Our Client, in the Technology sector seeks to recruit a HR Officer who will be responsible for Talent Acquisition and management, Payroll processing, Staff Relations and Performance Management support and day‐to‐day running of administrative operations.   Location: Ruiru  Duties & Responsibilities: In consultation with departmental heads, assist in the development of detailed Job descriptions and the recruitment of new or replacement positions in the organization. Oversee the entire recruitment process once approval for recruitment has been issued. Draft, review, and maintain employment contracts, ensuring alignment with labor laws, HR best practise and organizational policies & procedures. Develop, implement and maintain policies, procedures and programs in order to assure cohesiveness and effectiveness. Develop/review, Manage the design, implementation and administration of compensation programs including job evaluations and salary reviews and administration. Prepare orientation materials for new staff coming into the organization and organize for their detailed orientation into the organization. Record keeping in specific maintain the files of all staff, ensuring that they have all the relevant documentation. Ensure that SMART targets are set and regular performance reviews and feedback given to relevant departments and staff for process and general performance improvement Working with departmental heads, identify training opportunities for staff and facilitate the training of the same through internal and external facilitation. Oversee leave management; maintain leave schedules for staff, ensuring that staff take leave when due. Manage employee benefits (WIBA, Medical Insurance and Pension scheme). Manage employee safety and health matters including regular audits and sensitization of safety and health procedures and compliance Oversee timely preparation and execution of accurate and timely payroll, including handling tax deductions, benefits, and other compensations Manage job separation such as terminations, dismissal and resignations Maintaining employee discipline and handling disciplinary cases end to end inline with Company’s policies, contract of service and labour laws and regulations; Always be upto date with market dynamics, legal and regulatory changes for alignment. Academic & Professional Qualifications ·      Bachelor’s degree in human resource management or business degree with a focus on Human Resource Management. ·      Member of the IHRM(K) ·      A valid practicing certificate from IHRM will be desirable. ·      CHRP will be an added advantage ·      At least 5 years experience in an HR role within telecommunications Industry or the Technology Sector. ·      Hands-on experience in record management and HR Metrics (time of hire, quality of hire, cost of hire and early turnover), ·      Knowledge of Kenya labour laws, government regulations on workplace and employment and HR best practice ·      Proficiency in IT with experience in HRIS ·      Excellent oral and written communication skills.   Knowledge & Skills ·      HR technical skills ·      Good Interpersonal skills & problem solving skills ·      Good presentation skills ·      Proficient in Computer skills i.e. word document, excess and Ms Project ·      Ability to manage large volumes of work; work long hours and weekends. ·      Should possess excellent organizational skills and analytical skills

Our client, a digital services solutions provider seeks to hire a data Analyst who will be responsible for collecting, analysing, and interpreting data to inform business decisions and drive continuous improvement. The ideal candidate will have a strong analytical mindset, proficiency in data analysis tools, and the ability to communicate insights effectively to stakeholders.   Responsibilities ·      Develop and implement statistical models and analytical techniques to extract insights from data. ·      Identify trends, patterns, and correlations within datasets to inform business decisions. ·      Create compelling data visualizations and reports to communicate findings effectively. ·      Collaborate with stakeholders across departments to translate data insights into actionable strategies. ·      Develop and maintain data pipelines and infrastructure for efficient data access and analysis. ·      Monitor data quality and ensure data integrity throughout the analysis process. ·      Participate in the development and implementation of data governance policies. ·      Recommend and implement solutions to improve data collection and analysis processes. ·      Contribute to the development and maintenance of data dictionaries and documentation. ·      Conduct ad-hoc data analysis to support specific business needs. ·      Present data findings and recommendations to technical and non-technical audiences. ·      Continuously learn and expand data analysis skills through training and professional development. ·      Identify opportunities to leverage data analytics to improve overall business performance.   Requirements ·      Bachelor's degree in Data Science, Statistics, Mathematics, or related field. ·      2+ years of experience in data analysis or a similar role. ·      Understanding of statistical concepts and methodologies. ·      Ability to structure, analyze, and extract data according to business requirements ·      Familiarity with data visualization tools like Tableau or Power BI. ·      Experience with programming languages and frameworks such as Python, R or SQL. ·      Experience with data warehousing and data pipelines. ·      Ability to translate data insights into actionable recommendations. ·      Strong analytical abilities, including the ability to gather, organize, analyze, and distribute large volumes of data with precision and attention to detail. ·      Excellent interpersonal and collaborative skills.  

