SAP Application Specialist

Requirements:

- Technical or commercial education, ideally with further specialization in IT or process management (HF/FH level or equivalent)

- 5+ year of experience with the SAP CS module and ideally some exposure to SAP S/4HANA

- Strong Microsoft Office skills - Previous involvement in project work or project leadership

- Quick learner with a structured, systems-thinking approach - Independent and solution-driven, with a proactive mindset and ability to implement ideas

- Enjoys coaching others and is committed to effective knowledge transfer

- Fluent in German and English (written and spoken); additional language skills are a plus

Responsibilities:

- First-Level SAP CS Support – Act as the main contact for internal service teams, assisting with all SAP CS-related issues.

- System Support for Field Technicians – Ensure that technical teams can use the system smoothly and provide timely support for inquiries.

- Training & Knowledge Sharing – Take ownership of onboarding and upskilling staff in SAP CS usage and develop a sustainable key-user network.

- Project Participation – Contribute to conceptual work on system development and modernization projects, especially in areas like testing and change management.

- Change Management & Documentation – Play a key role in enabling change by preparing training materials, updating process documentation, and promoting system adoption. - Data Analysis

– Extract and analyze data from tools such as SAP CS, QlikView, or QlikSense to generate actionable insights for continuous process improvement.

- Administrative Support – Assist with operational tasks, including invoice processing, reporting, and tracking system errors.

- Onsite Collaboration – Occasionally visit branch locations to provide direct support, conduct trainings, and facilitate knowledge exchange.