounting certification (CPA, ACCA, or equivalent) is required. ·       Minimum of at least 4 - 6years of progressive accounting experience, with at least 2–3 years in a senior accountant, finance manager, or chief accountant role. ·       Proficient in accounting software and ERP systems (e.g., Microsoft Dynamics NAV, Sage, QuickBooks, or SAP), alongside advanced Microsoft Excel capabilities. ·       Expert knowledge of Kenyan tax laws, financial reporting regulations, internal control frameworks, and budget management. ·       Exceptional analytical skills and attention to details.

The Triage Nurse is responsible for initial patient reception, rapid health assessment, and clinical risk prioritization during field missions and outreach operations. The role ensures patients are systematically evaluated, accurately categorized based on acuity, and safely routed to appropriate clinical services. Key Roles & Responsibilities ​Patient Assessment & Prioritization ·       ​Conduct immediate, high-accuracy clinical intake and vital signs assessments (blood pressure, pulse, temperature, oxygen saturation, glucose levels) for incoming patients. ·       ​Evaluate patient symptoms, medical histories, and chief complaints to determine level of urgency using standard clinical triage protocols. ·       ​Identify emergency or high-risk cases requiring immediate medical intervention and route them immediately to attending physicians or emergency care. ​Patient Flow & Field Operations Support ·       ​Manage patient queuing and flow to optimize throughput and reduce waiting times in field environments and mobile clinic settings. ·       ​Register patient details and log accurate intake observations into electronic health records (EHR) or paper intake registers. ·       ​Coordinate with field team members (physicians, lab technicians, billing officers) to ensure smooth transitions between assessment, consultation, and treatment stations. ​Basic Clinical Interventions & First Aid ·       ​Administer immediate basic life support (BLS), emergency first aid, or stabilization protocols when required prior to physician evaluation. ·       ​Provide health education, pre-test counseling, and clear instructions to patients regarding their intake process and care steps. ·       ​Assist in maintaining clinical supply inventory, ensuring emergency medication kits and diagnostic equipment (e.g., triage monitors, glucometers) are functional and fully stocked.   ​   Safety, Compliance & Infection Control ·       ​Enforce strict infection prevention and control (IPC) standards, including hand hygiene, personal protective equipment (PPE) compliance, and sanitization of intake areas. ·       ​Ensure patient data privacy, confidentiality, and professional ethical standards during all field interactions. ·       ​Document and report clinical incidents, equipment malfunctions, or field safety concerns to the Medical superintendent ​Key Competencies & Qualifications ·       ​Diploma or Bachelor’s Degree in Nursing, Kenya Registered Community Health Nursing (BSN / KRCHN or equivalent). ·       Minimum of 2+ years of clinical nursing experience in acute care, emergency departments, outpatient clinics, or mobile health outreach settings ·       ​Active registration and valid practicing license from the Nursing Council of Kenya (NCK). ·       Current certification in Basic Life Support (BLS) is required; Advanced Cardiac Life Support (ACLS) is an added advantage. ·       ​Proficiency in rapid clinical assessment, strong crisis prioritization skills, high emotional intelligence, and clear communication under fast-paced field conditions.

The Laboratory Technologist leads diagnostic testing, specimen collection, and clinical lab operations across facility's mobile outreach deployments and health facilities. The role ensures fast, accurate, and quality-controlled diagnostic results to support clinicians in making sound medical evaluations in diverse field settings. Key Responsibilities Specimen Collection & Diagnostic Testing ·       Perform phlebotomy and collect, label, and process biological samples (blood, urine, stool, swabs) following strict sterile protocols. ·       Conduct routine and specialized laboratory analyses, including hematology, clinical chemistry, parasitology, urinalysis, and rapid diagnostic tests. ·       Record, verify, and upload diagnostic test results promptly into electronic health records (EHR) or physical laboratory logs for clinical review. Laboratory Quality Assurance & Biosafety ·       Establish and maintain internal quality control (IQC) protocols and participate in external quality assessment (EQA) schemes. ·       Enforce biosafety measures, infection control guidelines, and hazardous waste disposal standards in mobile and fixed lab units. ·       Calibrate, troubleshoot, and maintain laboratory analyzers, microscopes, and cold-chain storage equipment.   Inventory & Field Logistics Management ·       Monitor stock levels of diagnostic reagents, testing kits, collection tubes, and protective consumables to prevent stock-outs during field missions. ·       Manage cold-chain integrity for temperature-sensitive reagents and biological samples during transport and mobile deployments. ·       Coordinate with procurement to track expiration dates and ensure proper disposal of expired reagents. Compliance & Record Management ·       Ensure full compliance with national medical laboratory board standards, statutory health guidelines, and corporate operating policies. ·       Protect patient confidentiality and adhere to strict data privacy standards for all laboratory records. ·       Audit laboratory logs and assist in preparing weekly and monthly diagnostic metrics reports for clinical leadership.   Key Qualifications & Competencies ·       Diploma or Bachelor’s Degree in Medical Laboratory Sciences or related field is highly preferred. ·       Active registration and valid practicing license from the Kenya Medical Laboratory Technicians & Technologist Board (KMLTTB)  ·       Minimum of 2 - 3 years of experience as a practicing laboratory technologist in a hospital, diagnostic center, or mobile outreach project. ·       procedures, quality control framework, and cold-chain logistics. ·       Strong technical troubleshooting skills and adaptability in field environments.