Our client, in the healthcare sector seeks to hire a Hospital Administrator who will be responsible for managing the overall operations of the hospital. This includes overseeing administrative functions, managing staff and resources, developing and implementing policies and procedures, and ensuring compliance with healthcare regulations. The successful candidate will also collaborate with medical staff and other healthcare professionals to improve the quality of patient care and enhance the hospital's reputation.   Key Responsibilities ·      Oversee daily operations of a hospital, including clinical and administrative functions. ·      Provide leadership to hospital staff and manage their training, development, and performance evaluations. ·      Ensure compliance with healthcare regulations and quality standards. ·      Manage and allocate resources effectively to optimize efficiency. ·      Collaborate with medical staff to maintain patient-centered care and optimal outcomes. ·      Develop and manage budgets, financial reports, and administer contracts. ·      Analyze financial and operational data to identify areas for improvement. ·      Ensure hospital facilities and equipment are maintained and operational. ·      Engage in community outreach and develop relationships with relevant stakeholders. ·      Provide strategic planning and direction to hospital board members and leadership.   Requirements ·      Bachelor's degree in Healthcare Administration, Business Administration, or a related field ·      5+ years of experience in healthcare administration or related leadership role ·      Strong understanding of healthcare regulations, policies, and best practices. ·      Strong budgeting and financial management skills ·      Excellent leadership, communication, and interpersonal skills. ·      Critical thinker with strong conceptual and problem-solving skills. ·      Ability to analyze data and make data-driven decisions ·      Proficiency in using healthcare management software ·      Ability to work effectively in a fast-paced and high-pressure environment ·      Attention to detail and commitment to patient care  

Our client, in the financial sector seeks to hire an IT Support Specialist who will ensure all systems operate smoothly and efficiently, providing critical support to both technical and non-technical staff. The position is key to handling day-to-day IT issues, allowing for seamless communication and operations within the company. As the primary point of contact for IT-related queries, the IT Support Specialist will assist in maximizing productivity by resolving technical issues quickly and accurately.   Responsibilities: ·      Installing and configuring computer hardware, software, systems, networks, printers, and scanners. ·      Monitoring and maintaining computer systems and networks, responding promptly to service issues and requests. ·      Setting up accounts for new users and managing access permissions and passwords. ·      Evaluates expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manage workload and system requirements. ·      Provides technical support, identifying, investigating, and resolving users problems with computer software and hardware ·      Applies knowledge of computer software, hardware, and procedures to solve problems. ·      Testing and evaluating new technology to ensure compatibility and efficiency with existing systems. ·      Assessing the functionality of systems and ensuring efficient deployment of systems and networks. ·      Safeguarding the data storage systems and managing structured backup processes. ·      Stay up-to-date with the latest technology trends and advancements   Skills and Experience: ·      Bachelors degree in Information Technology, Computer Science or related field ·      At least three years of related experience required. ·      Strong knowledge of computer hardware, software, and networking fundamentals. ·      Familiarity with troubleshooting techniques and diagnostic tools. ·      Familiarity with internet security and data privacy principles. ·      Excellent problem-solving skills and ability to prioritize multiple tasks efficiently. ·      Good communication skills, both verbal and written, with an ability to convey technical information to a non-technical audience.  

Our Client, in the manufacturing sector seeks to hire a Quality Assurance Supervisor who will responsible for supporting the implementation and maintenance of quality assurance systems and procedures. The Job holder will ensure that products and processes meet specified quality and regulatory standards, drive continuous improvements and lead the QA team in daily operations.   Responsibilities ·      Assist in developing and implementing quality assurance policies and procedures. ·      Ensure compliance with regulatory standards (e.g., KEBS, ISO, GMP) and company policies. ·      Conduct regular audits to ensure compliance with internal and external standards. ·      Document and report audit findings, ensuring timely resolution of non-conformities. ·      Supervise QA team members and provide guidance and training as needed. ·      Provide technical support for troubleshooting and quality improvement initiatives. ·      Analyze quality data and prepare reports for management review. ·      Collaborate with other departments to resolve quality issues and implement corrective actions. ·      Monitor production processes to ensure quality standards are maintained. ·      Ensuring manufacturing processes comply with standards at both national and international level. ·      Assist in the preparation of documentation required for regulatory audits ·      Stay updated on industry regulations and trends   Qualifications ·      Bachelor's degree in Quality Management, Engineering, or a related field. ·      Minimum of 3-5 years of experience in quality assurance or a related role. ·      Strong knowledge of QA methodologies, tools, and processes. ·      Strong leadership and team management skills. ·      Knowledge of safety standards and quality control procedures. ·      Knowledge of KAIZEN, FSSC 22000, FSMS (Food Safety Management System), 5-S and TQM ·      (Total Quality Management). ·      Strong analytical skills Proficient computer knowledge. ·      Compliance and implementation of OSHA Act 2007. ·      Understanding of Risk Assessment, Change Management, Equipment Calibration and Validations. ·      Knowledge in Testing and Inspection Documentation and Record Keeping. ·      Problem Solving and Corrective Action Skills.  

