User Research Analyst

Job Title: User Research Analyst

Location: Pasadena, Los Angeles, United States

Job Type: Full-Time

Salary Range: $120,000 - $180,000 per year

Languages: English, Chinese (Mandarin)

Company Overview:

Join a leading platform where Generation Z discovers, buys, sells, and discusses the best global products and trends. With millions of shoppers and a vibrant community of influencers and micro trendsetters, we are revolutionizing the e-commerce landscape. Our app features robust social commerce capabilities and AI-driven authentication, ensuring a seamless experience for buyers and sellers.

Position Overview:

We are looking for an experienced User Research Analyst to conduct user research across various stages of the user lifecycle. You will collaborate with the operations team and other departments to address their research needs, design tailored research plans, and deliver valuable insights that enhance user experience and drive business opportunities.

Key Responsibilities:

• Conduct user research, including user profiling, pain point identification, user experience research, and competitive analysis.

• Design and execute tailored research plans, managing communication, research method design, data analysis, and insights delivery independently.

• Identify key pain points and business opportunities proactively, planning specific research topics accordingly.

• Continuously refine research methodologies and execution systems to enhance research approaches and effectiveness.

• Collaborate closely with the operations team and other business departments to align research initiatives with company goals.

Job Requirements:

• Experience: Minimum of 3 years in user research, specifically within e-commerce.

• Research Expertise: Proficiency in qualitative methods (in-depth interviews, focus groups) and quantitative methods (surveys, SQL).

• Analytical Skills: Strong analytical capabilities with a user-centric perspective, adept at deriving insights from surface-level data.

• Problem-Solving: Comprehensive and methodical approach to problem-solving.

• Communication: Excellent communication and collaboration skills, with a proactive attitude.

• Language Proficiency: Fluency in Mandarin with strong spoken skills.

Candidate Profile:

• Strong sense of ownership and accountability.

• Enjoys working in a user-centric environment.

• Proactive in identifying pain points and business opportunities.

Team Dynamics:

You will work closely with the operations team and other departments to ensure research initiatives align with company objectives. Your insights will play a crucial role in enhancing user experience and driving growth.

If you're passionate about user research and eager to contribute to a dynamic team in a rapidly growing company, we invite you to apply! Please submit your resume and cover letter for consideration.