The Pharmaceutical Technologist will primarily be responsible for providing quality services to clients by dispensing medications, giving pharmacological information, ordering and managing the stocks of medicines and supplies.   Key Responsibilities ·       Scrutinize Patients Treatment Sheets and prescriptions for suitability of prescribed drugs in relation to dosing accuracy, drug interaction and route of administration. ·       Provide drug information to patients, clinical officer, nurse and other medical staff. ·       Timely and accurate posting of dispensed drugs for billing purposes. ·       Place orders for stock replenishment to the pharmacy store to maintain optimal stock levels. ·       Participate in regular monitoring of drugs for expiry. ·       Compounding, re-packaging and dilution of drugs according to laid down guidelines. ·       Counsel patients appropriately to ensure adherence to drug therapy. ·       Participate in stock taking exercise and ensure timely explanation of stock variances. ·       Train and supervise pharmaceutical technologists’ interns. ·       Enter prescription orders into the computer and making labels appropriately. ·       Prepare periodic management reports. ·       Receive drugs and verify against the stock transfer printout. ·       Perform stock count and stock movement analysis. ·       Shelving of items appropriately.   Key Qualifications and Experience ·       Have a Diploma in Pharmacy from an institution approved by Pharmacy and Poisons Board ·       Minimum of 2 years of experience in Hospital Pharmacy. ·       Excellent communication, interpersonal and analytical skills; pays attention to details ·       Computer literacy, with proficiency in Microsoft Office Suite ·       Ability to work effectively with a team in a culturally diverse environment ·       Have a valid practicing license from Pharmacy and Poisons Board.

The Nutritionist designs, manages, and delivers nutritional assessments, dietary counseling, and therapeutic nutrition interventions across facility's mobile outreach operations and wellness programs. The role focuses on preventative health, management of lifestyle and metabolic diseases, and targeted nutritional care for diverse patient demographics. ​ Key Responsibilities ​Nutritional Assessment & Care Planning ·       Conduct comprehensive anthropometric and nutritional assessments (e.g., BMI, body composition analysis, dietary recall, clinical history) during mobile clinic visits and corporate wellness programs ·       Formulate evidence-based, customized dietary plans and lifestyle modification strategies tailored to patient health profiles, cultural preferences, and socio-economic factors. ·       ​Provide clinical nutritional management for patients with chronic non-communicable diseases (e.g., diabetes, hypertension, obesity, cardiovascular conditions) and acute nutritional deficiencies.   ​Education & Community Outreach ·       ​Design and deliver group health education sessions, corporate wellness workshops, and community nutrition talks. ·       ​Develop clear, accessible educational materials such as meal guide charts, nutritional brochures, recipe guidelines) for diverse target audiences. ·       ​Provide pre- and post-natal nutritional counseling, as well as infant and young child feeding guidelines during maternal/child outreach initiatives.   ​Cross-Functional Collaboration & Field Integration ·       ​Partner closely with Clinicians, Triage Nurses, and Mobile Clinic Managers to provide integrated primary care and holistic management plans. ·       ​Maintain precise patient records, documenting nutritional assessments, progress notes, and counseling outcomes in the electronic health record system. ·       ​Refer high-risk clinical cases or severe acute malnutrition patients to specialized healthcare facilities when necessary.  Program Monitoring & Compliance ·       ​Monitor, log, and analyze patient health outcomes and dietary compliance metrics to evaluate service effectiveness. ·       ​Manage inventory and quality control for specialized nutritional supplements, meal plans, and diagnostic measurement tools used in the field. ·       ​Adhere to national nutrition guidelines, statutory healthcare regulations, and patient confidentiality standards.   ​Key Competencies & Qualifications ·       ​Bachelor’s Degree or Higher Diploma in Human Nutrition and Dietetics or equivalent qualification. ·       ​Active registration and valid practicing license from the Kenya Nutritionists & Dieticians Institute. ·       ​At least 2 – 3 years of professional experience as a practicing nutritionist or dietitian in clinical, community outreach, corporate wellness, or mobile clinic environments. ·       ​Strong expertise in clinical dietetics, preventive health education, anthropometric techniques, and patient-centered counseling. ·       Excellent interpersonal and public speaking capabilities in diverse field settings.

The Receptionist attends to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.   Duties and Responsibilities ·       Greet and attend to patients in person and over the phone. ·       Professionally assist doctors, staff, visitors, and patients. ·       Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. ·       Answer all phone calls in a professional and courteous manner. ·       Maintain confidentiality of all doctor, staff, and patient information. ·       Schedule appointments between doctors and patients. ·       Liaise between medical departments with discretion and professionalism ·       Adhere to policy and procedures during all activates. ·       Assist with admissions/treatment as per agreed protocols. ·       Ensure that stock levels are adequate and orders are made timeously. ·       Communicate medical results to patients under clinical supervision. ·       Complete accurate documentation of patient visits. ·       Register patients according to established protocols ·       Assist patients to complete all necessary forms and documentation including medical insurance ·       Ensure patient information is accurate including billing information ·       Inform patients of medical office procedures and policy ·       Maintain and manage patient records ·       Facilitate co-pays and payments by informing the Patients ·       Report statistics as required ·       Schedule hospital admissions, tests, scans and outside appointments for patients ·       Complete other clerical duties as assigned ·       Ensure reception area is well maintained, neat and clean ·       Safeguard patient privacy and confidentiality   Key Qualifications and Experience ·       Diploma or Degree in Front Office Management, Secretarial Studies, Business Administration or related field is required ·       Certification in front office Operations will have an added advantage ·       Minimum of 2 years of experience at a healthcare facility in a medical receptionist role(essential). ·       Knowledge of medical terminology, procedures and diagnosis ·       Knowledge of computer and relevant software applications ·       Knowledge of general administrative and clerical procedures ·       Experience in the healthcare industry will be an added advantage.   Key Competencies and Skills   ·       Communication skills ·       Information collection and management ·       Planning and organizing ·       Attention to detail ·       Customer service skills ·       Adaptability ·       Confidentiality ·       Integrity ·       Dependability ·       Hospitality ·       Courtesy