Restaurant Manager Our client, in the Hospitality sector seeks to hire a Restaurant Manager. The successful candidate will manage, direct and organize restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.   Responsibilities ·      Assists in the management of the day to day operation of the Restaurant staff, leading by example, to achieve the highest level of guest satisfaction ·      Inventory management – Order and manage food, drinks and supplies, keep track and minimize wastage, ensure all supplies meet quality standards. ·      Quality control – Oversee food preparation and presentation, maintain cleanness and hygiene standards, ensure compliance with health and safety regulations. ·      Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans. ·      Researches, recommends, and introduces methods, products and services to improve the service delivery system as it relates to the Restaurant. ·      Uses Point of Sale (POS) equipment to its maximum effectiveness enhancing the guest’s experience and enforcing all operations policies and procedures ·      Participates in pricing strategies when menus are reviewed to maintain departmental food costs ·      Provides required tools, equipment and support to team members for the smooth execution of service delivery ·      Monitors and maintains service delivered according to the Policies and Procedures Manual ·      Assists the Operations Manger in administrative duties including but limited to reports and check lists ·      Communicates fire, emergency and health and safety procedures in conformance with the laws having jurisdiction ·      Performs tasks and projects assigned by management     Knowledge, Skills & Abilities ·      Diploma in Hospitality / Tourism Management from a recognized institution; A relevant degree will be an added advantage  ·      At least five years experience in a similar role. Hotel restaurant management experience preferred. ·      Experience with supervision of employees required. ·      Food safety management system awareness ·      Good Training Skills, with ability to appraise, manage people and prepare budgets ·      Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction. ·      Strong leadership, communication, organizational and technical skills. ·      Ability to communicate in English, both orally and in writing, with guests and employees. ·      Ability to work under pressure and deal with stressful situations during busy periods. ·      Ability to access and accurately input information using a moderately complex computer system.  

Database Administrator Our client, in the financial services sector seeks to hire a Databases Administrator, who will support the company’s databases and database infrastructure. The Job holder will be required to provide technical expertise in the design, implementation, and maintenance of database management systems that support business and operations. Additionally, the role will involve reporting, data input and output, technology management, and end-user training and support.   The role holder will also ensure high systems availability and improvements to meet business growth demands, ensure timely intervention by key stake holders, improved performance and enhanced system security.   Responsibilities ·      Maintenance and development of all databases. ·      Install and upgrade the database server and application tools.  ·      Allocate system storage and plan future storage requirements for the database system. ·      Support development and maintenance of the Bank’s digital channels. ·      Modify the database structure, as necessary, from information given by application developers.  ·      Enroll users and maintaining system security. ·      Ensure compliance with database vendor license agreement. ·      Control and monitor user access to the database. ·      Monitor and optimize the performance of the database. ·      Plan for backup and recovery of database information. ·      Maintain archived data. ·      Backup and restore databases. ·      Contact database vendors for technical support. ·      Generate various reports by querying from database as per need.   Qualifications ·      Bachelor’s Degree in Computer Science, Information Technology or related field. ·      At least 3 years’ experience in database management preferably in a financial institution ·      ITIL, OCA, OCP, OCM, other relevant professional qualifications in IT field would be an added advantage ·      Working knowledge of SQL, PLSQL and/or Linux administration will be added advantage.  ·      Good understanding of Core banking systems, ERP, Databases, Servers and Networks. ·      Project Management certification and experience is preferred e.g. PRINCE2, PMP

Our client, in the manufacturing sector seeks to hire a Sales Manager who will be responsible for developing and implementing sales strategies, building strong client relationships, and ensuring effective execution of sales plans, while also focusing on market analysis and competitor strategies.    Responsibilities ·      Identify and pursue new business opportunities, including potential clients and markets. ·      Build and maintain a strong sales pipeline, fostering long-term relationships with key clients. ·      Cultivate and maintain relationships with existing and potential clients to understand their needs and preferences. ·      Develop and implement a sales forecasting system to track performance and make data-driven decisions. ·      Prepare regular reports on sales activities, achievements, and challenges for senior management. ·      Lead and manage the sales team, providing guidance, motivation, and coaching to achieve sales targets. ·      Develop and implement effective sales strategies to maximise revenue and market share. ·      Provide the sales team with product knowledge and training to effectively promote product offerings. ·      Communicate customer feedback and market trends to relevant departments for continuous improvement. ·      Collaborate with finance to develop and manage the sales budget, ensuring effective allocation of resources to meet targets. ·      Analyze sales data and report on sales performance. ·      Stay informed about the latest trends and developments in the industry.   Requirements ·      Bachelor’s Degree in Business, Marketing, or a related field is preferred. ·      At least 5 years of proven business development and/or sales experience in FMCG. ·      Strong leadership and team management skills with the ability to inspire and motivate a sales team. ·      Excellent communication and interpersonal skills to build and maintain relationships with clients and team members. ·      Strong analytical and problem-solving skills to make informed decisions based on sales data. ·      Knowledge of working with CRM software and Microsoft Office applications.  

