About the Role To develop and execute marketing strategies that promote the company’s services, enhance brand visibility, attract new clients, and retain existing ones. The Marketing Officer will play a key role in driving growth through digital and traditional marketing channels. Further they will be responsible for planning and executing innovative marketing strategies that drive brand growth and marketplace expansion. Key Responsibilities: Strategic Marketing & Planning Develop and implement marketing plans aligned with business goals. Conduct market research to identify trends, customer needs, and competitor activities. Collaborate with cross-functional teams to align marketing efforts with service delivery. Digital Marketing Manage social media platforms, website content, and email campaigns to give the right brand visibility to the business Optimize SEO and SEM strategies to increase online visibility. Monitor and report on digital campaign performance across all channels to determine the return on investment. Brand Management Ensure consistent brand messaging across all channels in line with the agreed branding values. Develop promotional materials and coordinate branding initiatives that the business has identified to give them good leads and partnerships. Develop and execute a holistic marketing strategy that drives growth across both individuals and companies. Build brand visibility through storytelling, partnerships, and social media campaigns. Define and manage marketing KPIs, budgets, and performance metrics for approval by the management. Client Engagement and Retention Conduct customer field visits to pitch on company products and services in various regions of the country. Collect and analyze customer feedback to improve service offerings through continual closure of feedback action items. Drive traffic, leads, and conversions through digital advertising, SEO, social media, and email marketing. Design campaigns for key safety moments to create a wave of engagement with the brand. Develop loyalty and referral programs that enhance customer retention and grow market reach. Analyze performance data to optimize conversion funnels and customer lifetime value (CLTV). Partnerships Identify and reach out for industry partnerships in line with service offering and opportunities for growth. Ensure partnerships with relevant stakeholders are kept warm and active to continue positive associations built over time. Identify and collaborate with all the relevant associations for partnerships on areas of mutual interest to promote visibility and credibility to the business. Direct Campaigns Define route to market plans with clear targets on both prospect meetings and conversion. Build and utilize databases for each business prospect area for both what business and when they would be visited for closing on business potential. Identify opportunities for the Company to participate in pop-ups, exhibitions, and collaborations with individuals or corporates. Manage cross-promotional campaigns that elevate the company’s visibility in Kenya’s safety and environment space. Track the return on investments for the participation in various events and campaigns. Reporting and Analytics Prepare monthly marketing, partnership and cold calling route plan performance reports. Use analytics tools to measure campaign effectiveness and suggest improvements Track, analyze, and report on marketing KPIs (traffic, conversion,retention, Return On Advertizing Spend (ROAS). Use insights to drive continuous improvement and smarter budget allocation.  Qualifications: Bachelor’s degree in Marketing, Business, Communications, or related field. 3+ years’ experience in marketing, preferably in e-commerce, marketplaces, or service brands. Proven success in growth marketing, digital performance, and brand management. Hands-on experience with SEO, CRM, email automation, and Meta/Google Ads. Good route to marketing planning skills. Excellent communication, leadership, and analytical abilities. Entrepreneurial mindset, comfortable working in a fast-paced, build from scratch environment. Skills: Good experience in marketing and partnership development. Proficient in MS Office; knowledge of MS Excel (analyzing spreadsheets and charts). Good verbal and written communication skills. Team Management capabilities Outstanding organizational and time-management abilities. Holder of valid driving licence Problem-solving and decision-making aptitude Ability to manage multiple tasks and priorities.