The role manages, prepares and reviews financial records to ensure precision, regulatory compliance and organizational fiscal health. Key Roles & Responsibilities Conduct food and beverage stock reconciliation to track inventory level Utilize POS system knowledge to process transactions and generate reports Prepare financial reports for management to analyze business performance Job Requirements Previous experience in hospitality and retail accounting Strong knowledge of petty cash management procedures Ability to reconcile food and beverage stock efficiently Familiarity with POS systems and their functionalities Proficient in generating and interpreting management reports

The Bar & Restaurant Accountant oversees all day-to-day financial operations, inventory reconciliation, cost analysis, and accounting functions for our hospitality operations. This role ensures strict control over cash flow, high-turnover beverage or food inventory, vendor payables, payroll, and point-of-sale (POS) batch reconciliations. Key Roles & Responsibilities Sales & Cash Reconciliation. Perform daily reconciliations of POS sales reports against merchant services settlement batches, cash drawers, and gift card balances. Investigate drawer overages or shortages and excessive voids, comps, or promos.   ​Cost of Goods Sold & Inventory Control. Track weekly beverage and food COGS against target benchmarks. Audit physical counts of high-value inventory and calculate variance against theoretical usage to control shrinkage and waste.   ​Accounts Payable & Vendor Management. Verify 3-way matching for food/beverage invoice deliveries, purchase orders, and actual billing rates. Ensure timely payment processing to maximize vendor discounts and prevent supply disruptions.  Process bi-weekly payroll, ensuring compliance with tip pooling/sharing rules, tip credit regulations, overtime calculations, and labor laws. Track labor costs against daily sales percentages. ​Financial Reporting & Compliance. Prepare monthly Profit & Loss (P&L) statements, store-level performance metrics, and balance sheet reconciliations. Manage sales tax, alcohol excise tax filings, and local licensing compliance.   ​Qualifications & Requirements ​Bachelor’s degree in Accounting, Finance, or related field or equivalent experience.  Minimum of ​3–5+ years of accounting experience specifically within the hospitality, restaurant, or bar industry. Proficiency with hospitality POS systems integrated with accounting software e.g., QuickBooks, Xero, Restaurant365. ​Deep understanding of restaurant financial metrics Strong Excel skills and high attention to detail.  

We are seeking a qualified Inventory Controller with strong expertise in supply chain and inventory management to oversee fast‑moving Inventory operations in a trading company serving the hospitality industry. This role is pivotal in ensuring accurate counts, smooth warehouse operations, and efficient order fulfillment through robust systems and processes. Key Responsibilities Warehouse Management: Organize and optimize warehouse layouts, ensuring efficient storage and retrieval of fast‑moving goods. Order Fulfillment: Supervise order pickers, manage sales orders, and streamline process flows for timely delivery. Process Development: Design and implement SOPs, workflows, and systems for the inventory team to enhance operational clarity. Inventory Accuracy: Conduct precise Inventory counts, reconciliations, and variance analysis to maintain data integrity. Receiving and verifying Inventory, reconciling against purchase orders, managing warehouse documentation. Reconciliations, Inventory audits and cycle counts as well as year-end Inventory management. Ability to manage inventory movement and tracking. ERP & Data Tools: Utilize ERP systems and advanced Excel functions (pivot tables, dashboards, macros) for reporting and analysis. MRP & Reordering: Apply Material Requirements Planning (MRP) principles to manage reordering cycles and maintain optimal Inventory levels. Data Reporting: Generate insightful data analysis reports to support decision‑making and improve supply chain efficiency. People Management: Ability to manage teams under their team (order Pickers). Skills & Qualifications Education: Degree/Diploma in Supply Chain Management, Inventory Management, or related field. Experience: 3–5 years in inventory management within trading or hospitality supply industries. Technical Skills: ERP systems proficiency (SAP, Oracle, or similar). Advanced Excel (formulas, pivot tables, dashboards, macros). Knowledge of MRP and reordering strategies. Core Competencies: Sharp analytical and reconciliation skills. Strong organizational and planning abilities. Clear communicator with ability to train and lead inventory teams. Problem‑solver with focus on operational efficiency and accuracy