Our client in the Hospitality sector seeks to hire a Chief Steward. The successful candidate will be responsible for overseeing the stewarding team, ensuring the highest standards of cleanliness, hygiene, and sanitation in all kitchen and food service areas, and managing inventory and equipment.    Location: Nairobi   Responsibilities ·      Supervises, coordinates and participates in the activities in dishwashing, ports and pans washing, silver polishing, kitchen cleaning, garbage and bottle disposal and equipment storage. ·      Prepare operating equipment provision budget for glass, silver and chinaware. ·      Ensure proper sanitation standards are met through maintenance of local health and sanitation codes ·      Trains employees in proper handling of machinery and equipment, tableware kitchen utensils, chemicals, etc. ·      Balance the operational, administrative, and stewarding team member needs, ensuring smooth day-to-day operations ·      Coordinates with other Food & Beverage sections regarding needed supplies, preparation and service. ·      Inspects performance of the team, condition of machinery and equipment and cleanliness and orderliness of work areas. ·      Plans and schedules work of the section taking into consideration such things as workloads and events orders. ·      Schedules preventive maintenance work and coordinates with engineering. ·      Initiates requisitions, work and maintenance orders, maintenance and sanitation reports. ·      Conducts inventory of tableware, kitchenware; and utensils and in coordination with cost control; prepares report.   Qualifications ·      Diploma in Hotel Management ·      At least 3 years experience in stewarding in a hotel or large restaurant setting  ·      Passionate about maintaining a clean and safe working environment ·      Familiarity with inventory management systems and software. ·      Knowledge of health, safety, and sanitation standards within the hospitality industry. ·      Leadership experience with the ability to train, motivate, and supervise a team. ·      Good organizational and time-management skills. ·      Strong communication and interpersonal skills. ·      Attention to detail.  

Our client, in the financial services sector seeks to hire an IT Project Manager. The role requires end-to-end oversight and hands-on project management skills through initiation, planning, analysis, design, testing, implementation as well as rollout/stabilization.   The project manager is to provide timely updates to all governance bodies and senior stakeholders on the progress of the projects, impacts to projects, major milestones and risks to projects on a regular as well as need-to basis.   The project manager is also expected to be liaise with external vendors, monitor and coordinate efforts between multiple vendors in the seamless delivery of the project.   Responsibilities: ·      Prepare project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from appropriate IT management and project sponsors. ·      Establish project plans, resources, budgets and time-frames, and assign tasks. ·      Identify, track and communicate project progress, milestones, deliverables changes and dependencies within the schedule, costs, issues and risks. ·      Manage project team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals. ·      Coordinate project activities across multiple development, product management, user experience and QA teams in a matrix organization. ·      Secure acceptance and approval of deliverables or revisions to the project from the project sponsor and stakeholders. ·      Manage vendor relationship and deliverables. ·      Evaluate and recommend purchases of software packages, hardware and service vendors where appropriate. ·      Ensure work deliverables are in compliance with bank policies and regulatory requirements. ·      Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.   Qualifications ·      Bachelor’s degree in an ICT related field from a recognized university ·      At least 5 years experience successfully managing various projects. ·      Certification in Project Management – Prince 2 Practitioner or PMP is an advantage  ·      Experience in the financial/insurance industry would be preferred ·      Thorough understanding of project management lifecycle, phases, techniques and tools with strong and tested project management skills, including sponsor and risk management. ·      Proven track record of major project delivery. ·      Good knowledge on Project Management and combination of operations knowledge with expertise in system applications in the domain. ·      Strong analytical, presentation and communication skills. ·      Highly developed analytical skills with an ability to remain focused on outputs and to adjust delivery mechanisms to meet deadlines and client needs.  

