Our client, in the Automotive sector seeks to recruit an Operations Coordinator who will be responsible for overseeing both the financial management (accounting) and day-to-day operational aspects of the garage, including managing staff, inventory, customer service, repair processes, and ensuring compliance with financial regulations while optimizing overall efficiency within the facility. Key responsibilities Financial Management (Accounting): - Maintaining accurate financial records, including income, expenses, accounts receivable, and payable. - Preparing financial reports and analysis for management, including profit and loss statements, cash flow projections, and budget monitoring. - Overseeing billing and collections process, ensuring timely payments from customers. - Reconciling bank statements and managing cash flow. - Implementing and upholding internal controls to safeguard assets and prevent fraud. - Collaborating with external auditors to ensure compliance with accounting standards. Operational Management - Supervising a team of mechanics, service advisors, and administrative staff. - Scheduling vehicle repairs and maintenance appointments. - Managing parts inventory, ensuring proper stock levels and ordering procedures. - Monitoring repair quality and customer satisfaction. - Implementing operational procedures to streamline workflow and optimize efficiency. Addressing customer complaints and resolving issues promptly. - Managing relationships with vendors and suppliers. Other duties - Developing and implementing budget plans for the garage. - Analyzing operational data to identify areas for improvement. - Staying updated on industry trends and regulations related to automotive repairs and accounting practices. - Implementing new technologies and systems to enhance efficiency.   Qualifications ·      Bachelor’s degree in Finance, Accounting or a related field ·      CPA-K ·      At least 4-5 years experience in Finance and Operations. ·      Strong leadership and management skills ·      Excellent analytical and problem-solving skills. ·      Strong communication and interpersonal skills ·      Knowledge of accounting and financial software. ·      Understanding of relevant laws and regulations.   Interested applicants should submit their applications on or before 14th May, 2025.

Our Client, an IT Solutions provider seeks to recruit an ICT manager who will be responsible for providing a strategic direction for the Company’s Information Technology Programmes; maintenance and repair of an effective and efficient ICT infrastructure and is a key participant in all organization activities related to the development and installation of systems, player in the design, streamlining, Implementation and review of all ICT systems including internet protocol, Social media monitoring, systems audit, access authorization of IS systems. Responsibilities Manage the ICT infrastructure and server of the Company through planning and organizing systems for efficient and effective business operations. Monitoring the progress of the design, coordination, installation and commissioning of the various networks and systems Responsible for all the communications and information technology networks. ·         Responsible for relationships with industry Players and Stakeholders in the ICT industry both internal and external, ie hardware and software vendors, service providers, industry regulators, consultants, etc. Responsible for IT Network administration, Software development, systems support and Customer support. Prepare, review and monitor the ICT Annual Budget and Operating Plan, participate in the purchase, installation, configuration of ICT platform to ensure integrity, awareness, updates and security of all ICT resources in line with the Company’s strategic plan. Development & Review of ICT Policy. Develop and Communicate disaster mitigation and recovery plans in-case of system failure/malfunction in order to ensure business continuity. Responsible for management, development and security of information and communication systems. Evaluate and/or recommend purchases/disposal of computers, network hardware, peripheral equipment, and software. Investigate, recommend and install enhancements and operating procedures that optimize network availability and reliability. Qualifications ·         BSc. (Computer Science, Information Technology or related field), At least 5 years relevant experience in the same or related position Knowledge of Operation of various software systems and databases, Software development and Networking techniques CCNA/LINUX/LAN/WAN/CISSA /C[+] and MCSE Certification    

Our client, in the banking sector seeks to hire an Internal Audit Manager.   Job Purpose: To provide an innovative, responsive and effective value adding Internal Audit Services to the bank by assisting the Board and the Management in evaluating and recommending improvements in the effectiveness of enterprise risk Management, internal control systems and corporate governance.   Responsibilities: ·      Reviewing and appraising the adequacy and effectiveness of internal control systems of the bank   ·      Monitoring and evaluating the effectiveness of the organizations’ risk management system. ·      Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction   ·      Assessing the adequacy of established policies and procedures and reviewing the systems established to ensure compliance with these policies, procedures, statutory requirements and regulations which could have a significant impact on operations; and in corroboration with management update and improve them.   Qualifications & Experience ·      University degree in Accounting, Commerce, Economics or Business Management/Administration or related business degree – 2nd Upper.   ·      Masters will be an added advantage. ·      6-8 years in a busy Internal Audit department or Professional Audit firm or bank with three years at senior level. ·      Certified Chartered Accountant/ Certified Public Accountant. ·      Current member of Institute of Certified Public Accountants of Kenya (ICPAK) with a valid membership Certificate.   ·      CISA (Certified Information Systems Auditor) and or CIA (Certified Internal Auditor) qualifications will be an added advantage.