We are hiring a Digital Marketer to drive acquisition, activation, and retention on both sides of the marketplace — customers seeking construction and maintenance services, and the builders, fundis, and suppliers who fulfil them. This is a hands-on, full-funnel role for someone who can plan a campaign, write the ad copy, brief the designer, launch it, read the dashboard, and adjust — all in the same week. You'll shape how a growing platform builds trust and demand in one of Kenya's largest informal-to-formal economic sectors. What You'll Do • Develop and lead JaGedo's digital marketing strategy and campaign plans across Google, YouTube, Meta, and other digital channels — covering both customer acquisition and builder/service-provider growth. • Generate digital media and creative content by working closely with the Products team and graphic designer(s), ensuring campaigns reflect live product features and service categories. • Qualify leads generated on digital channels — responding promptly and following up until prospects convert to sign-up and verification. • Support the development and consistent application of JaGedo's brand guidelines across every marketing touchpoint. • Share daily updates on active channels and campaigns, and compile a consolidated weekly report for leadership. • Lead video and podcast shoot consultants and crews — from brief to delivery — for testimonials, case studies, and brand storytelling. • Own the creation and upkeep of JaGedo's media pack (company overview, platform stats, brand assets, success stories) for sharing with clients, partners, and builders. • Plan and run paid campaigns, managing budget allocation and optimizing for CAC, cost-per-verified-provider, and ROAS rather than vanity metrics. • Manage and grow JaGedo's social presence (Instagram, Facebook, X/Twitter, LinkedIn) — content calendar, community management, and responsive engagement. • Drive SEO and local search visibility (e.g. “builders near me,” “fundi in Nairobi”) and own app store optimization (ASO) for the Play Store and App Store listings. • Build and run lifecycle marketing — email, SMS, and WhatsApp Business — to activate new sign-ups and re-engage dormant users. • Design and manage referral and incentive programs to accelerate word-of-mouth growth on both sides of the marketplace. • Track performance in GA4, Meta Business Suite, and app analytics (e.g. Firebase); build dashboards that feed the daily/weekly reporting cadence. • Identify and manage partnerships — hardware suppliers, real estate agents, fundi associations, SACCOs, or local influencers — and steward relationships with any external agencies or vendors. What You'll Bring • 3–5 years of hands-on digital marketing experience, ideally at a marketplace, platform, fintech, proptech, or other two-sided-growth business in Kenya or East Africa. • A track record of running paid social and search campaigns you can defend with numbers — CAC, conversion rate, ROAS — not just reach and impressions. • Working knowledge of SEO, content marketing, and app store optimization. • Comfort with analytics tooling: GA4, Meta Business Suite/Ads Manager, and ideally app analytics such as Firebase or Mixpanel. • Fluency in Kenya's digital context — M-Pesa and mobile money behavior, WhatsApp Business as a channel, and how Kenyans actually use social media and search. • Strong copywriting instincts and enough visual/video sense to brief a designer or editor and know when the output is right. • A builder's mindset: comfortable in a lean team, wearing multiple hats, and moving from strategy to execution without waiting for a bigger team to arrive. Nice to Have • Prior marketing experience in construction, real estate, home services, or another trades/blue-collar marketplace. • Basic design or video-editing skills (Canva, CapCut, or similar) for fast-turnaround content. • Fluency in Kiswahili and English for localized, on-the-ground content. How Success Is Measured • Customer and service-provider acquisition cost (CAC), tracked separately for each side of the marketplace. • App installs, sign-up-to-verification conversion rate, and activation rate (first job posted / first job completed). • Paid channel ROAS and organic/search share of new sign-ups over time.

Job Title: Assistant Production Manager Department: Production & Operations Location / Workstation: Kikuyu-Workshop Reports to: Production Manager Direct reports: Technicians Job Purpose The Assistant Production Manager supports the Production Manager in planning, coordinating, and overseeing production operations to ensure timely, high-quality output. This role assists in workflow optimization, resource allocation, and team supervision while ensuring adherence to safety, quality, and efficiency standards. The Assistant Production Manager acts as a critical link between production staff, quality control, and dispatch, and maintains constant communication with the showroom team to align production with order requirements and product availability, directly contributing to operational excellence and customer satisfaction. Key Responsibilities / Duties / Tasks Assist in planning daily, weekly, and monthly production schedules in line with showroom orders and priorities. Monitor production processes and workflow to meet quality, safety, and delivery standards for blinds, curtains, shading solutions, and furniture. Supervise production staff and provide guidance on operational tasks. Coordinate with supervisors to ensure efficient use of manpower, materials, and equipment. Identify production bottlenecks and recommend process improvements. Support the Production Manager in implementing best practices and operational policies. Maintain production records, including daily output, downtime, and resource utilization. Ensure adherence to safety protocols and regulatory compliance. Step in for the Production Manager during their absence. Facilitate communication between production, quality control, dispatch, logistics, and showroom teams. Monitor production to ensure timely fulfillment of showroom and customer orders. Provide regular updates to the showroom on production progress and product availability. Assist in training and mentoring new production staff. Ensure production meets aesthetic, functional, and quality standards for Vitendi products. Job Dimensions: I. Financial Responsibility: Assist in optimizing resource usage to reduce waste and production costs. Monitor adherence to production budgets under the supervision of the Production Manager II. Working Conditions: Primarily workshop-based with routine coordination with the showroom. Requires active physical presence for team supervision, production monitoring, and showroom alignment. Regular interaction with production staff, supervisors, QC, logistics, and showroom personnel Job Competencies (Knowledge, Experience and Attributes / Skills). Academic Qualifications Degree or Diploma in Production/Industrial Engineering, Manufacturing, or related field preferred. Professional Qualifications / Membership to professional bodies Certifications in Production Management, Lean Manufacturing, or Operations Management are an advantage Work experience required. 3–5 years of experience in production or manufacturing, preferably with team supervision and workflow management exposure. Experience coordinating production with sales or showroom teams is highly desirable. Experience supporting or supervising production teams and coordinating daily workflows. Demonstrated ability to use computer systems to manage production schedules, track progress, and maintain accurate production records. Functional Skills: Production planning and workflow optimization Team management and supervision Reporting and documentation Knowledge of safety and quality standards ERP or production management software proficiency (preferred) Coordination with showroom and order fulfilment teams Behavioural Competencies/Attributes Leadership and decision-making Strong communication and coordination skills Problem-solving and analytical thinking Attention to detail and organizational skills Reliability, integrity, and initiative Customer-focused mindset (ensuring timely, quality output aligned with showroom needs)