Our client in the financial services sector seeks to hire a Business Analyst. The Job holder will support and align efforts to meet customer and business needs as well as managing projects and programs that drive strategic improvements in the organization. He/she will be responsible for applying a structured methodology in the management of IT Change activities, ensuring all IT Changes are properly logged, documented, analyzed, tracked, reviewed, approved, and deployed in accordance with the related policies. The role will also involve close coordination with other business units.   Responsibilities ·      Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes. ·      Participate in business initiatives to provide insights on opportunities for automation and enhanced data use. ·      Prepare project plans to support analytics and automation projects. ·      Manage business intelligence projects using agile to deliver value to stakeholders. ·      Create, maintain, and use low code data tools to respond to business ad-hoc data requests. ·      Assess, respond, and log cases assigned to them by the data Helpdesk from time to time. ·      Design and refine reports and dashboards to solve business use cases. ·      Develop data collection tools using PowerApps, SharePoint and other development platforms standardize ingestion of data in support of data led business solution. ·      Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results. ·      Develop and maintain documentation/manuals on reports, dashboards, and portals. ·      Carry out regular user training to enable users extract insights from data solutions. ·      Train business power users on basic data visualization and data literacy skills for no code solutions. ·      Develop training solutions for end users and junior analysts on use of BI tools and solutions.     Qualifications ·      Bachelor’s degree in IT, technology, data science, business analytics ·      At least 4 years prior experience as a Business Analyst in financial services or Fintech ·      Technology project management certification ·      Strong understanding of the Financial Services industry (e.g banking, mobile money, retail financial services, Fintech). ·      Strong experience in working within a large complex organization with multiple stakeholders. ·      Experience of software development lifecycle is essential, in agile and waterfall methodologies. ·      Ability to identify and solve complex problems using analytical thinking and creativity. ·      Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting. ·      Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process. ·      Ability to communicate and influence with tact and diplomacy. ·      Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.

Our client, in the Telecommunications sector seeks to hire a Network Engineer. The successful candidate will required to support, manage, and implement improvements to the Company’s network and cloud, based on ITIL change, incident and problem management process. Additionally, the person will work closely with the Network Engineering and Network Tools teams in supporting, managing, and implementing improvements to the Company’s network and with applications and systems teams to manage and troubleshoot network connectivity.   Responsibilities ·      Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN) ·      Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations ·      Monitor performance and ensure system high availability and reliability ·      Monitor system resource utilization, trending, and capacity planning ·      Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure ·      Select and implement security tools, policies, and procedures in conjunction with the company’s security team ·      Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems ·      Manage DHCP, WIFI and assignment of IP on the networks and restore protocol. ·      Undertake routine preventative measures and implement, maintain and monitor network security and ensure systems comply with industry standards. ·      Identify key areas of improvement in the network and suggest solutions.   Qualifications ·      An undergraduate degree in Computer Science or a related subject, Networking, Engineering ·      CCNA Certified, CCNP (Desirable) ·      At least 3 years hands-on network engineering experience in an ISP or busy IT department environment ·      Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) ·      Solid understanding of the OSI or TCP/IP model ·      Hands-on experience with monitoring, network diagnostic and network analytics tools ·      Reasonable knowledge of ICT Support ·      Ability to provide network support and resolve errors.  

Our client, in the manufacturing Industry seeks to hire a Production Supervisor. The job holder will lead the supervision of the production department, taking responsibility for the productivity and efficiency of the process at the production asset, following safety (SHE) procedures and policies, coordinating operative personnel that produce and contribute to the achievement of the objectives.   Responsibilities ·      Forecast, plan, implement and control production schedule for the job and review and adjust where necessary. ·      Set performance targets for the production team, monitor and submit daily, weekly and monthly performance reports. ·      Determine the human and material resources required and manage them to meet production targets. ·      Provide necessary training to production employees. ·      Monitor and review the performance of staff and organize necessary interventions for improvement. ·      Ensure the production is at optimal levels and institute corrective actions to eliminate deficiencies that may arise in the systems. ·      Implement standard operating procedures for production operations and ensure they are adhered to. ·      Monitor quality standards of products. ·      Implement and enforce quality control and tracking programs to meet quality objectives. Analyze production data and performance metrics to identify trends, opportunities, and areas for improvement. ·      Maintain accurate production records, reports, and documentation. ·      Communicate production goals, expectations, and performance metrics to production teams ·      Ensure compliance to Quality, Environment, Health and Safety Standards in line with internal policies and set laws   Skills & Experience ·      Bachelors degree in Engineering, Food Science, Chemistry or related filed ·      4-5 years of experience in production or maintenance supervision roles. ·      Familiarity with health and safety regulations and compliance requirements. ·      Knowledge of quality control processes and standards. ·      Good working knowledge and understanding of Kaizen, GMP and factory processes & technology. ·      Skills in cost and budget control. ·      Experience in managing and executing projects. ·      Ability to effectively utilize the allocated resources in a cost effective way. ·      Problem-solving abilities and analytical thinking. ·      Ability to plan and prioritize workload and maximize productivity. ·      Ability to direct and motivate the team.  