ROLES & RESPONSIBILITIES OF DIGITAL SALES SPECIALIST Develop and implement digital marketing strategies aligned with business goals. Create engaging content for websites, blogs, email campaigns, and social media platforms. Manage content calendars and ensure brand consistency across channels. Optimize website content for search engines (SEO). Manage paid advertising campaigns (Google Ads, Facebook Ads) to drive traffic and conversions. Build and maintain a strong presence on social media platforms. Monitor engagement metrics and adjust strategies to improve performance. Track and analyze campaign performance using tools like Google Analytics. Prepare reports on ROI, traffic, and conversion rates to inform future strategies. Design and execute email campaigns to nurture leads and retain customers. Identify potential clients through cold calling, networking, and referrals. Maintain a pipeline of qualified leads and follow up consistently. Build strong relationships with new and existing customers. Understand client needs and tailor solutions to meet their goals. Deliver compelling sales presentations and product demonstrations. Negotiate pricing, terms, and contracts to close deals effectively. Meet or exceed monthly and quarterly sales targets. Stay informed about industry trends, competitor offerings, and market conditions. Maintain accurate records of sales activities and customer interactions in CRM systems. Prepare regular sales reports for management review. Ensure smooth onboarding of new clients. Address any issues or concerns to maintain customer satisfaction and loyalty. Bidding for tenders.

Job Title: Human Resources Officer (HRO) Location: Nairobi Department: Human Resources Reports To: Managing Director Our Client Our client is a cutting-edge culinary venture that specialises in delivering mouth-watering meals directly to customers' doorsteps. As a pioneer in the Kenyan cloud-kitchen industry, they leverage on technology and innovation to create a seamless ordering experience to deliver delicious comfort food right where our customers need it. About the Role The Human Resources Officer (HRO) will be responsible for managing and overseeing various HR functions within the hospitality industry. This role involves manpower planning, casual labor management, safety and health compliance, and payroll administration to ensure smooth and efficient HR operations. Key Responsibilities: Manpower Planning: Develop and implement manpower planning strategies to meet production requirements. Coordinate with branches to forecast labor needs and ensure adequate staffing levels. Design and implement engagement activities to keep the highly engaged and positively connected to the business. Plan, track and implement utilisation of leaves within the branches to ensure staff availability and rest are well balanced. Prepare and implement shift plans to cover all branch operations. Casual Labor Management: Oversee the recruitment, selection, and onboarding of casual  support staff. Maintain accurate records of casual labor employment and ensure compliance with labor laws. Manage casual labor contracts and resolve any issues or disputes that arise. Safety and Health Compliance: Ensure compliance with safety and health regulations within the branch. Conduct regular safety audits and inspections to identify and mitigate risks. Develop and implement safety training programs for employees. Compliance: Ensure adherence to all relevant labor laws and regulations. Maintain up-to-date knowledge of changes in labor legislation and implement necessary adjustments. Handle employee grievances and disciplinary actions in accordance with company policies. Ensure all business licence’s required for business operations are renewed before expiry. Payroll Administration: Manage payroll processing for all employees, including casual labor. Ensure accurate and timely payment of wages and salaries. Maintain payroll records and resolve any payroll-related issues. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Minimum of 5 years of experience in HR management, preferably in the hospitality industry. Certification in Human Resources .e.g. IHRM is preferred Strong knowledge of labor laws and regulations. Excellent organisational and communication skills. Proficiency in HR software and payroll systems. Skills: Good experience in team management. Proficient in MS Office; knowledge of MS Excel (analyzing spreadsheets and charts). Good verbal and written communication skills. Outstanding organizational and time-management abilities. Problem-solving and decision-making aptitude Strategic planning and analytical skills. Ability to manage multiple tasks and priorities. Strong problem-solving and decision-making abilities. Attention to detail and accuracy. Working Conditions: Highly mobile across the branches. Multi – generation workforce.

Our client is in the professional services sector offering environmental safety audits, training and compliance for various clients in varied sectors. They are looking to hire an Environmental Officer to join their team, reporting to the Compliance Lead. Key Responsibilities Conduct regular environmental and safety audits, inspections and risk assessments Plan and conduct internal and external safety audits at client premises. Collect, organize and store documentation, records and evidence for audit purposes. Participate in site inspections and walkthroughs to identify potential risks or non compliance. Support the development of corrective and preventive action plans Draft audit findings and assist in preparing detailed reports for management. Maintain accurate records of audit activities, findings, and follow ups. Inspect and ensure that documentation aligns with regulatory and organisational standards. Educate and encourage a proactive safety and sustainability culture. Stay informed about relevant environmental laws, regulations and best practices. Any other relevant duties assigned in line with organisational needs.