Our client, in the FMCG sector seeks to recruit a Brand Manager who will manage the development and implementation of the consumer brands through developing communication and promotion strategies followed by effective operational execution plans of these strategies.   He/She will be responsible for protecting, growing and building the brands by managing the demand for the brands so as to achieve budgeted volume, market share and profit objectives.   The jobholder will also be responsible for developing and effectively implementing marketing activities for the brands and driving the harmonization of brand position in East Africa.     Key Responsibilities ·      Manage the development, tracking/measuring and completion of brand plans - strategic and operational plans, annual performance review, budget plan, research plans, activity cycle plans and activity plans. ·      Initiate brand innovations to improve brand image attributes amongst customers. ·      Engagement with key Distributors, wholesalers and direct customers to ensure delivery on brand initiatives and drive the creative processes for our brands together with Trade Marketing department. ·      Develop and manage initiatives to improve processes, practices and methods to reduce complexity and enhance speed to market as well as consumer benefits. ·      Monitoring brand availability and sales, and being proactive on factors affecting the brand sales and market share performance. ·      Provide  relevant  information  in  a  timely  manner  to  support  effective  and  efficient decision making. ·      Management of A&P Budgets to ensure spend in line with strategic direction to enable brand growth. ·      Managing and monitoring the Marketing activity calendar. ·      Advertising agency and other supplier liaison and management. ·      Planning and implementing brand media strategy. ·      Recommending, planning and coordinating brand PR activities likely to enhance the brands sales and image in the short and long term. ·      Liaising with Sales Department on brand performance delivery. ·      Liaising with Manufacturing and Sales on S&OP management. ·      Analyzing  market  research  data,  including  secondary  research  and  taking  corrective action for enhancement of brand strategies. ·      Interacting with the Regional Brand liaisons and giving updates on implementation of brand strategic plans. ·      Monitoring competitor activities affecting the brand and taking appropriate corrective action. ·      Monitoring, evaluating and recommending brand packaging, updating including pack and range  extensions,  and  following  through  to  implementation  by  liaising  with  the Marketing Manager. ·      Continuously monitoring brand costs and profitability and recommending areas of improvement. ·      Preparing   monthly   brand   expenditure   and   variance   reports   to   control   budgeted expenditure. ·      Carrying out market intelligence through regular trade visits and utilizing this to enhance brand activities. ·      Liaising  with  Procurement  to  source  promotional  and  packaging  material  for  brand promotion activations.   EXPERIENCE & BACKGROUND ·      Bachelor’s degree in Marketing or related field ·      A minimum of 5-6 years marketing experience preferable in an FMCG multinational or large Company including experience working in cross-functional sales, trade and brand marketing teams. ·      Thorough knowledge and application experience in brand strategy development, brand planning, program development, product development and customer engagement. ·      Marketing management experience. ·      Experience in the development and execution of advertising strategies. ·      Digital and social media marketing experience would be an added advantage. ·      Member of the Kenya Institute of Marketing or CIM will be an added advantage.          

Our client, in the Insurance sector seeks to hire a Claims Manager who will be responsible for Claims processes, organization and performances through all business lines of general (non-life) insurance.   Job Purpose ·      Building and maintaining Claims Processes, including within the related information systems and underlying documents and communication, for all lines of general insurance business that the company is trading on. ·      Maintain and improve customers claim forms, claims notifications ways, and instructions to customers on how to proceed ·      Maintaining high level of customer satisfaction in handling claims in ensuring fair settlement of valid claims ·      Monitoring and managing client complaints, and proactively propose process improvements (within or across departments) ·      Building and maintaining a network of claims service providers (loss adjusters, investigators, assessors, legals, garages) ·      Provide for appropriate reports and returns of the activity to the Management, the Group and any statutory body (e.g. IRA monthly and annual returns) ·      Support underwriters and business developers in their relationships with clients and intermediaries with regards to claims.   Key Responsibilities ·      Developing processes to manage claims in accordance with client satisfaction, company guidelines, and regulatory guidelines; ·      Ensuring the customer is treated fairly with excellent service in accordance with the policy contracted with the company, the industry and company guidelines. ·      Processing claims notifications, analyzing claims, guiding policy holders on how to proceed, handling and settling the claims, above market standard metrics ·      Keep track of claims process delays and performances, and keep track of any information for audit purposes. ·      Handling any complaints associated with a claim. ·      Training the team on how to handle claims and clients. ·      Investigating potentially fraudulent claims. ·      Set control standards to oversee effectiveness of claims procedures, operations and performances, and assess skill of the staff. ·      Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals. ·      Involvement in loss adjusting activities and in legal discussions relating to settlement. ·      Seeking legal recovery of money paid out ·      Taking responsibility for productivity and profit. ·      Contribute to establishing technical provisions     Experience & Qualifications ·      Bachelor’s degree in Insurance/Business Administration ·      Certificate of Insurance (COP) ·      Diploma in Insurance from AIIK/ACII or its equivalent ·      At least 5 years relevant experience ·      In depth understanding of local claims environment and market practices ·      Proven experience in claims management for commercial and personal line products ·      Proven experience in building a claims network ·      Proven experience in tracking frauds ·      Should have accuracy and attention to detail Should have experience in training and management.