Our client, in the Hospitality sector seeks to hire an Executive Chef.   Summary: The Executive Chef will be responsible for overseeing all aspects of the kitchen operations including menu creation, recipe development, food preparation, staff training and management, food safety and hygiene standards, inventory management, and kitchen equipment maintenance. The successful candidate will have a passion for creating innovative and delicious dishes, be able to work effectively in a fast-paced environment, and have a proven track record of leading and developing high-performing kitchen teams.   Location: Nairobi   Key Responsibilities: ·      Develop menus and create innovative dishes that are visually appealing and delicious ·      Oversee food preparation, presentation and delivery to ensure consistent high-quality standards are maintained ·      Monitor food costs and inventory levels, and adjust ordering as necessary to ensure efficient kitchen operations ·      Ensure compliance with food safety and hygiene standards, and maintain all necessary documentation to ensure adherence to regulations ·      Train, supervise and motivate kitchen staff, ensuring that they are meeting performance standards and that their professional development needs are met ·      Collaborate with the management team to develop and implement strategies to drive sales and profitability ·      Maintain a clean, organized and safe kitchen environment, ensuring that all equipment is well-maintained and functioning properly ·      Act as a role model for the kitchen team, leading by example and demonstrating a strong work ethic and commitment to excellence   Qualifications: ·      Degree or diploma in culinary arts or related field is preferred ·      At least 4-5 years experience as a head chef or executive chef in a high-volume restaurant environment ·      Excellent culinary skills and knowledge of international and regional cuisines ·      Experience in menu creation and recipe development ·      Knowledge of current food trends and the ability to adapt to changing culinary preferences. ·      Thorough understanding of health, safety, and sanitation standards in kitchen operations. ·      Good knowledge in budgeting, forecasting, and cost control. ·      Strong leadership and management skills, with the ability to motivate and inspire a team ·      Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers ·      Strong organizational skills, with the ability to manage multiple tasks simultaneously ·      Demonstrated ability to work effectively in a fast-paced environment ·      Ability to work flexible hours, including evenings and weekends  

Our client, in the Real Estate Industry seeks to hire a Property Manager who will be responsible for the management of assigned Commercial/Residential properties. Additionally, the Job holder will manage the daily operations being carried out in the premises and ensure its security. The objective is to obtain customer satisfaction, maximize premises value and revenue.   Key Responsibilities ·      Provision of repair work order budgets for approval by the landlord on a timely manner for planning purposes. ·      Coordination of service providers and ensuring the common services like lifts, generators, cleaning, parking etc operate seamlessly without hitches. ·      Coordination of security services with the security company and liaising with area security team to ensure constant updates on security matters within the area. ·      Ensuring technical support personnel like plumbers and electricians assess the functionality of various appliances and equipment and update on the same on daily basis. ·      Plan and coordinate safety inspections as required and ensure adherence to company key control policies. ·      Exhausting all the marketing avenues to ensure speedy occupancy ·      Schedule site visits and stakeholders engagements regularly.  ·      Manage tenant’s complaints by following best practice customer relationship procedures, lease conditions and guidelines. ·      Ensuring that facilities meet government regulations and environmental, health, safety and security standards. ·      Ensure efficient emergency procedures are in place and that tenants are fully trained in emergency response with particular emphasis on evacuation procedures. ·      Ensure that all service providers/contractors and tenants adhere and maintain good environmentally best practices.   Skills & Qualifications ·      A degree in real estate, property management, business administration, or a related field is preferred. ·      At least 5 years experience as a Property Manager. ·      Prior experience working in the Real Estate Industry. ·      Working knowledge of property regulations. ·      Proficiency in Microsoft Office and property management software. ·      Strong organizational and time management skills. ·      Excellent communication and negotiation skills. ·      Good customer service skills  