Job Title:Business Development Executive Department: Sales and Showroom Operations Location / Workstation: Showroom and field Reports to: Managing Director Direct reports:None Job Purpose The Business Development Executive is responsible for generating sales leads, converting walk-in and referred clients, and building strong customer relationships by leveraging the showroom as a primary customer engagement and conversion point. This role works closely with the Customer Success Team to ensure all client specifications are accurately captured, production-ready, and delivered within agreed timelines. Beyond managing existing client opportunities, the Business Development Executive also plays a key role in creating market demand, identifying and engaging new customer segments, and securing new projects or business partnerships that contribute to the company’s long-term growth. Key Responsibilities / Duties / Tasks Establish and engage with new clients in a professional manner, leveraging expert product knowledge to effectively convert them into paying customers. Identify and approach potential clients in sectors like interior design, architecture, real estate, and corporate procurement, expanding the client base through networking and outreach. Qualify and follow up on leads from various channels (walk-ins, social media, referrals, campaigns), guiding them to close deals. Prepare and present tailored quotations, proposals, and presentations based on client needs, ensuring alignment with product offerings and budgets. Lead negotiations and manage the sales process from initial contact through to contract agreement. Maintain accurate records of leads, opportunities, and client profiles in the CRM system, ensuring timely updates and follow-ups. Collaborate with the Customer Success Team Lead to ensure a smooth client onboarding process and provide timely updates and post-sale support. Work closely with the showroom and logistics teams to ensure accurate order entry, fulfillment timelines, and on-time delivery, proactively addressing potential issues. Build and maintain strong relationships with existing clients, focusing on fostering repeat business and generating referrals. Monitor client feedback and escalate concerns to relevant departments to ensure high levels of customer satisfaction. Conduct site visits as needed to offer consultations, assist with product recommendations, or resolve client issues. Stay informed about competitors, market trends, and industry pricing to maintain the company’s competitive edge. Regularly update product knowledge to offer clients expert advice on features, customization, and design options. Participate in cross-functional planning meetings to ensure alignment with company goals and customer expectations. Support the marketing team in campaigns, product launches, open days, and exhibitions to generate awareness and business growth. Assist in showroom merchandising, product displays, and maintaining showroom cleanliness to enhance customer experience. Identify new market segments or customer types to generate fresh business opportunities and revenue streams. Provide management and product development teams with insights based on customer feedback and market analysis to improve product offerings and customer satisfaction. Job Dimensions: Financial Responsibility: Contributes directly to monthly and quarterly revenue targets. Advises on discounts and promotional pricing within pre-approved margins. Assists in tracking payment status and ensuring timely collections in coordination with the Customer Success team. Working Conditions: Primarily based at the showroom with regular field visits to client sites, vendor meetings, or events. High level of collaboration with internal teams: customer success, logistics, and showroom operations. Job Competencies (Knowledge, Experience and Attributes / Skills). Academic Qualifications Diploma or bachelor’s degree in Sales, Marketing, Business Administration, Interior Design, or related field. Professional Qualifications / Membership to professional bodies CRM or Sales certification (preferred). Training in customer service or interior solutions (an added advantage) Work experience required. 5 years in business development or showroom sales, ideally in furniture, interior products, or home improvement sectors. Functional Skills: Behavioural Competencies/Attributes: Lead generation and conversion Sales presentations and negotiation CRM and pipeline management Client needs analysis and product knowledge Coordination across departments Time and task management Client-first, solutions-oriented mindset Professional, personable, and persuasive Excellent communicator and team player Proactive problem-solver Strong follow-up and organizational habits Adaptable to changing needs and high-pressure situations