Our client, a business centre seeks to hire a General Manager who will oversee sales (80%) and operations (20%).  The successful candidate will be focused on generating new sales, achieving and maintaining centre sales targets, whilst growing and retaining existing clients through the delivering of exceptional customer service.     Key Responsibilities:   ·      Generates profitable new business within the local market in order to exceed set targets. ·      Manages the entire sales cycle from lead/enquiry development, negotiation to close. ·      Drives revenue for the business centre by effectively and consistently selling all products ·      Retains and develops existing client relationships that result in new business leads and maximising client revenue potential. ·      Pro-actively self generates leads & effectively manages the pipeline generated through marketing. ·      Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers. ·      Maximizes  retention  and  occupancy  of  the  centre  by  retaining  existing  clients  and  proactively managing the renewal and expansion process. ·      Accountability for Centre profitability, Centre performance and the Centre’s success ·      Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently. ·      Conducts meetings to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs. ·      Clear communication of centre performance on a regular basis and setting individual targets and team objectives. ·      Builds, manages, motivates and develops the centre team and their performance ·       Responsible for recruiting, inducting, training, managing, motivating and developing centre team.   Key Requirements ·      Bachelor’s degree in Business or Hospitality ·      Previous experience within a similar sales role. ·      Previous experience within serviced office or other service related industry. ·      Proven experience of preparing and managing budgets, utilising Profit and Loss reports to control budgets and take corrective action as required. ·      Professional and clear communication skills coupled with the ability to network at high level and build strong business relationships. ·      Proven evidence of objection handling, prospecting and negotiation skills. ·      Proven success in achieving new business sales and ability to meet and exceed targets. ·      Proven success in selling service solutions through direct sales within a business-to-business sales environment ·      Previous experience of managing and motivating teams to consistently deliver high performance. ·      Prior experience of account management and issue resolution.

We are looking to hire an experienced Sales Executive to drive sales and revenue growth for HR Related services. The candidate should have a proven track record of selling HR services and building client relationships.   Duties / Responsibilities ·      Identify and recruit new clients for all HR services and functions. ·      Seek out sales opportunities through cold calling, networking and social media. ·      Maintain strong client relationships to ensure satisfaction and repeat business. ·      Providing a solution for prospects that eventually leads to a sale. ·      Develop targeted sales strategies and plans such as forecasting, prospecting, lead tracking, channel support, customer meetings, discounting strategies, and opportunity tracking. ·      Track sales data to ensure monthly sales quotas are reached. ·      Evaluate customer needs and selling possibilities. ·      Conduct market research to understand trends and competitors.   Qualifications & Experience ·      Bachelor’s degree in Business, Marketing, HR or related field. ·      2 years in a similar role within a Consultancy firm. ·      Proven success in meeting sales targets ·      Strong communication, negotiation and presentation skills ·      Ability to engage and influence decision-makers ·      Self –motivated, results-oriented and a team player ·      Ability to work well under pressure with minimal support.