Our client, in the Fintech sector seeks to recruit an experienced Software Developer who will be responsible for designing and implementing high-performance, scalable software applications, as well as delivering robust solutions.   Job Responsibilities: ·      Designing, developing, and managing high-performance software applications for desktop, web, or cloud-based platforms ·      Implementing and optimizing software code for performance, security, and scalability ·      Writing robust, efficient, and scalable code for software applications, including both front-end user interfaces and back-end services ·      Monitoring and optimizing the performance and responsiveness of software applications across different platforms and environments ·      Integrating third-party tools, services, and APIs with software applications for enhanced functionality ·      Collaborating with designers, developers, and stakeholders to ensure seamless integration of software applications with other systems and components ·      Running unit, integration, and performance tests to ensure the stability and functionality of software applications ·      Conducting code reviews and ensuring adherence to best practices, security protocols, and optimization techniques in software development ·      Participating in agile development processes and contributing to continuous improvement of software development workflows   Required Skills: ·      Bachelor's degree in Computer Science, Software Engineering, or related field. ·      Proven experience as a software developer or similar role. ·      At least 3 years of experience in software development for desktop, web, or cloud-based platforms ·      Proficiency in programming languages such as Java, C#, Python, or JavaScript, depending on the platform ·      Strong understanding of software architecture, performance optimization, and user interface (UI/UX) principles ·      Experience with integrating software applications with back-end technologies such as RESTful APIs, databases, and cloud services ·      Familiarity with software deployment processes across different environments (e.g., cloud, desktop, web) ·      Understanding of software testing, debugging, and optimization techniques ·      Experience with software security best practices is preferred ·      Excellent communication and collaboration abilities, with a proven track record of working effectively within a team environment ·      Good communication skills and ability to work in a team-oriented environment. ·      Strong analytical and problem-solving skills, dedicated to delivering high-quality, scalable software solutions  

Our client, in the hospitality sector seeks to hire a Front office manager. The primary responsibility of the role will be to oversee all aspects of the front desk and guest services operations, ensuring exceptional service and guest satisfaction. With a blend of leadership, hospitality expertise, and organizational skills, the Job holder will manage the front office team, coordinate guest arrivals and departures, and resolve guest inquiries and issues promptly.   Responsibilities Front desk operations Manage the day-to-day operations of the front desk, including check-in, check-out, room assignments, and guest registration, ensuring efficient and personalized service for all guests.   Guest services Coordinate guest services, including luggage assistance, transportation arrangements, and concierge services, to enhance the guest experience and exceed their expectations.   Staff training and development Recruit, train, and supervise front office staff, including front desk agents and concierge providing ongoing coaching and feedback to maintain high service standards.   Reservation management To liaise closely with the Sales and Reservations on rate management as well to optimize occupancy and revenue and ensure accurate guest bookings.   Revenue management Monitor room rates, occupancy levels, and revenue performance, analyzing trends and implementing pricing strategies to maximize room revenue and profitability.   Guest relations Cultivate relationships with guests, anticipating their needs, addressing concerns, and proactively seeking opportunities to enhance their stay and exceed their expectations. Strong focus on development and implementation of departmental goals and projects in the areas of occupancy and yield management, guest service and standards, health and safety, and employee engagement.   Security and safety Ensure compliance with hotel security and safety procedures, including guest identification, key control, and emergency response protocols, to maintain a safe and secure environment for guests and staff.   Qualifications ·      Bachelor’s degree in Business Administration, Hotel/Hospitality Management or relevant field. ·      At least 5 years experience as a Front Desk Manager or Reception Manager at a boutique luxury hotel/camp/resort. ·      Understanding of all hotel management best practices and relevant laws and guidelines. ·      Solid knowledge of MS Office, particularly Excel and Word. ·      Knowledge of OPERA/FIDELIO System. ·      Thorough knowledge of customer service, office management and basic bookkeeping procedures. ·      Strong leadership and management skills. ·      Proficiency in English (oral and written) ·      Excellent communication and people skills. ·      Good organizational and multitasking abilities.  

Our client, in the Hospitality sector seeks to hire a Reservation Agent, who will be responsible for managing, handling, and processing hotel reservations for guests. The Job holder will provide superior customer service by accommodating guests and ensuring smooth check-ins and check-outs, while optimizing their hotel stay experience.   Key Responsibilities ·      Manage rooms’ inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source. ·      Ensure clients’ satisfaction and adherence to hotel’s service standards. ·      Maintain good working relations with other departments and keep close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery. ·      Respect the privacy of the guests and the confidentiality of the information. ·      Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times. ·      Ensure all sellable contracted rates are loaded in all systems for ease of use by Reservations. ·      Ensure all internal package breakdowns are loaded and in line with financial department. ·      Control no show and late cancellation charges. ·      Follow up on lost business and bring information about them to the knowledge of the department superiors. ·      Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.). ·      Spot-check reservations made the previous day and check all VIP arrivals. ·      Maintain all reservation standards. ·      Keep department informed of all changes in systems or procedures. ·      Monitor reservation pick-up for the coming months. ·      Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. ·      Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. ·      Have good knowledge of the hotel configuration and products. ·      Provide updated reports and statistics to the Management and other departments. ·      Perform any other duties as assigned to him/her by management.   Skills, Knowledge and Expertise ·      Diploma in Front Officer/Hotel management or related field. ·      At least 3 years’ experience in a similar position in the Hospitality sector. ·      Strong interpersonal and communication skills with a focus on customer service. ·      Must be detail-oriented, organized and willing to go above and beyond to deliver service. ·      Knowledge of reservations systems and operating systems including Opera. ·      Ability to investigate systems malfunctions or user-input errors. ·      Ability to analyse data, make meaningful conclusions and base sound decisions and strategies.    