The Business Development Executive (BDE) is responsible for driving business growth by identifying new business opportunities, developing long-term client relationships, and expanding the Company's market presence within the furniture and flooring industry. The role focuses on engaging prospects, understanding customer requirements, building trust, and converting opportunities into profitable sales while ensuring high levels of customer satisfaction and retention. ● Position Type: Full-time Onsite ● Location: Nairobi, Kenya ● Reports To: Head of Sales Key Responsibilities Relationship Building & Networking Leverage qualified leads and insights from the Lead Generator to connect with architects, designers, contractors, distributors, and corporate clients. Build and maintain strong, trust-based relationships with industry decision-makers. Actively network at industry events, trade shows, and forums to expand the company’s reach. Sales & Opportunity Conversion Conduct meetings, presentations, and product demonstrations with potential clients. Provide right input and timely information to assist the support team to develop tailored proposals and solutions to meet your client’s requirements. Follow up and follow through with the clients to get feedback on the proposals shared by tweak to adjust feedback. Negotiate contracts and close deals that align with company goals. Manage and grow accounts to ensure long-term partnerships. Collaboration & Strategy Work closely with the Lead Generator to share feedback on lead quality and market insights. Collaborate with marketing to align outreach campaigns with client needs. Provide input into pricing strategies, product development, and market positioning. Reporting & Performance Maintain accurate records of interactions, opportunities, and pipeline progress in the CRM system. Deliver regular reports on relationship-building efforts, sales activities, and revenue outcomes. Achieve and exceed sales targets and business growth KPIs. Skills & Knowledge ​Functional Skills ​Proven ability to convert qualified leads into clients and manage long sales cycles. ​Segmenting leads by industry, geography, or business size. ​Tracking KPIs such as conversion ratios, pipeline velocity, and deal value. ​Forecasting sales performance accurately. ​Understanding basic contract terms and risk management in deals. ​Closing deals with appropriate margin considerations. ​Account farming, including identifying cross-selling and upselling opportunities. ​Building business cases to justify ROI for clients. ​Understanding pricing models and profit margins. ​Behavioral Skills Excellent interpersonal and relationship management skills. ​Strong negotiation, presentation, and communication abilities. ​Generic Skills ​Experience with CRM tools (such as HubSpot, Salesforce, SAP, Microsoft Dynamics, etc.). ​Ability to generate weekly/monthly reports on pipeline, closures, and revenue. Critical Non-Negotiable Attributes ​Relationship-Oriented. Skilled at building trust, credibility, and long-term client connections. ​Commercially Astute. Understands both client needs and business priorities and aligns them effectively. ​Persuasive Communicator. Confident in presenting solutions, negotiating terms, and influencing decision-makers. ​Resilient & Goal-Driven. Thrives in a competitive environment, motivated by targets and results. Minimum Requirements ​Education ​Bachelor’s degree in Business, Marketing, Sales, or a related field. ​Relevant Experience ​3–5 years of proven experience in business development, sales, or key account management (preferably in a B2B environment). ​Demonstrated track record of identifying, nurturing, and converting qualified leads into long-term clients. ​Proven experience effectively managing complex and extended sales cycles. ​Proven ability to develop strategic client relationships. ​Experience negotiating commercial agreements. ​History of consistently achieving or exceeding sales and revenue targets. ​Strong consultative selling skills to understand client needs, present tailored solutions, and close high-value opportunities. ​Basic knowledge of the furniture, flooring, interior design, or construction sector is highly desirable.

The purpose of this role is to provide visionary leadership capable of balancing commercial growth, operational excellence, governance, people development and customer experience across the Company's hospitality and hospitality education businesses. The successful candidate will be expected to strengthen organisational systems, improve financial performance, build high-performing teams and foster a culture of accountability and continuous improvement while ensuring both the Hotel and the School achieve their strategic objectives. Key Accountability Areas 1. Strategic Leadership Provide strategic leadership to the company. Translate the Company's vision into measurable business outcomes. Develop and implement annual business plans aligned to the Company's strategic objectives. Identify opportunities for business growth, diversification and innovation. Build strategic partnerships that strengthen the Company's market position. Foster a culture of accountability, integrity and continuous improvement. 2. Business Performance and Growth Drive sustainable revenue growth across all business units. Improve profitability and operational efficiency. Identify new revenue streams and business opportunities. Monitor organisational performance against agreed targets. Lead strategic initiatives that enhance long-term sustainability. Ensure effective performance management across all departments. 3. Hotel Operations. Provide executive leadership for all hotel operations to ensure operational excellence and exceptional guest experiences. Key responsibilities include: Accommodation Operations. Food and Beverage Services. Conferences and Events. Catering Services. Sales and Marketing. Guest Experience. Housekeeping. Front Office. Maintenance and Engineering. Security. Quality Assurance. The General Manager shall ensure that hotel operations consistently deliver high-quality service, operational efficiency and strong commercial performance. 4 Wigot School of Hospitality Provide executive oversight of the Wigot School of Hospitality, ensuring that it achieves its strategic, operational and financial objectives while maintaining the highest standards of hospitality education and regulatory compliance. Working closely with the Principal, the General Manager shall: Provide strategic leadership and oversight of the School. Ensure achievement of the School's strategic and financial objectives. Support implementation of the School's strategic plan. Ensure compliance with all applicable TVET and education regulatory requirements. Strengthen partnerships with industry, employers and academic institutions. Support the continued growth and sustainability of the School. Foster collaboration between the Hotel and the School to maximise practical learning opportunities while respecting the School's independent operational objectives. Monitor the School's performance through agreed Key Performance Indicators and regular reporting by the Principal. 5. Financial Leadership Lead preparation and implementation of annual budgets. Drive revenue optimisation and profitability. Ensure prudent financial management and cost control. Strengthen cash flow management. Oversee procurement and inventory management. Protect Company assets. Strengthen internal financial controls. Ensure timely and accurate financial reporting. Monitor debtors, creditors and working capital. Governance, Risk and Compliance Ensure implementation of Board policies and resolutions. Strengthen governance and accountability across the organisation. Ensure compliance with all statutory and regulatory requirements. Identify and manage organisational risks. Strengthen internal controls and operational policies. Ensure accurate and timely reporting to the Managing Director and Board. Promote ethical leadership and sound corporate governance. 7. People and Culture Build and lead a high-performing management team. Develop leadership capability throughout the organisation. Drive performance management and accountability. Promote employee engagement and staff development. Support succession planning and talent management. Foster a positive organisational culture aligned with the Company's values. . Customer Experience and Brand Champion service excellence across all business units. Enhance guest satisfaction and customer loyalty. Protect and strengthen the Wigot brand. Ensure effective complaint resolution. Promote innovation in customer experience. Maintain high hospitality service standards. 8. Stakeholder and Partnership Management Build strong relationships with customers, suppliers and business partners. Represent the Company with government agencies, regulators and industry associations. Strengthen partnerships supporting both the Hotel and the School. Maintain productive relationships with the local community and other stakeholders. Key Qualifications and Requirements Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management or a related field from a recognised university. Master's Degree in Business Administration (MBA), Hospitality Management or a related discipline. Professional qualifications in hospitality management, finance, leadership or corporate governance will be an added advantage. The successful candidate must demonstrate a strong track record of executive leadership within the hospitality industry. A minimum of fifteen (15) years of progressive professional experience, with increasing levels of responsibility with at least seven (7) years in senior hotel leadership, serving as a General Manager, Resident Manager, Hotel Manager, Director of Operations or an equivalent executive leadership role within a reputable hotel or hospitality organisation. Proven experience leading multi-department hospitality operations. Demonstrated responsibility for financial management, budgeting and commercial performance. Experience reporting to Boards of Directors or business owners. Proven experience leading organisational transformation and change. Demonstrated ability to build high-performing leadership teams. Strong understanding of governance, risk management and corporate compliance. Experience overseeing hospitality education, training institutions or learning and development functions will be an added advantage. Skills Required; Strategic Leadership Commercial Acumen Financial Management Business Development Governance and Accountability Operational Excellence People Leadership Communication and Influence Stakeholder Management Negotiation Skills Problem Solving Innovation Change Management Emotional Intelligence Integrity and Professionalism Decision making