Our client, an audio-visual equipment rental and technical support service company seeks to hire a Business Development Officer who will be responsible for driving the growth and expansion of the company by identifying new business opportunities, building strategic partnerships, and fostering relationships with key stakeholders. Additionally, the job holder will be responsible for developing and implementing strategies to increase revenue, expand customer base, and enhance market presence.    Reports to: Technical Director Location: Nairobi   Responsibilities ·      Market Research and Analysis: ü  Conduct thorough market research to identify emerging trends, competitive landscape, and potential business opportunities. ü  Analyse market data to assess customer needs, preferences, and purchasing behaviours. ·      Business Strategy Development: ü  Develop and implement strategic plans to achieve business objectives and revenue targets. ü  Identify new business opportunities and create innovative approaches to capitalize on them. ü  Collaborate with cross-functional teams to align business development strategies with overall company goals. ·      Relationship Management: ü  Build and maintain strong relationships with clients, partners, and other stakeholders. ü  Negotiate and finalize contracts, agreements, and partnerships to drive business growth. ü  Serve as a trusted advisor to clients, providing expert guidance and support to meet their needs. ·      Sales and Revenue Generation: ü  Drive sales efforts by actively prospecting, qualifying leads, and closing deals. ü  Develop pricing strategies and proposals to maximize revenue and profitability. ü  Monitor sales performance and identify areas for improvement to optimize sales effectiveness. ·      Marketing and Brand Promotion: ü  Work closely with the marketing team to develop marketing materials, campaigns, and promotional activities. ü  Utilize various marketing channels to increase brand awareness and attract potential customers. ü  Represent the company at industry events, conferences, and networking functions to enhance visibility and reputation. ·      Performance Tracking and Reporting: ü  Track key performance metrics, such as sales pipeline, revenue growth, and market share. ü  Generate regular reports and analysis to evaluate the effectiveness of business development strategies. ü  Provide insights and recommendations for continuous improvement and optimization.   Qualifications ·      Bachelor’s degree in Business Administration, Marketing, or related field. ·      At least 3-5 years prior experience in the events industry. ·      Proven experience in business development, sales, or marketing, with a track record of achieving targets and driving growth. ·      Strong understanding of market dynamics, industry trends, and customer behavior. ·      Excellent communication, negotiation, and interpersonal skills. ·      Ability to think strategically, prioritize tasks, and make data-driven decisions. ·      Demonstrated leadership abilities and the capacity to work effectively in a collaborative team environment. ·      Proficiency in Microsoft Office Suite and CRM software. ·      Willingness to travel as needed. ·      Sales experience from the Entertainment Industry will be an added advantage ·      Female candidates encouraged to apply.   Qualified applicants should submit their detailed applications on or before Monday 1st September 2025 to https://www.bollard.co.ke/careers/  

Our client, in the hospitality sector is currently recruiting for a Procurement Officer. The Procurement Officer will be responsible for overseeing the procurement and supply chain activities, ensuring that goods and services are procured in a cost-effective, transparent, and timely manner. Additionally, the Job holder will also manage logistical operations, including transportation, and inventory.    Location: Nairobi   Responsibilities: ·      Sourcing and Procurement: Identifying potential suppliers, evaluating their products and services, and negotiating favourable contracts.  ·      Cost Management: Ensuring that all purchases are cost-efficient and within budget.  ·      Quality Control: Verifying that procured goods and services meet the required standards.  ·      Dispatch Management: Overseeing the efficient and timely delivery of goods to the intended recipients.  ·      Inventory Management: Keeping track of stock levels, ensuring adequate supply, and minimizing waste. Identify opportunities for cost savings and process improvements within the procurement function. ·      Relationship Management: Building and maintaining strong relationships with suppliers and stakeholders.  ·      Compliance: Ensuring all procurement activities adhere to relevant regulations and company policies.  ·      Stay abreast of market trends, industry developments, and regulatory requirements to inform procurement decisions.   Qualifications and Requirements: ·      Bachelor's degree in Business Administration, Supply Chain Management, or related field. ·      2-3 years of experience in procurement or supply chain roles. ·      Knowledge of procurement processes and logistics. ·      Strong negotiation and contract management skills. ·      Excellent organizational and time management abilities. ·      Excellent communication and interpersonal abilities. ·      Proficiency in procurement software and Microsoft Office Suite. ·      Analytical thinking and problem-solving skills. ·      Ability to work independently and as part of a team.   Qualified applicants should submit their detailed applications on or before Friday 22nd  August, 2025 to https://www.bollard.co.ke/careers/  