Our Client, in the Technology sector seeks to recruit a HR Officer who will be responsible for Talent Acquisition and management, Payroll processing, Staff Relations and Performance Management support and day‐to‐day running of administrative operations.   Location: Ruiru  Duties & Responsibilities: In consultation with departmental heads, assist in the development of detailed Job descriptions and the recruitment of new or replacement positions in the organization. Oversee the entire recruitment process once approval for recruitment has been issued. Draft, review, and maintain employment contracts, ensuring alignment with labor laws, HR best practise and organizational policies & procedures. Develop, implement and maintain policies, procedures and programs in order to assure cohesiveness and effectiveness. Develop/review, Manage the design, implementation and administration of compensation programs including job evaluations and salary reviews and administration. Prepare orientation materials for new staff coming into the organization and organize for their detailed orientation into the organization. Record keeping in specific maintain the files of all staff, ensuring that they have all the relevant documentation. Ensure that SMART targets are set and regular performance reviews and feedback given to relevant departments and staff for process and general performance improvement Working with departmental heads, identify training opportunities for staff and facilitate the training of the same through internal and external facilitation. Oversee leave management; maintain leave schedules for staff, ensuring that staff take leave when due. Manage employee benefits (WIBA, Medical Insurance and Pension scheme). Manage employee safety and health matters including regular audits and sensitization of safety and health procedures and compliance Oversee timely preparation and execution of accurate and timely payroll, including handling tax deductions, benefits, and other compensations Manage job separation such as terminations, dismissal and resignations Maintaining employee discipline and handling disciplinary cases end to end inline with Company’s policies, contract of service and labour laws and regulations; Always be upto date with market dynamics, legal and regulatory changes for alignment. Academic & Professional Qualifications ·      Bachelor’s degree in human resource management or business degree with a focus on Human Resource Management. ·      Member of the IHRM(K) ·      A valid practicing certificate from IHRM will be desirable. ·      CHRP will be an added advantage ·      At least 5 years experience in an HR role within telecommunications Industry or the Technology Sector. ·      Hands-on experience in record management and HR Metrics (time of hire, quality of hire, cost of hire and early turnover), ·      Knowledge of Kenya labour laws, government regulations on workplace and employment and HR best practice ·      Proficiency in IT with experience in HRIS ·      Excellent oral and written communication skills.   Knowledge & Skills ·      HR technical skills ·      Good Interpersonal skills & problem solving skills ·      Good presentation skills ·      Proficient in Computer skills i.e. word document, excess and Ms Project ·      Ability to manage large volumes of work; work long hours and weekends. ·      Should possess excellent organizational skills and analytical skills

Our client in the Hospitality sector seeks to hire a Chief Steward. The successful candidate will be responsible for overseeing the stewarding team, ensuring the highest standards of cleanliness, hygiene, and sanitation in all kitchen and food service areas, and managing inventory and equipment.    Location: Nairobi   Responsibilities ·      Supervises, coordinates and participates in the activities in dishwashing, ports and pans washing, silver polishing, kitchen cleaning, garbage and bottle disposal and equipment storage. ·      Prepare operating equipment provision budget for glass, silver and chinaware. ·      Ensure proper sanitation standards are met through maintenance of local health and sanitation codes ·      Trains employees in proper handling of machinery and equipment, tableware kitchen utensils, chemicals, etc. ·      Balance the operational, administrative, and stewarding team member needs, ensuring smooth day-to-day operations ·      Coordinates with other Food & Beverage sections regarding needed supplies, preparation and service. ·      Inspects performance of the team, condition of machinery and equipment and cleanliness and orderliness of work areas. ·      Plans and schedules work of the section taking into consideration such things as workloads and events orders. ·      Schedules preventive maintenance work and coordinates with engineering. ·      Initiates requisitions, work and maintenance orders, maintenance and sanitation reports. ·      Conducts inventory of tableware, kitchenware; and utensils and in coordination with cost control; prepares report.   Qualifications ·      Diploma in Hotel Management ·      At least 3 years experience in stewarding in a hotel or large restaurant setting  ·      Passionate about maintaining a clean and safe working environment ·      Familiarity with inventory management systems and software. ·      Knowledge of health, safety, and sanitation standards within the hospitality industry. ·      Leadership experience with the ability to train, motivate, and supervise a team. ·      Good organizational and time-management skills. ·      Strong communication and interpersonal skills. ·      Attention to detail.  

Our Client, Avokad Fruits (K) Limited is a new company working to become Kenya’s leading exporter of premium Avocados, cold-pressed Avocado Oil, Macadamia, and Mangoes.  They are currently seeking an experienced and results-driven Commercial Manager to lead its international marketing and customer engagement efforts. The role’s primary focus is to generate new business opportunities, engage and retain customers, and ensure seamless customer service. The Commercial Manager will be responsible for representing the company at global level and driving sales growth in international markets.   Reports to: Commercial Director Location: Remote (International Position)   Key Responsibilities ·      Develop and execute strategic international marketing plans to drive sales and brand awareness. ·      Identify and secure new business opportunities in target export markets. ·      Engage and maintain strong relationships with existing and potential customers. ·      Ensure timely and professional response to all customer inquiries and correspondence. ·      Represent the company in international trade expos and networking/industry events. ·      Develop and implement customer satisfaction strategies to enhance retention and loyalty. ·      Work closely with internal teams to align marketing and sales efforts with operations ·      Provide regular market insights and performance reports to the senior management team.   Key Qualifications & Experience: ·      Bachelor’s degree in Business, Marketing, Supply Chain, Agribusiness, or a related field. ·      Proven track record in international fresh produce marketing and exports. ·      Minimum of 8 years’ experience in a similar role in a fresh export company. ·      Strong negotiation, communication, and relationship-building skills. ·      Good understanding of food safety standards. ·      Ability to generate and convert leads into sales effectively. ·      Experience in handling international customers and understanding global market trends. ·      Willingness to travel frequently for business engagements and trade fairs. ·      Ability to work independently with minimal supervision.