Job Title: Business Development Consultant – HR Consulting Services Location: Nairobi, Kenya. Employment Type: Full-time Reports To: Managing Partner Job Summary We are seeking a highly motivated Business Development Consultant to expand our client base and drive revenue growth for our HR consulting services. The ideal candidate will have proven B2B sales experience, strong industry connections, and the ability to sell HR solutions to SMEs, corporates, and multinational clients. Job Roles & Responsibilities 1. Business Development & Sales Growth Identify and target potential clients needing HR outsourcing, Training, Recruitment, and Advisory services. Develop and execute sales strategies to meet and exceed revenue targets. Conduct market research to identify trends, competitor offerings, and new business opportunities. Prepare and deliver compelling proposals, presentations, and pitches to key decision-makers (HR Managers, CEOs, MDs). Filling me of Tender documents. 2. Client Acquisition & Relationship Management Build and maintain strong relationships with HR leaders, business owners, and executives. Understand client pain points and recommend tailored HR solutions. Ensure high client satisfaction to foster long-term partnerships and referrals. 3. Product Knowledge & Solution Selling Stay updated on Kenyan labor laws, HR trends, and industry best practices. Effectively communicate the value of Bollard Consulting’s services to prospective clients. Collaborate with the consulting team to design customized HR solutions. 4. Sales Reporting & Pipeline Management Maintain an organized sales pipeline using CRM tools (e.g., Salesforce, HubSpot). Provide regular sales reports, forecast and market feedback to the management Job Requirement Qualifications & Skills Bachelor’s degree in Business, Human Resources, Marketing, or related field Minimum 3+ years in B2B sales, preferably in HR consulting, recruitment, training, or outsourcing services. Excellent negotiation, presentation, and closing abilities. Networking: Existing relationships with HR professionals, business leaders, and industry associations. Proficiency in CRM software, MS Office, and virtual meeting tools

Job Title: Growth & Partnerships Lead Location: Nairobi/Kisumu, Kenya Experience Level: 3+ Years Employment Type: Full-Time Remuneration: Ksh 60,000 + commissions Reports To: Chief Executive Officer (CEO) Role Profile: We are seeking a highly driven, energetic, and commercially minded Growth & Partnerships Lead to support the growth and commercialization of our core business operations. This role sits at the intersection of sales, partnerships, business development, marketing coordination, and growth execution. The ideal candidate is highly proactive, target-oriented, relationship-driven, and capable of operating effectively within a fast-paced startup environment. The candidate should be comfortable engaging partners, driving business growth initiatives, supporting campaigns, and contributing to the successful launch and adoption of launching new initiative. This is a high-impact role for someone who can think strategically, execute operationally, and contribute directly to company's growth journey. Key Roles & Responsibilities S/he shall undertake the following responsibilities: 1. Partnerships & Business Development ● Identify, engage, and onboard strategic partners including real estate companies, SACCOs, developers, NGOs, diaspora associations, property managers, and land sellers. ● Build and maintain partnership pipelines and relationship networks. ● Coordinate partnership meetings, follow-ups, presentations, and engagement activities ● Support development of partnership proposals, collaboration frameworks, and MoUs ● Drive referral partnerships and strategic collaboration opportunities. 2. Sales & Pipeline Growth ● Generate and qualify business leads and opportunities. ● Support customer acquisition and conversion initiatives. ● Maintain updated CRM and sales pipeline records. ● Follow up prospects and opportunities consistently to support deal conversion. ● Support proposal preparation, pitch coordination, and client engagement processes. ● Contribute towards achievement of monthly pipeline and growth targets. 3. Marketing & Campaign Execution ● Coordinate execution of growth and marketing campaigns including the DiBuBuMa (Discover.Buy.Build.Manage) campaign. ● Support social media engagement and digital outreach initiatives. ● Coordinate WhatsApp, LinkedIn, email, and community engagement campaigns. ● Support content coordination and brand visibility initiatives. ● Assist in driving awareness and adoption of JaGedo V3. 4. JaGedo V3 Launch & Community Engagement ● Support commercialization and visibility activities for the launch of JaGedo V3. ● Coordinate stakeholder invitations, launch engagements, demos, and activations. ● Support webinars, community outreach, networking events, and strategic engagements. ● Drive diaspora and community engagement initiatives. 5. Reporting & Performance Tracking ● Prepare weekly and monthly growth and activity reports. ● Maintain updated partnership, marketing, and pipeline reports. ● Track progress against monthly deliverables and scorecard KPIs. ● Provide growth insights, recommendations, and improvement opportunities. Key Qualifications & Experience Required ● 3+ years relevant experience in sales, partnerships, business development, marketing, or growth roles; ● Experience in startups, technology, construction, real estate, or related industries is an added advantage ● Strong communication and negotiation skills. ● Strong networking and relationship-building ability. ● Highly energetic and self-driven personality. ● Strong execution and ownership mindset. ● Commercial and growth-oriented mindset. ● Ability to work independently and meet targets. ● Excellent organizational and follow-up skills. ● Ability to multitask within a fast-paced startup environment. ● Basic understanding of digital marketing and social media engagement. What We Offer ● Opportunity to contribute to a fast-scaling African technology platform. ● Exposure to strategic partnerships and high-impact projects. ● Opportunity to support the launch and growth of JaGedo V3. ● Dynamic and collaborative startup environment. ● Performance-based growth opportunities.