Our Client in the Healthcare sector is currently recruiting for a Business Development Executive   Job Purpose: To increase patient volumes and revenue by converting leads into service utilization, nurturing client and partner relationships, and actively selling hospital services to SHA, insurance, corporate, and cash clients.   Reports to: Business Development Manager Location: Nairobi   Key Responsibilities ·      Conduct field visits to promote hospital services to SHA partners, insurance firms, doctors, clinics, and corporates. ·      Actively market and create demand for services including outpatient, radiology, inpatient, diagnostics, renal, theatre, and pharmacy. ·      Achieve assigned monthly revenue and conversion targets in all services. ·      Build and maintain a database of leads, partners, and referral sources. ·      Prepare weekly reports on visits, leads generated, conversions, and competitor activities. ·      Support hospital-organized marketing events, medical camps, and promotional campaigns. ·      Engage clients to explain service offerings, pricing, and how to access hospital services. ·      Ensure client satisfaction throughout the referral and service experience. ·      Continuously update knowledge of SHA and insurance processes. ·      Provide feedback to management on trends, client needs, and new opportunities.   Key Requirements ·      Diploma or Bachelor's Degree in Business, Marketing, Health Services, or related area. ·      At least 3 years of healthcare or service industry sales experience. ·      Experience working with SHA or insurance panels is highly preferred. ·      Target-driven, confident, and proactive. ·      Excellent communication, interpersonal, and customer relationship skills. ·      Willingness to travel and work in the field. ·      High knowledge on event organizing such as medical camps, surgical camp, health talks and webinars     Qualified applicants should submit their detailed applications on or before Friday 15th August, 2025 to https://www.bollard.co.ke/careers/  

Our Client in the Healthcare sector is currently recruiting for a Business Development Manager. The Job holder will lead and coordinate strategic business growth initiatives that increase hospital revenue, expand service utilization, attract insurance and SHA patients, and build long-term corporate partnerships   Reports to: Head of Strategy, Marketing and Business Development Location: Nairobi    Key Responsibilities ·           Identify and develop new business opportunities including SHA partnerships, insurance panels, corporate contracts, and referral networks. ·           Drive and monitor growth strategies across inpatient, outpatient, pharmacy, theatre, diagnostics, and specialized units. ·           Supervise and mentor business development executives to ensure achievement of set sales targets. ·           Build strong, sustainable relationships with SHA, insurance providers, corporates, and referring clinicians. ·           Perform regular market and competitor analysis to inform strategic direction. ·           Work closely with clinical teams to package and promote high-potential services. ·           Monitor and report on department KPIs, revenue performance, and pipeline metrics. ·           Represent the hospital in strategic business forums, exhibitions, and partnership events. ·           Collaborate with marketing and communication teams for branding and visibility initiatives. ·           Ensure all business development initiatives comply with healthcare regulations and hospital policies. ·           Recommend service innovations and cost-effective strategies for business expansion.   Key Requirements ·           Bachelor's Degree in Business, Marketing, Healthcare Management, or related field. ·           Minimum 5 years' experience in business development, in a hospital or healthcare-related environment. ·           Strong understanding of SHA structures, insurance processes, and healthcare client needs. ·           Proven record of exceeding growth targets and building corporate/insurance partnerships. ·           Excellent leadership, communication, and negotiation skills. ·           Competence in team supervision and strategic planning. ·           Ability to influence the market decision.   Qualified applicants should submit their detailed applications on or before Friday 15th August, 2025 to https://www.bollard.co.ke/careers/