Our Client, in the Hospitality Industry seeks to hire a Marketing Manager. The Job holder will be responsible for overseeing all aspects of the hotel's marketing activities, including developing and implementing marketing strategies, managing marketing campaigns, and analyzing marketing performance to optimize results. This role requires strong leadership skills, strategic thinking, and a deep understanding of marketing principles and practices with a strong background in digital marketing, branding and event project management.   Key Responsibilities ·      Ensure brand consistency across all marketing materials and platforms, maintaining the hotel’s unique identity and image. ·      Plan and execute advertising campaigns, promotions, and special events to attract new guests and increase repeat bookings. ·      Develop engaging and persuasive content for various marketing channels, such as website pages, blog posts, social media, and email newsletters. ·      Developing and managing the annual marketing budget and communication plan, ensuring optimal allocation of resources to achieve strategic objectives ·      Collaborating with PR agencies to develop and implement public relations strategies that enhance the hotel's image and visibility, ensuring clear communication of goals, expectations, and timelines. Acting as hotel representative for media related enquiries. ·      Developing and maintaining relationships with key clients and outside contacts. ·      Developing and executing digital marketing campaigns to increase online visibility and drive direct bookings. ·      Preparing regular reports on the effectiveness of marketing campaigns and make data-driven recommendations for improvement. ·      Conduct competition checks, benchmarking and follow up on market trends on a regular basis. ·      Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Senior Management. ·      Take part in sales and marketing training programs. ·      Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.   Skills, Knowledge and Expertise ·      Bachelor's degree in Marketing, Business Administration, or a related field. ·      Additional certifications or training in marketing management, digital marketing, or related areas is a plus ·      At least 5 years experience in marketing management roles in the Hospitality Industry, with a track record of success in developing and executing marketing strategies. ·      In-depth knowledge of marketing principles, techniques, and best practices across various channels, including digital, social media, and traditional. ·      Familiarity with market research methods and data analysis techniques to inform marketing strategies and decision-making. ·      Strong leadership and management skills, with the ability to inspire and motivate teams to achieve goals. ·      Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners. ·      Strategic thinking and problem-solving abilities, with a focus on driving results and achieving business objectives. ·      Analytical mindset, with proficiency in interpreting data and metrics to optimize marketing performance. ·      Creative thinking and innovation, with a passion for staying ahead of industry trends and exploring new marketing opportunities

Our client, in the Hospitality sector seeks to recruit a Food and Beverage Manager who will be in charge of overseeing all F&B operations. The primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, the Job holder will  play a pivotal role in driving the success of the F&B department and enhancing overall guest satisfaction.   Responsibilities ‍Manage All F&B Operations Oversee day-to-day operations within budgeted guidelines and to the highest standards. Ensure that all F&B operations run smoothly and efficiently.   Review and Set-Up Procedures Regularly review procedures and policies to identify areas for improvement. Implement changes as necessary to enhance efficiency and service quality.   Manage Computer Systems Understand and manage computer software programs (MS Office, restaurant management software, POS). Ensure all systems are utilized effectively to improve operations.   Customer Service Excellence Preserve excellent levels of internal and external customer service. Proactively respond to customer needs and concerns to ensure satisfaction.   Menu Design and Goods Purchasing Design exceptional menus that meet customer preferences and trends. Purchase goods and continuously seek improvements in menu offerings.   Lead F&B Team Attract, recruit, train, and appraise talented personnel. Establish a motivated and cohesive team environment with a focus on teamwork and ownership. Set Targets and KPIs Establish targets, KPIs, schedules, policies, and procedures. Monitor performance and adjust strategies to meet and exceed targets.   Compliance Ensure compliance with all health and safety regulations. Maintain a safe and hygienic working environment.   Reporting Report on management regarding sales results and productivity. Provide insights and recommendations for improvements.   Requirements ·      Bachelor’s degree/Diploma in Hospitality Management, Food & Beverage, or a related field. ·      Minimum of 3 years' experience in the hospitality industry with a focus on F&B ·      In-depth understanding of  food and beverage trends and best practices ·      Excellent leadership and organisational skills ·      Customer-focused and service oriented ·      Knowledge of health, safety, and food service regulations. ·      Working knowledge of a variety of computer programmes (MS Office, restaurant management software, POS) may be preferred.