We are currently seeking a proactive, results-driven Sales Representative to expand the client base and increase market presence. The role focuses on acquiring new business, managing client relationships, and driving consistent revenue growth across residential and commercial segments. Key Responsibilities:  Actively identify, prospect, and secure new residential and commercial cleaning clients.  Promote cleaning services and tailor solutions to meet client needs.  Build, manage, and sustain strong client relationships to encourage repeat business.  Conduct site visits, prepare quotations, and close sales deals.  Track leads, sales activities, and performance against targets.  Gather market intelligence and provide feedback to support service improvement.  Collaborate with operations and management teams to ensure service delivery meets client expectations. Requirements  Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.  Proven experience in sales, preferably within cleaning, facilities management, or service based industries.  Strong negotiation, presentation, and communication skills.  Self-driven, target-oriented, and comfortable working in the field.  Basic knowledge of digital marketing and CRM tools is an added advantage. What we offer:  Competitive remuneration with performance – based commissions and incentives  Opportunity to grow within a fast – paced and expanding service business  Supportive and high-performing industrial work environment.

Our client in insurance industry is looking for a customer service and sales assistant. The CSSA will be responsible for helping to develop and implement the Customer service and business development plans and strategies of the company. The expected outcomes of the job are to support revenue growth and brand loyalty. Roles & Responsibilities: Manage the company’s existing customer database and build new leads as per the strategic plan. • Develop successful relationships with the current clients. • Build new relationships with new clients from the key sectors assigned. • Draw up, present and implement sales and marketing strategies that will enhance market share and brand enhancement. • Provide thoughts on marketing materials such as brochures, product profiles, company profile, websites, logo’s, company stationery and catchy phrases. • Identify where the market presence is required including seminars,conferences, useful organisations and forums etc. • To have complete understanding of the company products and their benefits as compared to others in the market and how they meet customer expectation. Personal Skills and Qualities  Excellent people skills.  Excellent customer service skills.  Thorough knowledge of the theory, principles and practices of sales and marketing.  Excellent analytical skills with an ability to influence and play a creative role in the continuing development of the business.  A self-motivated individual who pays due attention to detail and has the ability to build and motivate other team members.  Ability to communicate effectively orally and in writing.  Personal drive to work hard and achieve goals. Experience and Education qualification  1 - 3 year’s work experience in similar area  Bachelor’s degree from a recognized university or a diploma with specialization in Customer service, Marketing, Sales or other business course.  Computer literacy in MS office suite proficiency.  Studying CIM a plus.  Working knowledge of any CRM is a plus.

Our client in insurance industry is actively seeking for a Finance and Supply Chain Assistant. This role involves the following: • Preparing the financial reports of the company. • Invoicing and organizing collection and receipting of all payments and receipts due to the company. • Filing and storage of all source documents and any other important documents in the office and also maintaining an accurate and up to date filing system for accounting records and related vouchers. • Posting entries into the company computerized accounting system. • Preparing monthly reconciliation of all bank accounts. • Checking staff claims for completeness and accuracy. • Reconciling creditors and debtors monthly accounts. • Maintenance of a fixed asset register. • Ensuring compliance with internal controls and recommending on areas for development. • Evaluation and supervision of contract proposals under the supervision of the Executive in charge. • Presentation of pricing to support the Marketing and Sales Executive. • Performance analysis of the different business segments • Management of service providers. • Overseeing internal audit. • Working on budgets and variance analysis. Personal Skills and qualities  Knowledge of the theory, principles and practices of accounting, budgeting and financial management.  Knowledge of the general principles of cost accounting and internal control systems  Good knowledge of the basic principles of accounting software’s.  Good knowledge of the basic principles and practices of auditing.  Excellent analytical skills with an ability to influence and play a creative role in the continuing, development of the business.  A self-motivated individual who pays due attention to detail and has the ability to build and motivate other team members.  Ability to communicate effectively orally and in writing.  Personal drive to work hard and achieve goals. Experience and Education qualification  Bachelor’s degree from a recognized university or a diploma with specialization in Accounting and or Finance.  Studying ACCA/CPA III.  Computer literacy in MS office suite proficiency.  Working knowledge of Quick Books/SAGE is a plus